The word ‘ethics’ is derived from the Greek word ethos, which means ‘custom’ or ‘habit’. It is a system of moral principles that guides a person’s actions. These principles can vary in their degree of severity.
Ethical codes are tools for companies to use in order to help maintain trust and transparency with clients and employees. Ethics are based on personal, moral, and cultural values. The ethics of a company is the set of rules that need to be followed, keeping in mind your client’s interests.
The most important principle of ethics is honesty – being honest and trustworthy to the people around us. Ethics is the moral or ethical principles one should live by. It deals with what is considered to be the right thing to do and what constitutes wrong.
We recently produced an episode that deals with ethics straight on. The episode is well worth your listen then with your team. There is much to discuss after listening. Town Hall Academy episode 272 HERE.
Ethics is a vital part of any business. It’s important for companies to be transparent about their practices and show that they are trustworthy and honest. This is what eventually wins the hearts and minds of people who are looking for businesses to work with (employees) or buy from (clients). Give them every reason to trust you.
Your company’s primary goal should be to gain and maintain the customer’s trust by being honest and transparent. This can be done by following these standards.
An organization has to:
- Do what is right, not what is easy. Face up to your mistakes
- Do the right thing even when nobody is looking
- Be sure your value proposition is based on integrity and ethics
- Pay attention – ethics evolve
- Lead your people, clients and community by example
About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!
