Search Here are the two most recent episodes Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088] Apr 21, 2026 Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter [THA 481] Apr 17, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Your Shop Might Need Marriage Counseling: Fixing Communication in Auto Repair [RR 1087] Apr 14, 2026 How to Get Unstuck When Your Auto Repair Business Stops Growing [THA 480] Apr 10, 2026 The “Monster” in Your Head Is Costing Your Shop Money [RR 1086] Apr 7, 2026 Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479] Apr 3, 2026 Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085] Mar 31, 2026 Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478] Mar 27, 2026 Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084] Mar 24, 2026 General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477] Mar 20, 2026 Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083] Mar 17, 2026 The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476] Mar 13, 2026 Stop Winging Human Resources in Your Auto Repair Shop [RR 1082] Mar 10, 2026 The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475] Mar 6, 2026 Why Employee Reviews Are Broken and What to Do Instead [RR 1081] Mar 3, 2026 Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474] Feb 27, 2026 The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] Feb 24, 2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] Feb 20, 2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] Feb 17, 2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] Feb 13, 2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] Feb 10, 2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] Feb 6, 2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] Feb 3, 2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] Jan 30, 2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] Jan 27, 2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] Jan 23, 2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] Jan 20, 2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] Jan 16, 2026 Do You Own a Business or a Job? [RR 1074] Jan 13, 2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] Jan 9, 2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] Jan 6, 2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] Jan 2, 2026 1 2 3 … 63 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09/23/2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09/19/2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09/16/2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09/12/2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09/09/2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09/05/2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09/02/2025 Ring to Revenue: The Power of the First Hello [THA 448] 08/29/2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08/26/2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08/22/2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08/19/2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08/15/2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08/12/2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08/08/2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08/05/2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08/01/2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07/29/2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07/25/2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07/22/2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07/18/2025 « Previous 1 2 3 4 5 6 … 94 Next »
