Rick White, Vic Tarasik, and Murray Voth discuss the importance of unifying a team within a business. They highlight the need for a common purpose beyond just making money, and the importance of involving the team in decision-making. They also share their personal experiences and strategies for setting goals, providing feedback, and fostering a culture of respect and empathy. The conversation emphasizes the importance of clear communication, shared vision, and ongoing effort in maintaining team unity.
- Watch Full Video
- The importance of team unity (00:02:14) Discussion on the significance of having a common destination and purpose to unite the team.
- Dealing with toxic employees (00:03:07) Exploring the challenges of firing toxic top performers and the need to protect the team’s culture.
- Starting with purpose and orientation (00:06:24) Highlighting the importance of discussing basic expectations, goals, and the bigger purpose with new employees during orientation.
- Finding your why? (00:09:40) Exploring how shop owners can identify their personal values and use them to create a shared vision with their team.
- Keeping customers in their vehicles (00:11:19) Highlighting the financial benefits of helping customers maintain their current vehicles instead of replacing them, and the role of debt in vehicle ownership.
- The Value We Bring to the Table (00:18:47) Discussion on the tendency to teach employees to rely on the owner for answers and the importance of understanding the different responsibilities of a business owner.
- Becoming the Brain of the Shop (00:19:11) Exploration of the discomfort and stress owners may feel when transitioning to office work and the need to embrace the role of the brain in running the business.
- Setting Vision and Leading Meetings (00:20:50) Tips for owners on setting vision and leading meetings effectively, including the importance of being the one speaking at the front of the room and setting a consistent meeting schedule.
- Setting Quarterly Goals and Assessments (00:27:56) Discussion about setting business and personal goals every quarter, and conducting assessments every 90 days.
- Alternative Review Process (00:28:53) Exploration of a more modern and less stressful approach to employee reviews, including asking three simple questions to team members.
- Boundaries and Professionalism (00:33:30) Importance of setting boundaries and maintaining professionalism while still being open, caring, and supportive as a leader.
- The world in 1492 (00:37:18) Discussion about what people believed about the world in 1492, whether it was round or flat, and the fears associated with sailing too far.
- Importance of leadership role (00:38:29) Emphasis on the role of leaders in businesses and the need for them to focus on decision-making, tracking numbers, and steering the company in the right direction.
- Clarity, communication, and celebration (00:40:45) The importance of clarity, communication, and celebrating achievements in unifying a team and creating a positive work environment.
Thanks to our Partners Shop-Ware and Delphi Technologies
Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/
Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. https://www.delphiautoparts.com/
Connect with the Podcast
-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/
-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/
-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/
-Follow on Twitter: https://twitter.com/RResultsBiz
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections