Using Slack as a Communication Tool [THA 332]

Chris Lum and Tom Ham discuss the benefits of using Slack as a productivity tool and how they use it in their businesses, including the ability to create different channels for different purposes, send attachments and documents, and customize notifications. Overall, Slack is seen as a valuable tool for improving communication and efficiency in the automotive industry.

Chris Lum, Service Manager, Midwest Performance Cars, Chicago and Northbrook, IL.

Tom Ham, Automotive Management Network. Tom’s previous episodes HERE.

Show Notes:

  • Watch Video Episode HERE
  • Using Slack as a Productivity Tool (00:01:23)
  • History Feature in Slack (00:04:00)
  • Channels and Sound Alerts in Slack (00:05:13)
  • Using Slack for Multiple Locations (00:08:02)
  • Slack for Remote Work (00:09:52)
  • Slack as a Competitive Advantage (00:11:53)
  • Using Slack Channels (00:14:47)
  • Using Slack Reminders (00:22:13)
  • Slack as a Communication Tool (00:24:33) How Slack can be used for face-to-face communication, audio, pictures, and policy sharing, and how it can hold large files.
  • Eliminating Time Wastage with Slack (00:27:47) How Slack eliminates the need for physical meetings and time wastage in finding people for questions, and how it has eliminated certain frustrations in the automotive industry.

Thanks to our Partners Shop-Ware and Delphi Technologies

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians.

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!