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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Jul 18, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

How to Grow Your Shop Without Losing Control [RR 1046]

Jul 1, 2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

Jun 27, 2025

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The BACK CATALOG - Listed By Most Recent

Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113]

11/23/2024

The Real Horsepower Behind Automotive Influencers [THA 408]

11/22/2024

Embracing Modern Equipment and Education [RR 1009]

11/22/2024

The Triple Threat: Mastering Three Labor Rates [RR 1008]

11/19/2024

Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112]

11/16/2024

Embracing Regret: Learn and Grow From Past Mistakes [THA 407]

11/15/2024

Turning Data Overload Into Actionable Insights [RR 1007]

11/15/2024

Embrace Peer Reviews: Upgrade Your Business [RR 979]

11/15/2024

How Did A Mother-Daughter Duo Overcome Staffing Struggles? [RR 1006]

11/12/2024

Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111]

11/09/2024

Strategies for Streamlining Workflow [THA 406]

11/08/2024

From Military Discipline to Automotive Leadership [RR 1005]

11/08/2024

Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]

11/05/2024

Automotive Einsteins: Thinking Under the Hood [FTR 110]

11/02/2024

To Your Health [THA 405]

11/01/2024

Rising Car Theft and Licensing Challenges [RR 1003]

11/01/2024

Shift Happens: Pro Tips on CVT Maintenance and More! [RR 1002]

10/29/2024

Using Your Transferable Skills to Become a Better CEO [FTR 109]

10/26/2024

From Daily Training to Daily Wins: Motivating Your Team [THA 404]

10/25/2024

Planting a Copper Beech Tree: Preparing for the Next 150 Years [RR 1001]

10/25/2024

The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]

10/22/2024

“I’m Just One of the Guys!” Being Seen Beyond Gender and Ethnicity [FTR 108]

10/19/2024

The Invisible Paycheck: Retention Strategies Beyond Pay [THA 403]

10/18/2024

Ego Death and Leadership: Redefining Success [RR 999]

10/18/2024

A Hands on Adventure: Uncovering An EV Battery! [RR 998]

10/15/2024

Are You Embracing Vehicle Complexity? [FTR 107]

10/12/2024

Shop Owners to the Rescue: Friends First, Competitors Second [THA 402]

10/11/2024

Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]

10/11/2024

Transitioning A Family Business To A Third Generation Leader [RR 996]

10/08/2024

Profit is not a Dirty Word [FTR 106]

10/05/2024

Mastering Gross Profit: Real World Stories from Shop Owners [THA 401]

10/04/2024

Global Perspective: Shop Owners Trip to China [RR 995]

10/04/2024

Securing the Future: Insights from NASTF [RR 994]

10/01/2024

Flat Rate Pay: Controversies and Alternatives [FTR 105]

09/28/2024

Leadership Deep Dive: Styles, Blind Spots, and Solutions [THA 400]

09/27/2024

All Shop Owners Know Something That Other Owners Don’t Know! [RR 993]

09/27/2024

Bruised, But Battle Hardened Business [RR 992]

09/24/2024

The Impact of DVI’s On Sales and Shop Efficiency [FTR 104]

09/21/2024

Do You Have A No Culture, Culture In Your Business? [THA 399]

09/20/2024

The Greatest Shift in Automotive Careers: Embracing Education and Technology [RR 991]

09/20/2024

Sales Strategies for Service Advisors and Client Service Reps [CC 114]

09/18/2024

The Ultimate Guide to Conference Travel: Essential Tips and Tricks [RR 990]

09/17/2024

Strategies for Addressing the Technician Shortage [FTR 103]

09/14/2024

Human Connections: Mastering Soft Skills in the Modern Workplace [THA 398]

09/13/2024

The Race to Electric: How Chinese Manufacturers are Changing the Game for Legacy Automakers [RR 989]

09/13/2024

From Partnership Struggles to Solopreneur Success [RR 988]

09/10/2024

“Start Thinking About The Industry First, and You Second.” [FTR 102]

09/07/2024

What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]

09/06/2024

Revving Up Automotive Education: Bridging the Gap Between Training and Real-World Skills [RR 987]

09/06/2024

If You Had 364 Days Left to Live: What Would You Do Differently? [RR 986]

09/03/2024