Latest Blog

An Honor and a Milestone for Brakes for Breasts

By Carm Capriotto, AAP | Aug 23, 2026

Tracy and I were truly honored to stand inside the Cleveland Clinic this year for the Brakes for Breasts check presentation—and I have to tell you, it hit us in a way we didn’t expect. I want to start off with the website URL: brakesforbreasts.com/ What we witnessed wasn’t just…

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All Articles and Blog Posts

Brining Attention To Sometimes Invisible Thoughts or Issues

Is Knowing a Little About a Lot Good?

By Carm Capriotto, AAP | 09/28/2026

We live in an information-overload society—or maybe it is more like an information playground. We are bombarded by commercials,…

 Your Comebacks Are Speaking. Great Leaders Listen.

By Carm Capriotto, AAP | 09/21/2026

Every comeback has a lesson. The only question is whether you’re willing to learn it. After more than 11…

Lean On Us!

By Carm Capriotto, AAP | 09/14/2026

Do your clients know how much you care about the reliability and safety of their transportation? Do they know…

Innovate or Stagnate

By Carm Capriotto, AAP | 09/08/2026

Look around. Listen up. There are new developments happening across our industry every day. New technology. New tools. New…

It’s Not Personal, It’s Business

By Carm Capriotto, AAP | 08/31/2026

Sometimes the hardest business decision is the one we already know we need to make. There are decisions in…

An Honor and a Milestone for Brakes for Breasts

By Carm Capriotto, AAP | 08/23/2026

Tracy and I were truly honored to stand inside the Cleveland Clinic this year for the Brakes for Breasts…

Hiring Our Future: Are We Attractive and Professional Enough?

By Carm Capriotto, AAP | 08/17/2026

Every one of us who is invested in the ongoing success of our beloved industry understands the challenge. We…

Life Skills: Is This Our Responsibility?

By Carm Capriotto, AAP | 08/10/2026

Critical Note: We don’t elevate an industry by fixing more cars. We elevate an industry by developing better people. …

The Hidden Cost of Procrastination for Shop Owners

By Carm Capriotto, AAP | 08/03/2026

Guilty. Yes, I am. And if you’re honest, I bet you are too. We’ve all done it. The list…

Bring the Classroom to the Shop

By Carm Capriotto, AAP | 07/27/2026

Carmism: The shortest distance between learning and earning is bringing education to your shop. One of the most exciting…

 From Mediterranean Ave to Boardwalk

By Carm Capriotto, AAP | 07/20/2026

Yes, that is a reference to the game Monopoly. I’ll go out on a limb and believe that 90%…

Bring Your Education to Work. Leave Your Baggage at Home.

By Carm Capriotto, AAP | 07/13/2026

One line from HBO’s The Pitt hit me like a punch in the gut: “We bring our education to…

Power of the Room

By Carm Capriotto, AAP | 07/06/2026

Stop Flying Solo: The Brutal Truth About the “Power of the Room” Recently, Aaron Woods dropped a phrase on…

Go Silent

By Carm Capriotto, AAP | 06/29/2026

Do you have an app that silences your phone for a set period of time? I do. Whenever I…

DTI – Can You Imagine?

By Carm Capriotto, AAP | 06/22/2026

Here is another analogy to the dental industry that I think you’ll appreciate. If you are like me, we…

Latest Episodic Education

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AAPEX 2026: What to See, Learn, and Experience [RR 1112]

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How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

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Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09/29/2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09/25/2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

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How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09/18/2026

From Daily Profit to Long-Term Business Value [RR 1109]

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The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

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The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09/08/2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09/04/2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09/01/2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08/28/2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

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Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08/21/2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08/18/2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08/14/2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08/11/2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08/07/2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08/04/2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07/31/2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07/28/2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07/24/2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07/21/2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07/17/2026