Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.
There are a lot of responsibilities being a business owner. You have to re-think or get advice if your policies or strategies are not working. This episode does open the discussion on self-improvement and learning from your mistakes.
Lucas Underwood is an Automotive diagnostic specialist and shop owner. He owns L & N Performance Auto Repair, Blowing Rock, NC.
We talk about supporting post-secondary education, technician training, the importance of communicating with your team, staying current with customer needs such as texting and what are his success secrets at this time in his life. Lucas is a millennial shop ower for the last 10 years. The road was not paved in gold.Listen and view episode notes
ASTE: Technician Pay, Retention, and Benefits
This episode is packed with great gems of wisdom and gives you a bird’s eye view not only on some great benefits and pay ideas, but as we all must understand it starts with having an enduring business culture. All the pay in the world doesn’t trump an acidic culture.
I’m with Lucas Underwood an Automotive diagnostic specialist, he owns L & N Performance Auto Repair, Erick Bock owner of Bock Auto, and Rick White, President and Lead Coach for 180BIZ, an auto repair shop training and business coaching company.
Building a business focuses on the team you have and how to treat it like a family! We also tackled the creative benefits that entice and motivate employees more. And learn what are the most important tactics to attract and keep technicians?Listen and view episode notes
Connect on Facebook Share Become an Insider. Join the Tribe Email Carm CarmCast 33 – ASTE Preview – Why You Must Attend Bob Pulverenti, Executive Director of IGONC (Independent Garage Owners of North Carolina) Trisha Saul, Marketing at IGONC Lucas Underwood, Member of IGONC and shop owner L & N Performance Auto Repair, Blowing Rock,…Read More
Connect on Facebook Share Become an Insider. Join the Tribe Email Carm CarmCast 027 IGONC & North Carolina Apprenticeship Program IGONC- Independent Garage Owners of North Carolina NC Apprentice 2-year associates degree in automotive Might take 2-3 years to accomplish Work part-time at an independent shop Zero tuition to the student No cost to shop…Read More
Your Learning Curve Never Sounded So Good Chris Chesney is the Senior Director of Customer Training, CARQUEST Technical Institute, and a NASTF board member and a member of the ‘Road To Great Technician’ project. Listen to Chris’s previous episodes HERE. Lucas Underwood is an Automotive diagnostic specialist, shop owner, and foreman. He owns L & N…Listen and view episode notes