Fixing Fuel Pump Comebacks – Malcolm Sissmore [RR 796]

Live at AAPEX 2022, we are in the studio with Malcolm Sissmore, VP of Sales and Marketing for Delphi Technologies. Malcolm discusses aftermarket solutions for the 65 million work trucks on the road in the United States. He also has a simple solution for contaminated fuel tanks. Delphi Technologies has designed a tool to remove metal particles in a fuel tank. Guess what, it is free to the aftermarket!

Malcolm Sissmore, Vice President, Sales and Marketing, North America Independent Aftermarket, Delphi Product and Service Solutions. Malcolm’s previous episodes HERE

Key Talking Points

  • Want a Delphi Fuel Tank Cleaning Tool? Delphi Technologies, a brand of BorgWarner, is offering free samples of their cleaning tool. Supplies are limited, so request one today by emailing:
  • There are 65 million work trucks on the road in the United States and Canada- a lot of work trucks have been worked hard with the fleet during the past 2 years
  • “All around the work truck” with Delphi Technologies
  • Most fleets are less than four vehicles 
  • We often have to think about the aftermarket part of that. Is it going to be a rebuildable part? Is it gonna be a part that as intellectual property is not available to be sold in the aftermarket? How do we make sure that it’s gonna be available when that vehicle comes out of warranty?
  • The fuel being put in your gas tank today is different than it was 10 years ago
  • Emission coil for Volkswagon- created a bent in the coil so that the pressure would come up and out and not unseat the coil  
  • Looking at the failure rates by product category. And starting to predict, what does that look like?
  • 80% of the failures have been caused by contamination in the fuel tank. 
  • Delphi Technologies has designed a tool that is about 15 inches long and has a swiveling head on the end that has three magnets built into it. It has a replaceable cloth that you put on that. You take this tool, and you drop it straight down into the tank, and you push it around edge to edge, and if there are metal particles stuck to that magnet, your tank is contaminated
  • Borg Warner purchased Delphi 2 years ago
  • Fleet telematics

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!