RR 082: Joe Miles from Kaiser Tire & Auto

Joe Miles owner of Kaiser Tire and Auto Service Center in Louisville, KY along with his wife Julie purchased this legacy business on April 1, 2015. (April fool’s day)  That makes for an interesting story. He is no stranger to the industry however as a new business owner Joe shares how his decision came about.

Kaiser Tire and Auto Service Center has seven techs, list and bays, with a focus on fleet business and located in the center of an industrial park. Joe’s mix of business is 55% tires and 45% service. About 58% is fleet or wholesale and is running about 1.5 million a year at a 46% gross profit. His goal is to add on 5 more bays this year and be over 2 million a year by 2017.

Why listen:

Hear Joe tell you the importance of cash flow and accounts receivable.

Listen to his future plans for expansion, even though his business tenure is less than a year.

His motivation, with his wife Julie to buy this legacy business.

Also learn about his grass roots efforts to find new business and his customer service creed has everything to do with his mom.

Joe started out in the dealerships in Louisville, Ky. He worked for his dad who was a service manager all over town. Joe has a deep faith in church, he loves golf, guns, bicycling, bowling and cars. For philanthropy he supports the church and Way FM a Christian radio station and provides automotive for single parents. Joe and Julie have a three year old and Joe has two older daughters 23 and 21 he raised as a single dad.

Our interview took place in his office right in the thick of the action. You’ll hear the phone ringing occasionally. Of course to any business person that is the sound of ka-ching. Joe and I met at the Las Vegas airport at AAPEX 2016. He recognized me and we hit it off. Nice guy with a lot going on.


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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!