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Benefits of Toastmasters – Craig O’Neill [AW 142]

01/28/2023
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Speak, Stretch, Repeat: The Communication Growth Loop [THA 429]

04/18/2025
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Why Join Our Automotive Virtual Toastmasters? [THA 350]

10/19/2023
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Why Fix a Negative Attitude in your Shop [THA 202]

12/17/2020
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FTR 020: The Automotive Aftermarket Must Decide To Charge for a Comprehensive Vehicle Inspection

11/19/2018
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Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025
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Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025
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A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025
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The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025
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Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025
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Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025
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The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025
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The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025
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From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025
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Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025
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Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025
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People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025
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Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025
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The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025
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Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025
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Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025
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The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025
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Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025
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Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025
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Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025
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