Training Think Tank [RR 732]

What’s better than having 3 trainers sit down with me at Vision 2022 and record their very candid conversation. Be a fly on the wall as we discuss hybrid training, student assessments and breakout teams. My panel shares their experiences and together we push the boundaries of training in our industry.

G Jerry Truglia, ATTS: Automotive Technician Training Services. G Jerry Truglia Previous Episodes HERE.

Dave Hobbs, senior technical trainer and curriculum developer for Delphi Technologies Aftermarket at BorgWarner Inc. Dave’s previous episodes HERE.

Peter Orlando, Sr. Curriculum Developer/Technical Instructor at Advance Auto Parts Carquest Technical Institute. Peter’s previous episodes HERE

Key Talking Points

  • Hybrid training- pre-production ahead of time for online training, put videos in your PowerPoint to break up the monotonous voice, avoid internet problems, and have capabilities to pause the video when questions are asked 
  • Paying attention to inflation, higher wages in other industries
  • Audience assessments with QR codes- gauges your audience and gives trainer direction, while giving the audience anonymously, gets the audience involved
  • Don’t shut down wrong answers 
  • Early engagement- ask to raise hands, make it fun by giving away free T-shirts and hats for right answers, consider breakout rooms during training when you have a tight group of 20-30 people, especially in service advisor classes, using handouts that can be filled out and passed to each other in class, have students look at each other if you are able to have set up, the trainer can be moderator/facilitator and allow attendees to interact with each other 
  • How are attendees able to download/follow PDF of class during virtual if they only have 1 monitor?

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!