You searched for Dwayne Myers - Remarkable Results Radio https://remarkableresults.biz/ Automotive Repair Business Success Stories Fri, 10 Oct 2025 19:58:30 +0000 en-US hourly 1 https://remarkableresults.biz/wp-content/uploads/2020/05/cropped-site_icon-32x32.jpg You searched for Dwayne Myers - Remarkable Results Radio https://remarkableresults.biz/ 32 32 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] https://remarkableresults.biz/remarkable-results-radio-podcast/a454/ Fri, 10 Oct 2025 22:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a453/

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

This episode focuses on a SWOT analysis, examining the Strengths, Weaknesses, Opportunities, and Threats that will shape the automotive industry over the next three to five years. Panelists highlight key strengths, such as the industry’s resilience and the aging vehicle fleet, alongside critical weaknesses like the shortage of experienced staff and trainers. Opportunities explored include EV and hybrid servicing, as well as the growing demand for technical educators, while threats encompass supply chain challenges, OEM influence, and internal industry conflicts. The conversation also underscores the importance of framing automotive work as a skilled career rather than a trade, along with the need for succession planning and mentorship within shops.

Dwayne Myers, Dynamic Automotive. Dwayne’s previous episodes HERE.

Travis Troy, Honest Wrenches, Akeny and Des Moines, IA. Listen to Travis’ other episodes HERE

Corey Evaldi, Olmstead Auto Care, Olmstead Falls, OH. Listen to Corey’s Episodes HERE.

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Thanks to our Partner, KUKUI

Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/

Thanks to our Partner, Pit Crew Loyalty

You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/

Connect with the Podcast:

 

 

]]> The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] https://remarkableresults.biz/remarkable-results-radio-podcast/a437/ Fri, 13 Jun 2025 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a436/

Thanks to our Partners, NAPA TRACS, and Today’s Class

Clint Dudley, Shade Tree Auto, Grimes, IA. Clint’s previous episodes HERE

Dwayne Myers, Dynamic Automotive. Dwayne’s previous episodes HERE.

Gene Morrill, Certified Automotive in Glendora. Gene’s previous episodes HERE

Show Notes:

  • Watch Full Video Episode
  • Introduction & 10th Anniversary Kickoff (00:00:00)
  • Early Podcast Episodes & Guest Introductions (00:01:11)
  • Podcast’s Impact & R&D Philosophy (00:03:19)
  • Dwayne’s Journey & Business Growth (00:05:28)
  • Podcast as a Turning Point (00:06:36)
  • Clint’s Growth Story (00:08:10) C
  • Gene’s Reflections & Downsizing (00:10:06)
  • Family, Health, and Work-Life Balance (00:11:33)
  • Memorable Moments & Industry Changes (00:14:31)
  • Evolution of Podcast Formats (00:16:02)
  • COVID-19’s Impact on Business (00:21:09)
  • Transition from Technician to Business Owner (00:21:58)
  • The Value of Coaching & Peer Groups (00:22:52)
  • Coaching vs. Expert Help (00:25:59)
  • Learning from Other Industries (00:27:30)
  • Giving Back & Mentoring (00:28:48)
  • Industry Stats: Fuel, Wages, and Labor Rates (00:30:50)
  • Shop Owner Burnout & Value Pricing (00:34:50)
  • Business Education for Shop Owners (00:36:09)
  • Language Shift: The Rise of the Specialist (00:38:36)
  • Rising Costs & Labor Rate Realities (00:42:42)
  • Legacy of the Podcast: Making People Better (00:44:53)
  • Final Words & Takeaways (00:49:23)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

]]> Education and Training: Staying Ahead of the Curve [RR 1011] https://remarkableresults.biz/remarkable-results-radio-podcast/e1011/ Fri, 29 Nov 2024 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1011/

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Recorded live at AAPEX 2024, this episode dives into the evolving landscape of industry standards and the critical right to repair movement. Gain valuable insights into AAPEX’s forward-thinking approach to education and technology, and discover how community and continuous learning are driving business success.

Bill Hanvey, President and CEO of the Auto Care Association. Find Bill’s other episodes HERE.

Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE.

Show Notes

  • Watch Full Video Episode
  • Planning for Next Year (00:00:22)
  • Car Care Professional Network (00:01:49)
  • Upcoming AAPEX Dates (00:02:10)
  • Engaging Shop Owners (00:03:00)
  • Value of Education at AAPEX (00:03:44)
  • Hands-On Training Experience (00:04:09)
  • Importance of In-Person Events (00:05:10)
  • Industry Workforce Statistics (00:05:41)
  • Networking Value (00:06:47)
  • Being a Student of the Business (00:08:01)
  • Overview of AAPEX 2024 (00:09:47)
  • Emerging Technologies at AAPEX (00:10:33)
  • Student Competition at AAPEX (00:11:37)
  • Future of AAPEX (00:12:42)
  • The Setup of AAPEX (00:13:00)
  • Right to Repair Discussion (00:14:08)
  • The Art of Repair (00:17:31)
  • Language Shift in the Industry (00:17:52)
  • Redefining Workflow (00:18:11)
  • The Beauty of Collaboration (00:18:45)
  • Critical Communication in the Industry (00:19:32)
  • Collective Family Concept (00:19:50)
  • Manifesto to Declaration (00:20:04)

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX – Now more than ever. https://www.aapexshow.com/

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on X: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

 

 

 

 

 

 

 

 

]]> Red Flags When Buying a Business [THA 383] https://remarkableresults.biz/remarkable-results-radio-podcast/a383/ Thu, 06 Jun 2024 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/a383/

Thanks to our Partners, NAPA TRACS, AutoFix Auto Shop Coaching, and Today’s Class

Join a discussion with multi-shop operators Dwayne Myers and Rick Levitan, as well as CPA Hunt Demarest, on the intricacies of purchasing a business. They cover the necessity of due diligence, understanding financials, and the emotional aspects of negotiation. The panel shares personal experiences, highlighting the importance of realistic financial projections, environmental assessments, and the role of goodwill in valuations. They advise on building strong banking relationships, scrutinizing financial statements, and respecting sellers’ emotional ties, emphasizing patience and strategy for successful acquisitions in the automotive industry.

Hunt Demarest, CPA, Paar Mellis and Associates, Business by the Numbers Podcast

Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE.

Rick Levitan, Managing Director, Auto Stream Car Care, MD.

Show Notes

  • Real Estate Strategies with Rick Levitan [AW 170]: https://remarkableresults.biz/remarkable-results-radio-podcast/aw170/
  • The challenges of obtaining accurate financials (00:02:03) Discussion on the challenges of obtaining accurate financials when buying a business.
  • The importance of common sense in business acquisitions (00:06:30) The panel discusses the importance of using common sense and avoiding emotional attachment when considering a business acquisition.
  • Legal and financial considerations in business acquisitions (00:08:24) The panel discusses legal and financial considerations, including the importance of asset purchase, non-compete agreements, and the quality of real estate.
  • Financing Considerations (00:18:13) Discussion on the critical role of financing in business acquisitions and the advantages of using banks or owner financing.
  • Bank Relationships (00:19:09) Importance of building a relationship with a bank and leveraging the bank’s confidence in the buyer’s ability to expand.
  • Financial Statement Analysis (00:20:27) Importance of thoroughly analyzing financial statements, including understanding expenses and discretionary non-recurring expenses.
  • Negotiating the Deal (00:22:24) Strategies for negotiating the price and terms of the acquisition, including considering the concerns of the seller and assessing the facility’s assets.
  • On-Site Q&A (00:23:31) The checklist and tactics for conducting a site visit to assess a potential acquisition, including evaluating equipment, employees, and the owner’s future plans.
  • Pro Forma and Business Plan (00:25:23) The necessity of creating a pro forma and business plan for the bank, including the importance of conservative projections and understanding the return on investment.
  • Challenges of Multi-Shop Expansion (00:30:34) Discussion on the challenges and missteps often encountered by individuals expanding into multi-shop operations, emphasizing the need for patience and learning from experiences.
  • Gas Station Red Flags (00:32:41) The importance of environmental assessments.
  • Emotional Aspects of Buying (00:34:08) The emotional nature of buying a business.
  • Goodwill and Equipment Allocation (00:38:49) Discussion on goodwill, equipment, and the allocation of the purchase price in a business acquisition, including tax implications.
  • Understanding Multiples in Business Valuation (00:39:32) Explaining the concept of multiples in business valuation and the factors that influence the multiplier, such as location, equipment, and reputation.
  • Negotiating Purchase Price (00:42:23) Negotiating the purchase price based on business valuation and real estate factors.
  • Final Thoughts on Business Acquisition (00:44:03) The importance of staying positive and finding creative solutions during negotiations, leaving deals on good terms, and expressing appreciation for the insights shared.

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Auto-Fix Auto Shop Coaching

Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on X (Twitter): https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

]]> Congressional Testimony: Right to Repair Update [RR 902] https://remarkableresults.biz/remarkable-results-radio-podcast/e902/ Fri, 17 Nov 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e900/

Recorded Live at AAPEX 2023, our panel dives into the progress of the Right to Repair bill that could potentially reshape our industry. Without the Right to Repair Act, our industry could face a staggering $93 billion hit by 2035. Kathleen Callahan, who testified in front of Congress, shared her experience and the momentum it created for the bill. It’s crucial for industry professionals to understand the bill, advocate for it, and engage with their communities and legislators.

Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE.

Jennifer Keaton, Director of Government Affairs, Auto Care Association

Kathleen Callahan, Xpertech Auto Repair, Englewood, FL

CLICK ON GRAPHIC TO SIGN AND SEND A MESSAGE TO YOUR CONGRESS PERSON

 

 

 

 

 

 

Show Notes

  • Watch Full Video
  • IDC Hearing: “Proposals To Enhance Product Safety And Transparency For Americans: https://www.youtube.com/live/AU1vg7Xsw88?feature=shared
  • The testimony before Congress (00:02:01) Kathleen Callahan’s testimony in front of a congressional subcommittee and her experience preparing for it.
  • Magic Johnson’s keynote speech (00:04:38) Discussion about Magic Johnson’s speech at the event, his support for small businesses, and the request for his support for right to repair.
  • Getting a bill in front of Congress (00:08:13) The process and hard work involved in getting a bill, specifically the Repair Act (HR 906), in front of Congress.
  • The legislative process and subcommittee hearing (00:08:36) Discussion about advancing a bill through the legislative process, the importance of the subcommittee hearing, and the next steps of getting the bill to a markup.
  • The significance of markup (00:09:35) Explaining what markup means in the legislative process and how it signifies that the bill is moving forward.
  • The importance of right to repair legislation (00:12:53) Highlighting the potential impact of not passing right to repair legislation, including the loss of market share and the negative consequences for the industry and consumers.
  • Kathleen’s Confident Testimony (00:17:27) Kathleen’s confident and professional testimony, her preparation, and the positive feedback received.
  • The Importance of Questions (00:17:59) The importance of paying attention to the questions asked during testimony and the impact of facial expressions.
  • Strategic Selection of Kathleen (00:20:05) The strategic selection of Kathleen as the only woman shop owner from Florida to represent the industry.
  • The importance of marketing and being active in advocacy (00:25:49) Dwayne emphasizes the importance of continuous marketing efforts and being proactive in advocating for the industry.
  • Telematics as the new right to repair (00:26:24) Tthe significance of telematics and the potential challenges it poses for gaining access to vehicle data.
  • Equitable access to repair and diagnostic data (00:26:47) Kathleen highlights the need for repair shops to have equal access to repair and diagnostic data as dealerships, and the importance of showing legislators the impact of the industry.

Thanks to our Partners, AAPEX and NAPA TRACS

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on Twitter: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 

]]> Developing Our Future: The Training Bay at Joe’s Garage at AAPEX [RR 878] https://remarkableresults.biz/remarkable-results-radio-podcast/e878/ Fri, 25 Aug 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/developing-our-future-the-training-bay-at-joes-garage-at-aapex-rr-878/

Carm Capriotto introduces a special edition of Remarkable Results Radio featuring the Joe’s Garage training bay at AAPEX that provides training and career opportunities this fall. Our panel discusses the unique opportunity at Joe’s Garage, where they will bring together people from distribution, trainers, shop owners, and lead technicians to work on vehicles in real time. They also discuss the importance of quality parts, attracting the youth to the industry, professionalism, continuous learning, and the impact of attending AAPEX. They are passionate about the future of the automotive industry and encourage young talent to join.

Jason Rainey, Vice President, NAPA Auto Care. Jason’s previous episodes HERE

Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE.

Frank Scandura, Frank’s European Service, Las Vegas, NV. Frank’s previous episodes HERE.

Bill Nalu, Interstate Auto Care, Madison Heights, MI. Listen to Bill’s previous episodes HERE.

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL.  Andy’s previous episodes HERE.

Vic Tarasik, CEO of Shop Owner Coach. Vic’s previous episodes HERE.

Show Notes

  • Watch Full Video Episode
  • The Training Bay at AAPEX (00:00:01) Discussion about Joe’s Garage, a teaching and repairing opportunity at AAPEX, and the upcoming service awards.
  • Bringing Industry Professionals Together (00:02:11) Explaining the unique opportunity at Joe’s Garage to bring together people from distribution, teachers, shop owners, and lead technicians to work on vehicles.
  • Benefits and Opportunities (00:04:15) Discussion about the benefits of attending AAPEX, including exposure for products, software demonstrations, and the opportunity to help veterans and educate the next generation.
  • The push for skilled trades (00:08:48) Discussion about the opportunity and importance of skilled trades in the industry, and the potential career path for students.
  • The bridge between generations (00:09:49) Exploring the role of experienced technicians and shop owners in mentoring and fostering the younger generation in the industry.
  • Challenges of organizing the event (00:11:46) Discussion about the challenges faced in bringing together various industry stakeholders and working towards a common vision for the event.
  • The importance of quality parts (00:16:47) Encouraging suppliers to make better parts to avoid returns and ensure customer satisfaction.
  • The role of NAPA in the industry (00:17:20) Acknowledging NAPA’s support and their understanding of the importance of selling good parts for good money.
  • Promoting career opportunities in the automotive industry (00:18:40) Highlighting the various career paths available in the industry and the need to attract and retain young talent.
  • The importance of introducing young talent to the automotive industry (00:24:56) Discussion on the value of encouraging young individuals, particularly sons, to pursue a career in the automotive industry.
  • The professionalism and growth of the industry (00:26:36) Emphasis on the need for professionalism and growth within the automotive industry, and the role of events like Joe’s Garage in promoting these values.
  • The transformative impact of attending AAPEX (00:29:36) Personal testimonies on the transformative impact of attending AAPEX, including gaining knowledge, improving oneself, and discovering opportunities within the industry.

 

Thanks to our Partners, AAPEX and NAPA TRACS.

Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 – Nov 2, 2023, AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 

]]> Keeping Up with Technology [THA 333] https://remarkableresults.biz/remarkable-results-radio-podcast/a333/ Thu, 22 Jun 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/a332/

As technology continues to advance, it can be difficult for businesses to keep up with the latest tools and updates. This is especially important as it directly affects the quality of service provided to customers. Our panel discusses the challenges of keeping up with technology and shared their tips for staying ahead of the curve. They discuss the need for specialization, individualized training, and networking to solve problems and keep up with new tools and updates.

Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE.

Chris Chesney, Training and Organizational Development, Repairify. Chris’ previous episodes HERE

Keith Perkins, L1 Automotive Training, Listen to Keith’s previous episode HERE.

Show Notes:

  • Watch Video Episode HERE
  • Specialization and networking (00:04:02) The panelists discuss the need for specialization and the difficulty of trying to do everything within one’s own business. They also emphasize the importance of networking and building relationships with other professionals in the industry.
  • Specialized Training (00:11:51) The need for specialized training for technicians and the importance of catering to different learning styles.
  • Networking and Building Relationships (00:15:24) The panel emphasizes the importance of networking and building relationships with other professionals in the industry, and the need for technicians to engage in networking as an outside resource.
  • Creating Local Networks (00:17:25) The need for creating local networks for technicians to get together and talk about their trade, and how shop owners and trainers need to drive this direction.
  • Identifying deficiencies (00:19:13) The importance of recognizing where there are deficiencies in their knowledge and seeking out training or help to address those gaps.
  • Creating a diagnostic network (00:22:09) The panelists discuss the idea of creating a separate slack channel for technicians within a company to share knowledge and help each other troubleshoot.
  • Hiring for critical thinking skills (00:24:27) The importance of hiring individuals with good critical thinking skills and a willingness to learn, rather than just hiring based on technical expertise.
  • Budgeting for Scan Tools (00:27:14) Budgeting for scan tools and researching which tools to buy.

Thanks to our Partners Shop-Ware and Delphi Technologies

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com

Connect with the Podcast

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 


]]> ASE ADAS Certification and Other Important News [RR 707] https://remarkableresults.biz/remarkable-results-radio-podcast/e707/ Tue, 04 Jan 2022 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e705

Key Talking Points

  • ADAS Certification- started 18 months ago. Created calibration test and has a calibration composite vehicle. Launch 2022.
  • Other tests in the works- electric vehicles
  • Adopt a School Program- High school is the target students. There are over 1,800 ASE accredited programs around the country. Get the parents on board. 
  • Field manager network- 15-19 individuals with multiple state territories, introduce businesses to schools and schools to businesses. Former techs/educators full-time employees. ASEeducationfoundation.org at top of the screen look for the find a rep button 
  • Continue to map out career paths post apprenticeship program- 42% of technicians 2 years later, leave due to lack of the career path
  • Don’t wait until a technician is ready to retire
  • Myth- it will be too much of a time commitment- most advisory committees meet twice a year

Connect with the show:

Aftermarket Radio Network

Subscribe on YouTube

Visit us on the Web

Follow on Facebook

Become an Insider

Buy me a coffee

Important Books

Check out today’s partner:

Since 1989 TRACS has been the industry’s leading shop management system. And in the last 30 years, it’s gotten better and better. Today TRACS Enterprise offers even more of the features AutoCare Center owners want—things like a powerful interactive scheduling calendar, faster and streamlined workflow, plus streamlined parts ordering and purchasing options. And there’s more—Punch-out to Mitchell ProDemand, mobile VIN capture, and multi-shop capabilities. That means you can count on TRACS Enterprise to help drive your success today and well into the future. Learn more about TRACS Enterprise and the hundreds of other benefits the NAPA family has to offer. Talk with your servicing NAPA store or visit www.NAPAAutoCare.com.

Trish Serratore is the Senior Vice President of Communication at ASE. She works closely with all of the organizations within the ASE Industry/Education initiative, which also includes ASE and the Automotive Training Managers Council (ATMC), to help provide the qualified automotive professionals the industry needs today and tomorrow. Links to Trish’s episodes HERE
Dwayne Myers is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car Care Professional Network). Dwayne was recently honored as one of only 17 outstanding individuals that qualified for the prestigious 2017 World Class Technician Award presented by The Auto Care Association and ASE. He is very passionate about hiring and sustaining a strong and engaged team. Listen to Dwayne’s previous episodes HERE.

]]> Apprentice Journey – High School to Graduate [RR 675] https://remarkableresults.biz/remarkable-results-radio-podcast/e675/ Tue, 14 Sep 2021 05:15:00 +0000 https://remarkableresults.biz/?post_type=captivate_podcast&p=36814

The future of the aftermarket depends on having an apprentice program at every shop in North America. The more you know and hear apprentice stories, the closer you are to start you own.

Link HERE to all apprentice episodes.

The Panel:

Garrett Geisler, Shop Foreman, Dynamic Automotive, MD

Ricky Shontere, Apprentice Graduate, Technician, Dynamic Automotive, MD

Dwayne Myers is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car Care Professional Network). Dwayne was recently honored as one of only 17 outstanding individuals that qualified for the prestigious 2017 World Class Technician Award presented by The Auto Care Association and ASE. He is very passionate about hiring and sustaining a strong and engaged team. Listen to Dwayne’s previous episodes HERE.

Key Talking Points

  • Ricky had no knowledge of cars prior- signed up for an automotive class in high school because it would take up the most time in his school schedule. Did a shadow program at a Career and Technology Center and was accepted into the school.  
  • Apprentice program- challenging work to drive the apprentice, asset not an expense.   
  • Mentoring- learning curves together, mentor comes in a little earlier before the apprentice to start their day to make up for teaching the apprentice. Team system to split hours of the apprentice.  
  • Future with Dynamic Automotive- Ricky is striving to become a master technician
  • Friendship in the shop and outside of the shop  
  • Advice- be confident in your work, learn the basics first, creating an apprenticeship program brings the potential into your shop which leads to more opportunities. 
  • Mentor qualities- patience to explain how things work, broad knowledge, drive to research issues and problems to find solutions, cares about apprentice’s success and the apprentice as a person.    
  • Learning beyond the vehicle- soft skills (communication, self-confidence), basic financials (401K, buying a new vehicle, savings account)
  • Thanks to Garrett Geisler, Ricky Shontere, and Dwayne Myers for their contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE
  • Find every podcast episode HERE.
  • Every episode is segmented by Series HERE.
  • Key Word Search HERE.

Be socially involved and in touch with the show:

Facebook   Twitter  LinkedIn   Instagram  Youtube   Email  

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy me a coffee

NAPA Autotech Training helps your technicians keep their skills sharp and their NAPA Know How up to date. It’s the highest quality technical training that covers almost every vehicle system and every make and model. NAPA Autotech is presented by experienced instructors who are ASE master certified technicians. Even after a class is over, techs can access course information online with ClassPass. So when questions come up later they can get the answers. AutoCare Center owners who have taken advantage of Autotech Training say that well-trained technicians are helping to increase their shop’s repair capability and raise bay productivity. That results in fewer comebacks, more satisfied shop customers, and reduced technician turnover.

Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com.

]]> Dynamic Automotive: 6 Years Later [RR 662] https://remarkableresults.biz/remarkable-results-radio-podcast/e662/ Fri, 30 Jul 2021 05:15:00 +0000 https://remarkableresults.biz/?post_type=captivate_podcast&p=36485

José Bueso is one of the founding partners of Dynamic Automotive. He has been the CEO at Dynamic for 25 years and has a total of 50 years in the industry. He has been a certified ASE Master Automotive Technician since 1982 and is an ASE L1 Advanced Level Specialist, as well as a VEIP Master Certified Emission Technician. José enjoys volunteering at different local committees including Frederick County Public Schools, Career & Technology Center, Trades Foundations, Toastmasters and the Auto Care Association. Listen to José’s previous episodes HERE

Lee Forman is one of the founding partners of Dynamic Automotive, spending the last 26 years as our Vice President and a total of 46 years in the industry. He is a certified ASE Master Automotive Technician, ASE L1 Advanced Level Specialist Automotive Engine Performance, VEIP Master Certified Emission Technician, and a Maryland State Inspector. Lee’s family is his whole life. He has a beautiful wife, Molly, three children, ten grandchildren, and last but certainly not least is Lee’s faithful pooch, Misty. Lee also enjoys boating and woodworking in his shop when he has spare time. Listen to Lee’s previous episodes HERE

Dwayne Myers is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car Care Professional Network). Dwayne was recently honored as one of only 17 outstanding individuals that qualified for the prestigious 2017 World Class Technician Award presented by The Auto Care Association and ASE. He is very passionate about hiring and sustaining a strong and engaged team. Listen to Dwayne’s previous episodes HERE.

Dynamic Automotive is an MSO (Multi Shop Operation). They have stores in Frederick, Libertytown, Urbana and New Market. Webiste: https://dynamicautomotive.net/

Key Talking Points

  • The business started in a garage 
  • 2015- 3 locations, now 5 total in 6 years
  • “Clone ourselves” as owners- becoming mentors and teaching and facilitating growth in business. Leadership team being involved in opening stores and growing it instead of it solely being owners responsibility.  
  • Expansions- fulfilling team’s goals and dreams, running over capacity, demand was there with a growing population 
  • Being involved in mentor coaching groups for multi-shop owners- you don’t know what you don’t know, receive information, and be more efficient. Missed opportunities are very expensive. 
  • Banking relationships- important to choose the right type of bank for business, discuss the future and where you’re heading,  if they have the buy-in for your dreams then they become your cheerleader
  • Next on way- working with the leadership team and continue to create high-level processes, looking for next opportunity within 6 months to 1 year. 
  • AAPEX 2021- taking 8 employees. Essential education, it is eye-opening to see the industry isn’t just in a small area, networking  
  • Finding talent for business- often times talent finds you when they see an opportunity 

 

  • Link mentioned for AAPEX Award Nominations HERE.
  • Link to previous episodes with Jose, Dwayne and Lee: 2, 3 and 4
  • Thanks to Jose Bueso, Dwayne Myers and Lee Forman for their contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE
  • Find every podcast episode HERE.
  • Every episode is segmented by Series HERE.
  • Key Word Search HERE.

Be socially involved and in touch with the show:

Facebook   Twitter   Linked In   Email

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy me a coffee

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  The Virtual AAPEX Experience 2020 is in the record books. Virtual AAPEX lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on the homecoming in Las Vegas in 2021. Mark your calendar now … November 2-4, 2021, AAPEX // Now more than ever.

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

]]> Annual AAPEX Service Award Nominations [CC 094] https://remarkableresults.biz/remarkable-results-radio-podcast/cc094/ Mon, 26 Jul 2021 05:15:00 +0000 https://remarkableresults.biz/?post_type=captivate_podcast&p=36462

Welcome to a special CarmCast #094 on the role you play in recognizing our auto care industry top people. The AAPEX Service Awards are ready for your nomination. Find them aapexshow.com/service awards. The deadline is September 1, 2021.

Joining me is Dwayne Myers, Partner, Dynamic Automotive and Bill Nalu, Interstate Auto Care, Madison Heights, MI. Bill and Dwyane were nominators from last year honors. They each had their nominee win.

This is a very important opportunity to increase the bar of professionalism in our industry. I’m sure you know someone worthy of a nomination. There are three awards in this annual recognition. Shop Owner, Technician and Service Advisor of the year. This is the 2nd annual and the honors will be presented at AAPEX 2021.

I know you know someone worthy of a nomination. Consider your peer groups and twenty groups to nominate a shop owner of the year. Think about the dedication from your technician and service advisor that makes a great contribution to the professionalism of your business. You may be a technician and would like to nominate one of your co-workers or a  friend.

Key Talking Points:

  • aapexshow.com/serviceawards
  • Recognize the unsung hero’s of our industry
  • It is in our hands as shop owners to partner with AAPEX and recognize our own
  • A challenge to all in the industry
  • You are helping the industry and raising the bar
  • You can print the application and write it out before keying into the site
  • Applications re due September 1, 2021
  • Thanks to Dwyane Myers and Bill Nalu for their contribution to the aftermarket
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE
  • Find every podcast episode HERE.
  • Every episode is segmented by Series HERE.
  • Key Word Search HERE.

Be socially involved and in touch with the show:

Facebook   Twitter   Linked In   Email

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy me a coffee

Written and produced by Tracy Capriotto

Are you seeing auto shops in your area get hundreds of 5-star Google reviews and are you feeling left behind because your shop only has a few?

Hey look, Broadly is your answer to getting more online reviews. With more reviews, your business will rank higher in search results — and that means more customers coming into your shop every day.

Broadly helps you automatically request reviews so that your customers can promote your business with just one click.

When you immediately ask for a review after service, when the experience is still fresh in their mind, you’re more likely to get a 5-star positive review.

Plus, asking for feedback makes your customer feel valued and more connected to your business. Isn’t that what you want a connected customer? See how Broadly can help grow your auto shop.  Visit www.getbroadly.com/carm to learn more.

]]> Dwayne Myers and Shop Tour with Jonathan Ortiz [AW 053] https://remarkableresults.biz/remarkable-results-radio-podcast/aw053/ Sat, 15 May 2021 03:30:00 +0000 https://remarkableresults.biz/?post_type=captivate_podcast&p=35335

Your weekly broadcast production with wisdom shared by our guest host and a virtual shop tour. There is a trivia challenge.

  • Dwayne Myers talks about technician career paths. Dwayne’s previous episodes HERE
  • Virtual Shop Tour by Jonathan Ortiz from Foreign Affairs, Palm Beach, FL. Jonathan’s previous episodes HERE
  • Trivia Challenge:

 

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

]]> MSO: 18 Team Members Tested Positive for Covid. How We Survived [RR 609] https://remarkableresults.biz/remarkable-results-radio-podcast/e609/ Tue, 26 Jan 2021 05:15:00 +0000 https://remarkableresults.biz/?post_type=captivate_podcast&p=33686

Dwayne Myers is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car Care Professional Network). Dwayne was recently honored as one of only 17 outstanding individuals that qualified for the prestigious 2017 World Class Technician Award presented by The Auto Care Association and ASE. He is very passionate about hiring and sustaining a strong and engaged team. Listen to Dwayne’s previous episodes HERE.

Dynamic Automotive is an MSO (Multi Shop Operation). They have stores in Frederick, Libertytown, Urbana and New Market. Webiste: https://dynamicautomotive.net/

Key Talking Points:

  • Two locations shut down at two different times 
  • November 2020- few cases with employees, health department quarantined everyone
  • Loss of $100,000 during shut down  
  • 18-20 employees out of 40 total have tested positive in 6 month period- only 3 spouses have caught it   
  • Adapted with phone service from home- Jose used app on cell phone to continue to service customers and shuttle vehicles to other locations or reschedule for the future (air traffic controller) 
  • Tell customers the truth- the team is sick and you are doing everything you can. Received gratitude and understanding from customers 
  • Need to take care of the customer, each other and the business 
  • Paid all employees when shut down- had savings. Keeps cash flow of 6+ months for ‘in case of emergency.’ If you keep 8 months it can be used for opportunities (equipment or another business) 
  • Preparation is the key to survival- the business had already been preparing for possible shut down due to Covid 
  • Other locations showed ownership and caring nature for the affected employees and business owners 
  • Communication is always most important during everyday occurrences, crisis and personal life
  • Everyone is dealing with the pandemic in one form or another 
  • Freedom is on four wheels during the pandemic People are traveling via their vehicles more than ever
  • Vehicle maintenance is an investment now, not a luxury
  • Annual Christmas party (pre Covid)- over 150 peopleInvite your family and who you are closest with- Dwayne wants to meet them and get to know them 
  • Way to get team members and their family completely on board      

Resources:

  • Thanks to Dwayne Myers for his contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE
  • Find every podcast episode HERE.
  • Every episode is segmented by Series HERE.
  • Key Word Search HERE.

Be socially involved and in touch with the show:

Facebook   Twitter   Linked In   Email

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy me a coffee

The NAPA Smart Sign, previously known as Digital Menu Board, gives your shop a professional, state-of-the-art look and feel. It’s a great way to educate and inform your customers about needed repairs and service, plus increase awareness of your current promotions. NAPA AutoCare Center that have installed a Digital Menu Board found one out of five consumers ask for a repair or service they’ve seen on the board. Targeted promotions resulted in double-digit increases. You choose the content from a library of auto care service and repair topics. The latest NAPA national promotions are downloaded to you automatically. And with the Digital Menu Board it’s easy to change your services, prices, and video content anytime you’d like. Talk to your servicing NAPA store to find out more.

Visit the NAPA Benefits Center, at www.napabenefitscenter.com or call the NAPA Benefits Center at 844-627-2123.

 

]]> How to Implement Your Own Apprentice Program [RR 605] https://remarkableresults.biz/remarkable-results-radio-podcast/e605/ Tue, 12 Jan 2021 05:15:00 +0000 https://remarkableresults.biz/?post_type=captivate_podcast&p=33578

Pete McNeil is a second-generation family-owned business that started out as a Volkswagen specialist. They quickly recognized their potential for all makes and models and expanded their service offerings. During this time, they joined the NAPA AutoCare program, expanded their footprint in the Salt Lake valley and became a pillar in the automotive repair industry.

In 2018 alone, McNeil’s expanded their Sandy location to 16 bays to help accommodate their growing business, training center and partnership with local schools for the continued growth of their apprenticeship program. During this time McNeil’s also took advantage of the Interior ProImage program and remodeled their entire showroom! This included new counters for their 4 Service Advisors, new epoxy flooring, signage, and upgraded comfortable furniture and fixtures! This is truly a place where their customers can relax while having their vehicle repaired.

In addition, Pete opened a 2nd location in Riverton, Utah in May of 2019. Pete is very involved in the community both locally and abroad He is active in the local Church Youth Conference, Angel Hands, which assists people with disabilities.

Very active in youth soccer with contributions and cars washed to raise money for Sparta-United. He has donated time and resources to “Sandy Pride” which helps residents clean up and beautify the city. Look for Pete’s other episode HERE.

Jake Sorensen is the 2019 NAPA ASE Technician of the Year and 2019 Ratchet + Wrench All Star technician of the year. He is an ASE Master technician with L1,2 and 3 advanced level certifications. He is the shop manager and diagnostic technician at McNeil’s Auto Care in Sandy, UT where he helped develop an apprenticeship program that is registered with the U.S. Department of Labor. This program has graduated several high performing automotive technicians and was used by NAPA Auto Care as a template for their automotive apprenticeship program. Jake also developed the curriculum for an automotive course that he teaches at an adult education high school. Look for Jake’s other episode HERE.

Mike Davidson is from Parkway Automotive in Little Rock, Arkansas, been in the industry for more than 30 years and a business owner for over 18. Mike is an AMI graduate, an ASE Master Technician, he belongs and contributes to Elite Worldwide and was recognized as the Arkansas NAPA/ASE tech of the year seven years in a row. He’s been doing radio and TV over the last fifteen years talking ‘service’ in Little Rock. Mike helped start the Little Rock chapter of ASA and is currently an officer. Look for Mike’s other episode HERE.

Key Talking Points:

  • Fact of life: You will either sell your shop or close your shopAn apprentice plan with a culture of learning will help you when selling your shop because you have a culture of learning
  • An apprentice program adds value to your shop especially a Department of Labor approved plan 
  • There is no easy button to put a strong apprentice program into playYou must invest time, energy, and money
  • End result is well worth it
  • The Pandemic has brought changes to education and lab work
  • Having your own apprentice program puts the lab right inside your shop
  • Apprenticeships will seed your bench as the need for quality technician arises because the recruitment and competition for technicians rises
  • Mike Davidson created an apprentice program 10 years ago and created a company to support it. His program of DOL approved.
  • Pete McNeil and Jake Sorenson created their own apprentice program and it was picked up by NAPA nationally.
  • Motivating the new generation of technicians through an apprentice program should include incentives along the way. Rewards for the learning and the time invested. 
  • The rewards are great when you pour your heart into growing talent
  • Mike, Pete, and Jake have learned a lot
  • 75% of auto repair happens at the independents
  • The need for technicians has never been greater
  • There have been many shops that closed including dealers. The number of bays has reduced yet there is a large demand for technicians
  • Shops are becoming ruthless at finding techs which is the reason to grow your own with an apprentice program
  • There is a cost to do an apprentice program
  • Stat: One technician should be able to produce about $30,000 per month out of a bay
  • Mike goes through the math and how you can get your suppliers involved in your apprentice program
  • Autocare:: 81 Million auto’s on the road 16 years and older (2021) and this number continues to grow
  • A technical college with four semesters equals 281 eight hour days. ASE requires 508 eight hour days on the job for a single certification can he issuesWith an apprentice program at the end of two years, you’ll have your time and your ASE certifications
  • When sitting down with an apprentice and/or their family, you have to show a road map and viability for a job and certifications, a clear path
  • The apprentice18 years of age
  • High school or GED
  • Have a valid driver’s license 
  • Must submit to illegal use of drug test under the DOL program
  • Complete an application
  • Agree to follow guidelines
  • They must fit your culture
  • Look for the right skill sets and you will teach them attitude and fitting into your culture
  • Competency levels can bring different stages of compensation
  • Picking the right mentor is very criticalIt may not be the longest-tenured technician
  • Provides ‘giving back’ and a sense of belonging
  • Someone willing to change a life 
  • At least 5 years experience in the field
  • At your shop for at least a year
  • Good communication skills
  • They must care about other people  
  • They will teach how you want cars repaired and how to diagnose
  • Look at the pay program together and the ROI
  • You can build a smart program with an open mind and communication
  • The mentor should not feel like they are taking a step backward
  •  The average time it takes to replace an employee is 42 days. It is costly
  • An apprentice program will create a culture of learningThe other staff members will elevate themselves 
  • There are technical schools and many know about them, HOWEVER, not many know that there are apprentice programs.We must aggressively promote and create apprentice programs.
  • A great place to find apprentices is the home school industry.The parents would know if their student is mechanical.
  • Connect with them on Facebook
  • There is a cost and Mike has complete spreadsheets to show you how to justify the program.
  •  You keep a spreadsheet on cost per hour to apply to your state for grants.Every state has a different amount of money available.
  • You must have a cost per hour to show them
  • Grants are reimbursement. They pay you behind not upfront
  • This is why the mentor cost per hour is critical
  • All grant programs will ask for cost per hour which is why you need a spreadsheet to produce the number
  • Share the cost of the mentor and apprentice with them to let them see your investment and your recovery. 
  • Insutryessentials.netThe website has resources for mentors and apprentices.
  • Agreements
  • Cost per hour spreadsheets 
  • You can run ads for apprentices  Source: nextdoor.com
  • Home school community
  • There are people who want to get involved in our industry
  • Respect the wage and hour laws of your state

Link to Powerpoint used in this presentation: HERE

Link to Mike Davidson’s Industry Essentials. Info on apprentice program: HERE

Email Mike Davidson HERE

Resources:

Be socially involved and in touch with the show:

Facebook   Twitter   Linked In   Email

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy me a coffee

As a member of the NAPA family, AutoCare Center owners can take advantage of the NAPA National Health Program from the NAPA Insurance Center. This “NAPA only” program gives you and your employees access to national “large group” rates on medical insurance with premiums discounted up to 30 percent. These rates are based on the collective purchasing potential of 22,500 NAPA locations including both NAPA AUTO PARTS stores and NAPA AutoCare Centers.

The NAPA Insurance Center can help you with a variety of other insurance benefits too. For more information about The NAPA National Health Benefits program as well as all of the insurance benefits available to your AutoCare Center and your employees, visit the NAPA Benefits Center, at www.napabenefitscenter.com or call the NAPA Benefits Center at 844-627-2123.

]]> Reflections of My First Episode and Prudent Advice for the Ages [RR 600] https://remarkableresults.biz/remarkable-results-radio-podcast/e600/ Fri, 25 Dec 2020 05:15:00 +0000 https://remarkableresults.biz/?post_type=captivate_podcast&p=33465

Welcome to the 600th Episode of Remarkable Results Radio. Enjoy some very candid talk and behind the scenes revelations from some of the very first episodes from my panel.

Along with the fun discussion, the panel dished out some great advice as the podcast continues to set the standard and the tone for aftermarket industry podcasts.

Our longevity is a testament to the leaders from every segment of the industry who have shared so that others have gained. We will continue to bring thought piercing issues and commentaries so that you grow your business acumen. As I said and I mean it from the bottom of my heart, this podcast is dedicated to you for “listening and learning” and for letting me know how much our content means to you. And a big shout out to the sponsors who make the podcast a reality. Please support them.

We’ve reached these milestones, besides the 600th RRR, the 200th Town Hall Academy and the start of Aftermarket Weekly this year only because you are there and use this resource

The Panel:

Greg Buckley is the CEO of the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes HERE.

Dwayne Myers is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car Care Professional Network). Dwayne was recently honored as one of only 17 outstanding individuals that qualified for the prestigious 2017 World Class Technician Award presented by The Auto Care Association and ASE. He is very passionate about hiring and sustaining a strong and engaged team. Listen to Dwayne’s previous episodes HERE.

G Jerry Truglia is well known for his automotive training through his company ATTS: Automotive Technician Training Services, where he covers topics ranging from hybrid vehicles, electricity, to Heavy Duty Truck repair. G is also a very proud founding member of the non-for profit Technician Service Training group. G Jerry Truglia Previous Episodes HERE.

Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). AAEC is a company focused on providing Business Management Resources and Development for the Independent Sector of the aftermarket industry. Bob is one of 150 Worldwide AMI approved instructors. He has created Business Management development courses for aftermarket shop employers/managers, Jobbers and Jobber Sales representatives which are recognized as being the most comprehensive, industry-specific courses of their kind in North America. Bob’s previous episodes are HERE.

Kim Auernheimer, AAM is the Co-Owner & Business Manager of CS Automotive in Brentwood, Tennessee. CS Automotive was opened in October of 2006 in the back of a warehouse and now they call a 6,400 square foot, 10-bay shop home. Prior to joining her husband Rob in the business on a full-time basis, Kim had a career in Commercial Real Estate and Property Management. In July of 2011, she stepped out from the background of the business and joined her husband in the venture of creating an industry-leading standout. Listen to Kim’s Episodes HERE.

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose drivability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Matt’s Previous Episodes HERE.

Key Talking Points:

  • Collectively this group participated in over 138 episodes from one on one or in panels on either Remarkable Results Radio, the Town Hall Academy, or For The Record Podcasts
  • Thank you to all who have shared their wisdom, advice, insights who have made the podcast such a success
  • Matt Fanslow: “This podcast is here for people who are actively trying to improve themselves.”
  • Carm discovered his confidence and style improved over the years.
  • G Jerry Truglia, TST, was a huge inspiration for the show For The Record. We recorded the first episode at Vision. 
  • Dwyane Myers, Dynamic Automotive, was on episode two with his partners. They had three locations at the time.Funny story. I asked each to mention their name before they talk. Early jitters with the show to be perfect
  • The early days were very sophomoric. 
  • “New Normal” will still be virtual- cut down on travel expenses and time, can listen to audio and training through headphones wherever they are, especially the younger generation. The downside is missing the people involved with going to training and networking.
  • Greg Buckley can connect many things in life to how we need to work in our daily lives. In his words, ‘We are more than a head under the hood’He is a long thinker a visionary
  • Take time to think
  • Top players in the industry continue to grow. There is more work to do.We need to bring our neighbor competitor into the fold of learning, growing, and leading
  • Bob GreenwoodA profession, not a trade. No longer a grease monkey
  • Been very consistent in his message
  • Kim Auerheimer, CS Automotive, was honored as the Women In Auto Care Shop Owner of the Year 2020Her first interview was easy for her to do
  • Younger people appreciate podcasts. Many listen while at work.
  • The common theme is they felt comfortable being on the show which allowed them to share deeply
  • The big thing about the pandemic is how much we miss the people.   
  • Look back to see how far you’ve gone, podcasts in 2015 vs now- an evolution of style and content. Searching for guests and now having people reach out to be on the podcast. Networking and guests becoming friends with other guests because of the podcast. It is also an outlet for people to be transparent, comfortable, and have fun. 
  • Connection- breaking down problems and sharing how to solve them and move forward. Shop owners and technicians can connect and stop feeling alone with the problems they face. Camaraderie. 
  • Tuning in for training- do they not want it bad enough vs they don’t know how badly they need it. Communication starts with your team first then the client base.  
  • Listen to Learn Just One Thing is not a slogan but a mantra for being a perpetual student 

Resources:

  • Thanks to Greg Buckley, Dwayne Myers, G Jerry Truglia, Bob Greenwood, Kim Auernheimer, and Matt Fanslow for their contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Find every podcast episode HERE.
  • Every episode segmented by Series HERE.
  • Key Word Search HERE.

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This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  The Virtual AAPEX Experience 2020 is in the record books. Virtual AAPEX lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on the homecoming in Las Vegas in 2021. Mark your calendar now … November 2-4, 2021, AAPEX // Now more than ever.

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