RR 047: Trish Serratore SR Vice President of ASE
Trish Serratore is the Senior Vice President of ASE along with being President of the National Automotive Technicians Education foundation (NATEF) and the Automotive Youth Educational Systems (AYES).
She works closely with all of the organizations within the ASE Industry/Education initiative, which also includes ASE and the Automotive Training Managers Council (ATMC), to help provide the qualified automotive professionals the industry needs today and tomorrow.
In 1994, Trish received the Automotive Hall of Fame’s Young Leadership and Excellence 
Award for outstanding achievements in the automotive industry. In 2000, Akzo Nobel selected her as one of the most influential women in the collision repair industry. In 2010, she was named one of the “Top 100 Women in the Automotive Industry” by Automotive News.
This episode is a great behind the scenes look at ASE, that been around since 1972. Trish has been part of this organization for 27 years. There are over 300 thousand certified techs in over 48 different tests and re-certification is every 5 years.
ASE was created to help consumers identify qualified technicians to work on their
car and the blue seal means quality and trustworthiness. ASE certification helps techs stay longer with their employer, be more productive, fix it right the first time more often and have improved overall productivity. Get a look at how questions are created and developed for each test series and how they tweak questions from the standard question pool for each test.
Trish says ‘There is more work to do because only 1/3 of technicians are certified.
About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!