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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Managing An Independent Shop: A Dealership Veteran’s Perspective [RR 1022]

Jan 14, 2025

Marketing VS Branding: Explained [THA 415]

Jan 10, 2025

Inside Joe’s Garage AAPEX 2024: Bosch Booth [RR 1021]

Jan 7, 2025

License to Skill: Automotive Training and Networking at Vision 2025 [THA 414]

Jan 3, 2025

Unstoppable Framework for Auto Shop Owners Part 4: Stay Customer Focused and Flexible [RR 1020]

Dec 31, 2024

Should I Hire A Shop Manager? [THA 413]

Dec 27, 2024

ASE Test Prep Explained [RR 1019]

Dec 27, 2024

The Legacy of Standard Motor Products: A Journey Through Automotive Innovation [RR 1018]

Dec 24, 2024

Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

Dec 20, 2024

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

Dec 20, 2024

Creating a Working Relationship: Balancing Professionalism and Personal Bonds [RR 1016]

Dec 17, 2024

Will Automotive Certifications Reshape Insurance Policies? [THA 411]

Dec 13, 2024

Improve Call Handling Skills: The Power of AI and Continuous Learning [RR 1015]

Dec 13, 2024

The Cost Of “Needing” To Be Right: Finding Balance in Business and Life [RR 1014]

Dec 10, 2024

Are You Hiring or Just Filling a Position? The Truth About Automotive Recruitment [THA 410]

Dec 6, 2024

Empowering Continuing Education: The Launch of MEMA’s Training Hub [RR 1013]

Dec 6, 2024

Unstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]

Dec 3, 2024

Inside AAPEX 2024: The Pico Booth with Matt Fanslow [FTR 114]

Nov 30, 2024

Why Your Customers Might Be Lying (and How Neuromarketing Can Help!) [THA 409]

Nov 29, 2024

Education and Training: Staying Ahead of the Curve [RR 1011]

Nov 29, 2024

Modern Customer Engagement In Auto Service [RR 1010]

Nov 26, 2024

Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113]

Nov 23, 2024

The Real Horsepower Behind Automotive Influencers [THA 408]

Nov 22, 2024

Embracing Modern Equipment and Education [RR 1009]

Nov 22, 2024

The Triple Threat: Mastering Three Labor Rates [RR 1008]

Nov 19, 2024

Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112]

Nov 16, 2024

Embracing Regret: Learn and Grow From Past Mistakes [THA 407]

Nov 15, 2024

Turning Data Overload Into Actionable Insights [RR 1007]

Nov 15, 2024

Embrace Peer Reviews: Upgrade Your Business [RR 979]

Nov 15, 2024

How Did A Mother-Daughter Duo Overcome Staffing Struggles? [RR 1006]

Nov 12, 2024

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The BACK CATALOG - Listed By Most Recent

Building a Foundation to Prevent Employee Turnover [THA 461]

11/28/2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11/25/2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11/21/2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11/18/2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11/14/2025

Helping People Do Life in Auto Repair [RR 1065]

11/11/2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11/07/2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11/04/2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025