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Hiring Practices with Bryan Kelley [RR 611]

Bryan Kelley, owner of Valley Automotive Electric, Covington, WA, and Chairman of ASA Northwest. Brian’s previous episodes HERE.

Key Talking Points: 

  • Understand what it is you’re looking for and be able to name the behaviors and qualities you are looking for 
  • Think of hiring like going on a first date- know what you’re looking for 
  • Tailor questions based on what you are specifically looking for in a candidate 
  • Bryan would rather work short-handed with good team members than hire the wrong  candidate just to fill the spot 
  • Ask yourself “Do they fit the culture of the organization?”

 

  • “Humble, Hungry, Smart” from “The Ideal Team Player” by Patrick Lencioni 
    • Smart- people smart
  • Rockstar or superstar?
    • Rockstar- they want to stay in the position they’re in 
    • Superstar- want to rise to continue to grow in the company 
  • If you truly care about people, they tend to care about you in return 
  • Look for indicators during the hiring process- ask key questions and dive into answers
  • Bring in other employees to gauge candidate together- each takes notes and compare after 
  • Explain the hiring process on a first phone call- phone screen, in-person interview, second interview/working interview, then profile assessment of the candidate. After that take them outside of the business to see how they really are. Reference checks. 
  • Post job description/job details with advertisement- should sound personable and engaging 
  • “The Culture Code” by Daniel Coyle
  • What Bryan offers in terms of pay is based on what he sees- not set in stone, based on what he expects. Reevaluate after 90 days
  • Thanks to Bryan Kelley for his contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

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