You Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112]

Guest host and shop tour with Jimmy Alauria, 3A Automotive and Diesel Repair, Phoenix, AZ. Does your shop have individual unicorn employees? Or does it have a team with leaders? Dive into his Organizing Board comprised of 7 divisions.

Watch the Episode on YouTube

Jimmy Alauria, 3A Automotive and Diesel Repair, Phoenix, AZ. Jimmy’s previous episodes HERE

Key Talking Points

  • Are you too consumed looking for a ‘unicorn’ employee?
  • Is there a shortage?
  • Technician surveys- easier to communicate and find new hires. 
  • Techs want to work in an organized shop- you need a structure for each role that can be referenced 
  • When Jimmy took over the shop from his family his ‘unicorn’ left
  • Numbers don’t tell a story, they tell trends over time
  • Shop flow chart- a system that works and can be followed
  • Organizing Board from Left to Right- Blue – Executive Division, Gold – Communication Division, Purple – Marketing & Sales Division, Pink – Finance Division, Green – Production Division, Grey – Quality Control Division, Yellow – Public Relations Division. 7 divisions with executives, brings accountability and trust

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Check out today’s partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at


About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!