Search Here are the two most recent episodes The “Monster” in Your Head Is Costing Your Shop Money [RR 1086] Apr 7, 2026 Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479] Apr 3, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 People 101: Why Soft Skills Drive Hard Results [THA 445] Aug 8, 2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] Aug 5, 2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] Aug 1, 2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] Jul 29, 2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] Jul 25, 2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] Jul 22, 2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] Jul 18, 2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] Jul 15, 2025 Women In NAPA (WIN): Building a Supportive Community [THA 441] Jul 11, 2025 Eating Electric: Fueling Your Body for Longevity [RR 1047] Jul 8, 2025 Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440] Jul 4, 2025 How to Grow Your Shop Without Losing Control [RR 1046] Jul 1, 2025 Slow Down, Move Over: A Call for Roadside Safety [THA 439] Jun 27, 2025 Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045] Jun 24, 2025 Check the Part: Warranty Fraud and Returns [THA 438] Jun 20, 2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] Jun 17, 2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] Jun 13, 2025 Building Businesses and Believing in Better Days [RR 1043] Jun 10, 2025 Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436] Jun 6, 2025 Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042] Jun 3, 2025 How One Toolbox Can Change Everything [THA 435] May 30, 2025 Your Business Playbook: Strategy, Data, and Accountability [RR 1041] May 27, 2025 Friends Tribute to Maylan Newton [CC115] May 25, 2025 « Previous 1 2 3 4 5 … 63 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent The “Monster” in Your Head Is Costing Your Shop Money [RR 1086] 04/07/2026 Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479] 04/03/2026 Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085] 03/31/2026 Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478] 03/27/2026 Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084] 03/24/2026 General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477] 03/20/2026 Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083] 03/17/2026 The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476] 03/13/2026 Stop Winging Human Resources in Your Auto Repair Shop [RR 1082] 03/10/2026 The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475] 03/06/2026 Why Employee Reviews Are Broken and What to Do Instead [RR 1081] 03/03/2026 Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474] 02/27/2026 The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02/24/2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02/20/2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02/17/2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02/13/2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02/10/2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02/06/2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02/03/2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01/30/2026 1 2 3 … 94 Next »
