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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Jul 18, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

How to Grow Your Shop Without Losing Control [RR 1046]

Jul 1, 2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

Jun 27, 2025

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The BACK CATALOG - Listed By Most Recent

Doubling Down On Diagnostics [RR 898]

11/03/2023

Network Security: Protecting Your Business [THA 352]

11/02/2023

Are You Turning Wrenches or Turning Profits? The Impact of Business Coaching [RR 897]

10/31/2023

Making a Course Correction with Wesley Adams [AW 181]

10/28/2023

Unlocking Higher Levels of Learning [896]

10/27/2023

Are You Stealing From Yourself? [THA 351]

10/26/2023

ADAS Calibration Challenges: The Need for Continuous Learning [RR 895]

10/24/2023

Succession in Real Life [AW 180]

10/21/2023

Conference Planning Musts! [894]

10/20/2023

Why Join Our Automotive Virtual Toastmasters? [THA 350]

10/19/2023

Intentionally Lowering Tensions in Conversations [RR 893]

10/17/2023

Defining Mentoring and Its Role in Implementing Change [AW 179]

10/14/2023

Scanner Danner: The Next Chapter [RR 892]

10/13/2023

Family Business: The Dads [THA 349]

10/12/2023

Overcoming the Challenges of Apprenticeship Programs [RR 891]

10/10/2023

From Idea to Product: Dorman’s Process of Developing Products [AW 178]

10/07/2023

Employee Fraud: Tips to Prevent Fraud and Profit Leaks [RR 890]

10/06/2023

Life Calibration: From Burnout to Balance [THA 348]

10/05/2023

Speaking Greatness Into Your People [RR 889]

10/03/2023

5 Steps to Max Your Potential and Maintain a Healthy Work Life Balance [AW 177]

09/30/2023

High Performance Leadership Training [RR 888]

09/29/2023

Hiring Gen Z Mechanics [THA 347]

09/28/2023

The Google Nerds’ Guide to Streamlining Your Business [RR 887]

09/26/2023

New Age Employees Require A New Way of Thinking [AW 176]

09/23/2023

Conference ROI: Extend Your Conference Investment 10X [RR 886]

09/22/2023

Build Your Labor Rate From the Ground Up: Part 2 [THA 346]

09/21/2023

The Unspoken Reality of Grief [RR 885]

09/19/2023

Catching Up with the ‘Car Coach’ Lauren Fix [AW 175]

09/16/2023

The Roadmap to Success: Work Smarter Not Harder [RR 884]

09/15/2023

Elevating Professionalism Through Language and Terminology [THA 345]

09/14/2023

Case Study: The Death of Your Client’s Car [RR 883]

09/12/2023

Lunch and Learn Training: How It’s Done! [AW 174]

09/09/2023

Lost Everything: Started from Scratch and Bought a Shop [RR 882]

09/08/2023

S.O.B: Son of Boss [THA 344]

09/07/2023

The Future of ICE, EVs, and eFuels [RR 881]

09/05/2023

Start Your Engines for ASTE 2023 [CC 112]

09/04/2023

Who is Your Customer Experience Officer (CXO)? [AW 173]

09/02/2023

The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880]

09/01/2023

Listening to Service Advisor Phone Calls [THA 343]

08/31/2023

Today’s Class: Adaptive Learning Technology [RR 879]

08/29/2023

Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172]

08/26/2023

Developing Our Future: The Training Bay at Joe’s Garage at AAPEX [RR 878]

08/25/2023

Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342]

08/24/2023

Navigating the Electrified Road: Understanding the Need for EV Certification [RR 877]

08/22/2023

The First Breast Cancer Vaccine Trial Recipient: Jennifer Davis [CC 111]

08/21/2023

Acquiring and Transforming a 72 Year Old Business [AW 171]

08/19/2023

Accelerate Your Career at ASCCA’s Training Conference [RR 876]

08/18/2023

Redefining Business Bravery: Stories of Courage [THA 341]

08/17/2023

My Technicians Won’t Go To Training: Why Not? [RR 875]

08/15/2023

Real Estate Strategies [AW 170]

08/12/2023