Benefits of Toastmasters – Craig O’Neill [AW 142]

On Record with Craig O’Neill. Craig discusses the benefits of joining Toastmasters. Toastmasters is a nonprofit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs. Through Toastmasters you’ll listen better, communicate more effectively, and lead teams and conduct meetings with confidence. 

Watch Full Video Episode HERE

Craig O’Neill, VP of Training, AutoFlow. Listen to Craig’s previous episodes HERE 

Show Notes:  

  • to find a local club- go as a guest to start!
  • You’re in a system and a process for communication- fake the confidence! 
  • Barriers- imposter syndrome  
  • There is no such thing as a neutral exchange between people- you leave someone either a little better or worse in every engagement
  • Use of 3’s- never complain, criticize or condemn 
  • Providing feedback
  • ‘Ums’ ‘ah’ ‘er’ – eliminating filler words, pause instead, and it creates better listening skills
  • Note taking skills
  • Thinking freely in impromptu moments
  • Practicing with structure
  • Online curriculum, management site, assessment test, path of communication courses, 
  • Engaging people in your community
  • Every Life Has A Story

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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at


About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!