Search Here are the two most recent episodes Why Employees Disengage and How Leaders Reconnect Them [RR 1103] Aug 4, 2026 The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496] Jul 31, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 People 101: Why Soft Skills Drive Hard Results [THA 445] Aug 8, 2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] Aug 5, 2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] Aug 1, 2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] Jul 29, 2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] Jul 25, 2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] Jul 22, 2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] Jul 18, 2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] Jul 15, 2025 Women In NAPA (WIN): Building a Supportive Community [THA 441] Jul 11, 2025 Eating Electric: Fueling Your Body for Longevity [RR 1047] Jul 8, 2025 Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440] Jul 4, 2025 How to Grow Your Shop Without Losing Control [RR 1046] Jul 1, 2025 Slow Down, Move Over: A Call for Roadside Safety [THA 439] Jun 27, 2025 Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045] Jun 24, 2025 Check the Part: Warranty Fraud and Returns [THA 438] Jun 20, 2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] Jun 17, 2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] Jun 13, 2025 Building Businesses and Believing in Better Days [RR 1043] Jun 10, 2025 Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436] Jun 6, 2025 « Previous 1 2 3 4 5 6 … 65 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Why Employees Disengage and How Leaders Reconnect Them [RR 1103] 08/04/2026 The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496] 07/31/2026 Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102] 07/28/2026 The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495] 07/24/2026 Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101] 07/21/2026 The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494] 07/17/2026 Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100] 07/14/2026 Maximizing Profit Through Effective Labor Rate Strategy [THA 493] 07/10/2026 Selling to the Curb: How AI Turned More Calls into Customers [RR 1099] 07/07/2026 AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492] 07/03/2026 Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098] 06/30/2026 How to Sell Your Auto Repair Shop for Maximum Value [THA 491] 06/26/2026 How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097] 06/23/2026 Why Auto Repair Specialists Leave Our Industry (And How Shop Owners Can Keep Them) [THA 490] 06/19/2026 2026 Automotive Training Trends Every Professional Shop Owner Needs to Know [RR 1096] 06/16/2026 Motor Oil supply Crisis: Fact, Friction, and What Happens Next [THA 489] 06/12/2026 Anyone Can Teach, But Not Everyone Can Educate: Lessons from 30 Years in Automotive Training [RR 1095] 06/09/2026 From Data to Loyalty: How AI and Hospitality Are Redefining Shop Growth [THA 488] 06/05/2026 Stop Hiring in Panic Mode: Build a Recruiting Pipeline for Your Shop [RR 1094] 06/02/2026 When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487] 05/29/2026 1 2 3 … 97 Next »
