Connect on Facebook Share Become an Insider. Join the Tribe Email Carm Dutch Silverstein talks about another offer for FREE Service Advisor Training. His reasons for doing this. He did this for ADAS training earlier in 2019. Dutch offered up 14 spots in this class for FREE to the industry. Maylon Newton will provide the…Read More
Dutch Silverstein puts ADAS Scholarship worth $4,000 on the line!
Free Training! Unheard of. Dutch Silvestein of A&M Auto Service is putting up a $4,000 scholarship for a shop owner and technician for ADAS training. This means TWO guys from the same shop (an owner and his lead tech) can attend this hands-on seminar. ADAS technology is not going away and everyone needs to move on training. You may even decide to become an ADAS calibration center as a result of your training.
In this episode find out why Dutch is providing this free scholarship from his own pocket to the industry. He believes the industry must step up and get involved with scholarships of all kinds. He also challenges shop owners to determine if they are spending enough time learning how to put money in their pocket through training.Listen and view episode notes
A Formula for Improving Reputation and Customer Trust
Robert ‘Dutch’ Silverstein has owned A & M for 19 years and is passionate about building customers for life. This episode has a strong continuing message of trust and integrity. If you have customers for life, Dutch’s story will solidify your strategy, if you don’t have customers for life, Dutch’s passion will help you understand how you can build a consumer into a customer and then into a client.
This episode showcases many powerful strategies, like customer education, the elimination of technician commissions, the important need to lift our industries image and reputation and that integrity and honesty is the only rule, if not he says, ‘Don’t Operate At All’.Listen and view episode notes
Connect on Facebook Share Become an Insider. Join the Tribe Email Carm Creativity in Your Community in These Unprecedented Times – Great Ideas You Can Implement Today! CarmCast 073 The Panel: Erick Bock, Bock Auto, Amagansett, NY Dutch Silverstein, A & M Motors, Pineville, NC Vinnie Lucido, Co-Auto, Reno, NV Highlights: Support local restaurants. Great…Read More
Finding The Right Business Coach.
A strong group of successful service professionals credits a business coach or consultant for their success. This Academy panel is in agreement on the steps you must weigh when considering hiring a business coach or consultant.
Be prepared to put your pride on the shelf and learn how to grow your business to new heights. Let the coach Identify your problems with profit, productivity, training, marketing, pricing labor and parts among others.
Your coach will teach you how to identify your problems and show you ways to fix it yourself. Business coaches/consultants help business owners develop skills to become reliant on their own. You will also be held accountable for your goals and production.Listen and view episode notes