The Automotive Industry: Does the Public Really Know What We Do? [RR 836]

Recorded Live at Vision 2023, Dave Hobbs, Scot Manna, and Eric Ziegler have an open discussion on the importance of training, leading to the question, “Does the public really know what we do?”

Watch Video Episode: HERE

Dave Hobbs, senior technical trainer and curriculum developer for Delphi Technologies. Dave’s previous episodes HERE.

Scot Manna, Trainer, ACDelco Technician of the Millennium. Scot’s previous episodes HERE.

Eric Ziegler, EZ Diagnostic Solutions.  Eric’s previous episodes HERE.

Show Notes

  • “What scan tool should you buy?” Class at Vision 2023 with 6 trainers
  • They don’t care how much you know until they know how much you care
  • The outside of class experience is just as important or maybe more important. You’re going to create connections that are going to serve you for almost your entire career
  • As long as you continue learning, your mind stays young
  • You must read the service information!
  • The people that need the training, aren’t in the training classes.
  • Some people don’t go to updated training, struggle to get out of their shop, and don’t network with other shops.
  • How many vehicles are on the road that needs ADAS calibration? 70%?
  • Critical thinking is root problem solving.
  • The public does not know what it takes and the tireless amount of dedication to do this career.
  • We’re all in this industry together. If you raise the lake, everybody’s boat floats higher. 
  • Do the job. Do the job right. Everything else will take care of itself.

Thanks to our Partners, AAPEX and NAPA TRACS.

Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 – Nov 2, 2023, AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!