Here are the two most recent episodes

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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Jul 18, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

How to Grow Your Shop Without Losing Control [RR 1046]

Jul 1, 2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

Jun 27, 2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

Jun 24, 2025

Check the Part: Warranty Fraud and Returns [THA 438]

Jun 20, 2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

Jun 17, 2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

Jun 13, 2025

Building Businesses and Believing in Better Days [RR 1043]

Jun 10, 2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

Jun 6, 2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

Jun 3, 2025

How One Toolbox Can Change Everything [THA 435]

May 30, 2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

May 27, 2025

Friends Tribute to Maylan Newton [CC115]

May 25, 2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

May 23, 2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

May 20, 2025

Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]

May 16, 2025

Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039]

May 13, 2025

Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432]

May 9, 2025

The Shift is Real: Tariffs, E-Fuels, and the Rise of Humanoids [RR 1038]

May 6, 2025

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The BACK CATALOG - Listed By Most Recent

Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083]

03/17/2026

The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476]

03/13/2026

Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]

03/10/2026

The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475]

03/06/2026

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03/03/2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02/27/2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02/24/2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02/20/2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02/17/2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02/13/2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02/10/2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02/06/2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02/03/2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01/30/2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01/27/2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01/23/2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01/20/2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01/16/2026

Do You Own a Business or a Job? [RR 1074]

01/13/2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01/09/2026