Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent How Your Mindset Will Overcome Your Business Struggle [RR 856] 06/09/2023 Creating Consistent Routines that Drive Success [THA 331] 06/08/2023 Leadership Principles from Coach Rod Olson [RR 855] 06/06/2023 Personalized Customer Service and Marketing Strategies [AW 160] 06/03/2023 Leadership 2.0: Transitioning from Technician to Shop Owner [RR 854] 06/02/2023 Making Dispatch Work [THA 330] 06/01/2023 The Kids Table: The Next Generation in the Automotive Industry [RR 853] 05/30/2023 The Rise and Fall and the Rise Again of the Electric Vehicle [AW 159] 05/27/2023 Getting Over the Success Syndrome [RR 852] 05/26/2023 What Does It Take to Become an A-Tech in the Automotive Aftermarket Industry? [THA 329] 05/25/2023 Cheers to Success: Building a Thriving Business and a Craft Brewery [RR 851] 05/23/2023 The Importance of Self-Reflection and Self-Improvement in Business [AW 158] 05/20/2023 Giving Back to the Community: The Social Impact Initiatives of Adam and Son Auto Repair [RR 850] 05/19/2023 21 Tips: How to Gain an Edge Part 4 [THA 328] 05/18/2023 The Art and Science of Dispatching [RR 849] 05/16/2023 Navigating Family Dynamics in Business Ownership [AW 157] 05/13/2023 Turbo Tim’s Garage: From Core Values to Cats, How to Build a Unique Brand [RR 848] 05/12/2023 Retention: Keeping Top Employees [THA 327] 05/11/2023 Passing the Torch: A Father-Son Journey of Strengths and Learning [RR 847] 05/09/2023 Revving Up Car Care: Inside Look at Rad Air Complete Car Care [AW 156] 05/06/2023 The Power of Partnership: Liz and Keith Perkins on Marriage and Business [RR 846] 05/05/2023 Building Trust and Rapport: The Art of Being a Service Advisor [THA 326] 05/04/2023 From HVAC to Thermal System Management: Opportunities and Challenges [RR 845] 05/02/2023 Toxic Cultures, Leaders and Team Members [AW 155] 04/29/2023 Fueling Your Business: Tips for Increasing Profitability and Developing Processes [RR 844] 04/28/2023 How EOS (Entrepreneurial Operating System) Changed My Business [THA 325] 04/26/2023 Streamlining Workflow: Shop-Ware’s New TechApp for Technicians [RR 843] 04/25/2023 Consistency and Common Sense Trumps Trendiness [AW 154] 04/22/2023 Unlocking Technician Earning Potential [RR 842] 04/21/2023 Why Dressing Professionally Matters in the Shop and Beyond [THA 324] 04/20/2023 Protecting Gross Profit: The Emotional Intelligence Approach [RR 841] 04/18/2023 Closed All 10 Locations for Company Summit [AW 153] 04/15/2023 Crush Your Fears and Build a Sustainable Business [RR 840] 04/14/2023 Alignments Taking Longer: Are We Charging Enough? [THA 323] 04/13/2023 Mastering the Art of Dealing with Difficult Customers [RR 839] 04/11/2023 Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152] 04/08/2023 Technology Horizon, Do You See It? [RR 838] 04/07/2023 How to Create a Leadership Culture [THA 322] 04/06/2023 From Luscious Garage to Earthling Automotive: A Rebranding Journey [RR 837] 04/04/2023 Where is Car Count Heading? Catching Up with Greg Bunch [AW 151] 04/01/2023 The Automotive Industry: Does the Public Really Know What We Do? [RR 836] 03/31/2023 Technician Round Table: Mobile Technicians [THA 321] 03/30/2023 Shop Owner is a Coach and Her Clients’ Biggest Cheerleader [RR 835] 03/28/2023 Newly Purchased ADAS Calibration Equipment [AW 150] 03/25/2023 The Ebb and Flow of Being a Wife and Business Partner [RR 834] 03/24/2023 Going Electric in California [THA 320] 03/23/2023 Job of a Trainer Isn’t a Job, It’s a Lifestyle [RR 833] 03/21/2023 Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149] 03/18/2023 First Ever General Service Technician Academy at Vision KC [RR 832] 03/17/2023 Managing Comebacks and Quality Control [THA 319] 03/16/2023 « Previous 1 … 7 8 9 10 11 … 37 Next »
