ASE Update: Approaching 50 Years of Certification Excellence [RR 619]

Trish Serratore is the Senior Vice President of Communication at ASE

She works closely with all of the organizations within the ASE Industry/Education initiative, which also includes ASE and the Automotive Training Managers Council (ATMC), to help provide the qualified automotive professionals the industry needs today and tomorrow. Links to Trish’s episodes HERE.

Key Talking Points:

  • ASE update from 2020-2021Test centers were initially closed- extended certifications.
  • IT-enabled 40 people to be able to work remotely- most important was customer service employees. 
  • Test centers opened with COVID regulations and restrictions in June 
  • New website launch My ASE account on the homepage 
  • Test prep for free
  • Remote proctoring for future- take recertification test at home 
  • All auto tests are now translated to Spanish 
  • New certification program for army tactical wheeled vehicles3 levels of testing
  • You don’t have to be in armed service to take the test
  • Gives the army its own credential for internal use 
  • ASE will be 50 years old next year- oldest occupational credential programs in-country, and one of the first 
  • Studies show technicians who are ASE certified are more productive. 
  • Developed task list and created ADAS composite vehicle- 2022 launch  
  • ASE renewal appSoft launch early 2020 with 1000 subscribers, now has over 8,500 
  • ASE certifications within businessHang signs, put a patch on, display ASE certificates to your customer- share you have invested in your employees, so your customers have the best possible service. 
  • Differentiate yourself from other businesses

Resources:

  • Thanks to Trish Serratore for her contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
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  • Key Word Search HERE.

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.