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Forensic DVI: Bringing Crime-Scene Discipline to Vehicle Care
After watching a few Forensic Files-style shows, I was struck by how investigators solve cases: strict protocols, detailed documentation, and a disciplined search for the truth. Nothing is assumed. Everything is examined. That mindset translates perfectly to our work. When we perform a Digital Vehicle Inspection—or what I prefer to…
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Business is Tough
Breaking Through When Business Gets Overwhelming You know business is tough—that’s not news to anyone running an automotive repair…
The Power of Meshing
Here’s what struck me: meshing isn’t just a noun describing how gears work together. It’s a verb. It’s an active choice we make every day as leaders.
Brakes For Breasts
Join the Fight: Why Every Auto Professional Should Support Brakes for Breasts After our latest podcast episode about Brakes…
Do We Need All This Content?
From audio and video to webinars and YouTube, we are taking in more content than ever before. But how…
Ambition with a Focus
Having ambition is either an inherent trait or something you push to have. I find that ambition can propel…
Be Careful of the Limitations You Fight For
Be Careful of the Limitations You Fight For — Inspired by Jim Kwik Jim Kwik says, “If you fight…
Is There Still Time to Learn?
Lately, I’ve heard friends say they’re running out of time—to learn, to slow down, to truly listen. It got…
The Power of Margin
We hear a lot about KPIs (Key Performance Indicators), Net Operating Income, bay and specialist efficiency, sales, and productivity…
We Don’t Know, Therefore We Don’t Care
At Tools 2025, I had the chance to sit in on several sessions led by some of the industry’s…
A Very Important Question – Are You a Mechanic or Owner?
Are you running your shop as a technician or as an owner? Many automotive repair business owners I’ve interviewed…
Automotive Service: Where Procedures Save Lives and Reputations
When clients entrust you with their vehicles, they’re also entrusting their safety. Minor oversights can have catastrophic consequences, making…
Fix it. Make it Happen. Let it play out.
Work problems. Sure, you have them. Don’t deny it. We often face various challenges in the workplace, from looming…
Get a Little Braggadocious!
Here is an excellent suggestion for enhancing your “About Us” page on your website. You should showcase your specialist’s…
Education is Being Curious
You know I’ve been highlighting a massive language shift for our industry. Just in case you need the latest…
Automotive Service: Where Procedures Save Lives and Reputations
When clients entrust you with their vehicles, they’re also entrusting their safety. Minor oversights can have catastrophic consequences, making…
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