A Listening Challenge
A challenge: After you listen to the entire episode, please let me know why you would not join the Motorist Assurance Program (MAP)? Link below.
If this is the first you are hearing about the Motorist Assurance Program (a non for profit), you just may be pleased to know that MAP provides repair and maintenance standards that create trust between the consumer and your business.
We’ve been talking a lot about standards and processes lately. MAP can offer you an additional training option for your interns or apprentices.
Imagine a world in which every motorist trusts the automotive maintenance and repair industry. Many big players in our industry are behind MAP.
It all started as a result of a sting, years ago, at Sears Automotive Centers that put the service aftermarket in a bad light. MAP was created as a result of either government or the self-regulation of our industry.
The Motorist Assurance Program provides thousands of repair and maintenance standards and vehicle conditions that have been established by industry experts over the last 25 years. These standards were created in order to instill trust in the relationship between the motorist and the shop through the consistent application of communication and inspection standards.
As an industry-wide effort, MAP is bridging the gap between motorists and service providers by joining together to develop and implement MAP Uniform Inspection and Communication Standards (UICS) across all participating MAP members.
Besides the consumer element, MAP follows and gets updates on state bills, guidelines, and regulations that you might not be aware of. MAP tracks every piece of regulation and legislation in every state.
If you are involved in education MAP will give all automotive schools MAP for free. Contact Jeff at amra.org https://www.amra.org/contact-us/
I strongly believe this is a wise and important membership you need to have. If after you listened to the entire episode, let me know why you would not join for a mere $150 a year. LISTEN HERE.