Search Here are the two most recent episodes Lost in Translation: Why Customers Ignore Deferred Work [RR 1116] Nov 3, 2026 Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509] Oct 30, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 People 101: Why Soft Skills Drive Hard Results [THA 445] Aug 8, 2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] Aug 5, 2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] Aug 1, 2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] Jul 29, 2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] Jul 25, 2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] Jul 22, 2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] Jul 18, 2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] Jul 15, 2025 Women In NAPA (WIN): Building a Supportive Community [THA 441] Jul 11, 2025 Eating Electric: Fueling Your Body for Longevity [RR 1047] Jul 8, 2025 Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440] Jul 4, 2025 How to Grow Your Shop Without Losing Control [RR 1046] Jul 1, 2025 Slow Down, Move Over: A Call for Roadside Safety [THA 439] Jun 27, 2025 Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045] Jun 24, 2025 Check the Part: Warranty Fraud and Returns [THA 438] Jun 20, 2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] Jun 17, 2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] Jun 13, 2025 Building Businesses and Believing in Better Days [RR 1043] Jun 10, 2025 Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436] Jun 6, 2025 Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042] Jun 3, 2025 How One Toolbox Can Change Everything [THA 435] May 30, 2025 Your Business Playbook: Strategy, Data, and Accountability [RR 1041] May 27, 2025 Friends Tribute to Maylan Newton [CC115] May 25, 2025 « Previous 1 … 3 4 5 6 7 … 66 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Lost in Translation: Why Customers Ignore Deferred Work [RR 1116] 11/03/2026 Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509] 10/30/2026 You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115] 10/27/2026 Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508] 10/23/2026 Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114] 10/20/2026 From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507] 10/16/2026 Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113] 10/13/2026 The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506] 10/09/2026 AAPEX 2026: What to See, Learn, and Experience [RR 1112] 10/06/2026 How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505] 10/02/2026 Stop Losing Price Shoppers: Give Them a Price Range [RR 1111] 09/29/2026 Work Together, Thrive Together, Build a Business You Can Sell [THA 504] 09/25/2026 Inside the Role of a Performance and Accountability Team Leader [RR 1110] 09/22/2026 How to Develop a General Manager for Your Auto Repair Shop [THA 503] 09/18/2026 From Daily Profit to Long-Term Business Value [RR 1109] 09/15/2026 The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502] 09/11/2026 The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108] 09/08/2026 Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501] 09/04/2026 Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107] 09/01/2026 Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500] 08/28/2026 1 2 3 … 99 Next »
