RR 366: Defend Our Marketplace – Keeping Up With Connected Cars

The Panel:

Carolyn Coquillette of Luscious Garage, San Francisco, CA chairs the ASCCA Connected Cars Committee, serves on the ASCCA Board of Directors and is active in her local San Francisco chapter. She’s also the Founder and CEO of Shop-Ware.  Look for Carolyn’s other episodes HERE.

Dave Kusa is the owner of AutoTrend Diagnostics in Campbell, CA. Dave is very active in Chapter 42 and currently serves as a board member and chapter representative. He has also helped several new shops become ASCCA members. Dave advocates with local legislators on behalf of small businesses and their employees. He contributes to TeamTalk and is a huge resource for members. He was ASCCA’s past president. Look for Dave’s other episodes HERE.

Niko Sougias and his sister Julia work side by side with Charlie and Shelly to carry on the family tradition of Charlie’s Foreign Car Service, one of Downtown Encinitas’s most successful and enduring local businesses. Niko purchased the shop from his father 3 years ago. Charlie’s Foreign Car is a BOSCH service center. Niko is a member of ASCCA and sits on the connected car committee. Niko is a newly appointed BOSCH Car Council member. Also an Encinitas Rotarian. He is Married with 2 kids. Niko now operates the shop with 7 technicians, 3 service advisors, and a parts manager. Look for Niko’s other episodes HERE.

About ASCCA’s Connected Cars Committee

ASCCA’s Connected Cars Committee was established August 1st, 2017 with the mission to “protect the ability of ASCCA membership to do business in California, including safe, secure, and uninterrupted access to vehicle onboard systems and the required tools to fix them.”

Committee members are also active in:

  • National Automotive Service Task Force (NASTF)
  • Society of Automotive Engineers (SAE)
  • California Automotive Wholesalers Association (CAWA)
  • Auto Care Association (ACA)
  • Auto Service Association (ASA)
  • ASCCA Government Affairs Committee

Connected Cars Committee Objectives

Membership Support: The Connected Car Committee supports ASCCA membership, providing:

  • news and analysis of the trends in “connected” cars (telematics and autonomy e.g.)
  • resources for information and training
  • guidance on best practices

Partner Collaboration: The Connected Car Committee will work with ASCCA partners, providing:

  • feedback to partners on “connected” issues as they pertain to California
  • representation in partner advocacy nationwide
  • participation in “connected” related events across the Aftermarket

Government Support: The Connected Car Committee will support the ASCCA Government Affairs

The committee, providing:

  • coordination on “connected” issues; at least one current member on both committees
  • a dedicated mouthpiece (for members and partners) regarding “connected” issues
  • immediate updates on “connected” issues that may be relevant to legislation.


Key Talking Points:

  • ASCCA Team Weekend -Reassurance and clarity after learning more about the changing cars in the industry
    • Keynote speaker Fred Gruner- Principal Engineer at NVIDIA
      • Any decision a person makes in less than a second a machine and robot can do it. But human brain compared to supercomputer can still out compute it
      • Autonomous cars can learn
      • How do you operate autonomous vehicles safely? Functional safety- A situation with the absence of unacceptable risk.
      • Can you repair autonomous cars? Yes
      • Security of autonomous cars will be elevated- Need to be prepared with credentials in order to access cars  
    • What’s next?
      • Stay ahead of curve- continual learning and being ready for autonomous cars
      • “Adapt or become obsolete”
      • Get involved with organizations and associations

Resources Mentioned:

  • ASCCA Connected Cars Webpage HERE
  • Luscious Garage Webpage HERE
  • Autotrend Diagnostics Webpage HERE.
  • Charlie’s Foreign Car Webpage HERE.

Thanks to Carolyn Carolyn Coquillette, Dave Kusa and Niko Sougias for their contribution to this podcast.

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

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