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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

Oct 10, 2025

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Jul 18, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

How to Grow Your Shop Without Losing Control [RR 1046]

Jul 1, 2025

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The BACK CATALOG - Listed By Most Recent

A Crisis is Rarely a Motivator for Change: Why Wait? – Chip Eichelberger [RR 825]

02/21/2023

An Update: Mobile Diag and Training [AW 145]

02/18/2023

What is OSHA Looking For? Ignorance is Not an Excuse. [RR 824]

02/17/2023

Prepare Your Business for Sale [THA 315]

02/16/2023

Will You Give 10 Hours to an Auto Tech Student? [RR 823]

02/14/2023

Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144]

02/11/2023

Don’t Base Your Success On Probability – Ken Zanders [RR 822]

02/10/2023

Core Values: Know Them, Live Them [THA 314]

02/09/2023

Building Better Team Members by Building Better People – Matt Lachowitzer [RR 821]

02/07/2023

Right to Repair Momentum – Rob Merwin [AW 143]

02/04/2023

How to Give Critical Feedback – Dr. David Weiman [RR 820]

02/03/2023

Aftermarket Radio Network 2023 Forecast [THA 313]

02/02/2023

Learning How To Grow: Ready for Shop #2 – Nichole Bennecoff [RR 819]

01/31/2023

Benefits of Toastmasters – Craig O’Neill [AW 142]

01/28/2023

Being Married to a Shop Owner: Spouse Perspective [RR 818]

01/27/2023

Service Advisor Overload: Part 2 [THA 312]

01/26/2023

Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817]

01/24/2023

Extended Car Warranties – Greg Buckley [AW 141]

01/21/2023

Finding Technicians Part 2 – Chris Lawson [RR 816]

01/20/2023

Advice For New Shop Owners [THA 311]

01/19/2023

Ask Ortho – Eric Turkington and Kim Conti [RR 815]

01/17/2023

Used Car Market – Lauren Fix [AW 140]

01/14/2023

Uncovering the Unconscious Incompetent – Chris Chesney [RR 814]

01/13/2023

Forget the Past: Focus on the Future [THA 310]

01/12/2023

A Hospitality Mindset Delivers Exceptional Customer Service – Steve DiGioia [RR 813]

01/10/2023

Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139]

01/07/2023

Doubles Sales to $2 million in 18 Months [RR 812]

01/06/2023

Strategies to Communicate Pay: The Good, Bad and Ugly [THA 309]

01/05/2023

Proper Equipment Equals Higher Efficiency – Justin Allen [RR 811]

01/03/2023

Student Career Fair [AW 138]

12/31/2022

What Is Your Duration of Service? Carolyn Coquillette [RR 810]

12/30/2022

What Does the Shop of the Future Look Like? [THA 308]

12/29/2022

Nationwide Labor Rate Tracker – Tom Ham [RR 809]

12/27/2022

The Best Part of a Student’s Day: Interning at Local Shop [AW 137]

12/24/2022

Are You Stuck? Fall in Love with Your Business Again – Mike Searls [RR 808]

12/23/2022

Learn to Lead: Empower Your People [THA 307]

12/22/2022

Be The Hero When Your Customer Is At Their Most Vulnerable – John DiJulius [RR 807]

12/20/2022

Second Location: “Lower Slower Delaware” [AW 136]

12/17/2022

The Power of Branding and The Power of Letting Go – Andy Bizub [RR 806]

12/16/2022

Remote Ownership [THA 306]

12/15/2022

Passion To Support Abused Children – Chris and Pete Meier [RR 805]

12/13/2022

Wife Encouraged Husband To Open His Own Shop [AW 135]

12/10/2022

Millennials Are Becoming Your Most Important Employee and Customer – Kent Bullard [RR 804]

12/09/2022

Service Advisor Overload [THA 305]

12/08/2022

Finding Technicians Part 1- Chris Lawson [RR 803]

12/06/2022

The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134]

12/03/2022

Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802]

12/02/2022

Seller Beware [THA 304]

12/01/2022

Public Perception of Automotive Careers – Bill Thompson [RR 801]

11/29/2022

“Goals Set, Goals Accomplished” Jon Kloosterman [AW 133]

11/26/2022