RR 135: Garry Plimmer from Garry’s Automotive

A smart listen with NAPA’s ASE Technician of the year 2013. Why Listen? Harvest great ideas on customer retention, marketing, technician and adviser training, succession planning and the value of a business coach. Humble Beginning Garry Plimmer’s mechanical training began during his enlistment in the U. S. Navy from 1974-1978, having trained and served as a diesel…

RR 126: John Gardner Automotive Instructor and Host of Tech Garage

John Gardner, automotive instructor at Chipola College in Marianna, FL believes that the quality of technicians graduating today are bright and amazing. John shares his passion for teaching and his love for training in an inspiring episode that includes talk of his hosting duties for Tech Garage on the Velocity Channel. John’s classroom motto is “Outdo…

RR 123: Pete Rudloff from Pete’s Garage

Pete Rudloff owner of Pete’s Garage in Newark, DE. Pete started out in the automotive trade as a machine shop apprentice and after a year became dealer tech and grew into a Mopar Gold  CMAT, L1, DEEP certified tech of which have been both the assistant shop foreman and foreman of a few local dealerships…

RR 096: Jeff Peevy of AMI on Creating A Learning Culture

Meet Jeff Peevy, President of the Automotive Management Institute (AMI), a 34-year industry veteran who has spent the past 20 years involved with education and research. Jeff discusses and drives home an important strategy on ‘Building A Learning Culture’ in your business. This episode can be distilled down to four words: Let’s Go Learn Something!…

RR 087: Tom Palermo from Preferred Automotive Specialists

Tom Palermo from Preferred Automotive Specialists, Philadelphia, PA, was honored as the NAPA ASE Technician of the year 2015. What a humble and enthusiastic entrepreneur; he’s firmly engaged in the 40 plus-year-old family business that his dad Joe started, back in the day. Preferred Automotive Specialties employs seven technicians in six bays with eight lifts.…