Here are the two most recent episodes

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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

Jun 27, 2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

Jun 24, 2025

Check the Part: Warranty Fraud and Returns [THA 438]

Jun 20, 2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

Jun 17, 2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

Jun 13, 2025

Building Businesses and Believing in Better Days [RR 1043]

Jun 10, 2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

Jun 6, 2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

Jun 3, 2025

How One Toolbox Can Change Everything [THA 435]

May 30, 2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

May 27, 2025

Friends Tribute to Maylan Newton [CC115]

May 25, 2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

May 23, 2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

May 20, 2025

Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]

May 16, 2025

Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039]

May 13, 2025

Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432]

May 9, 2025

The Shift is Real: Tariffs, E-Fuels, and the Rise of Humanoids [RR 1038]

May 6, 2025

Stop Eating Our Young: The Importance of Mentoring [THA 431]

May 2, 2025

Struggling to Hire? Imagine Recruiting in the Last Frontier! [RR 1037]

Apr 29, 2025

The Apprentice Equation: Management, Mentorship, and Motivation [THA 430]

Apr 25, 2025

From Brain Fog to Better Sleep: Transforming Health for Business Owners [RR 1036]

Apr 22, 2025

Speak, Stretch, Repeat: The Communication Growth Loop [THA 429]

Apr 18, 2025

Beyond Kumbaya: 3 Steps to Real Employee Buy-In [RR 1035]

Apr 15, 2025

Labscope Essentials: From Ball Joints to Diagnostics [THA 428]

Apr 11, 2025

Life Lessons From a Leader: Margaret Palango’s Battle and Blessings [RR 1034]

Apr 8, 2025

Movies, Motors, and Mayhem: Vision Hi-Tech Training & Expo 2025 [THA 427]

Apr 4, 2025

From Grandpa’s Invention to Today’s Innovations: A Family Legacy [RR 1033]

Apr 1, 2025

From Ghosting to Growth: Overcoming Hiring Challenges [THA 426]

Mar 28, 2025

Don’t Sell, Connect: The Power of Emotion with Your Clients [RR 1032]

Mar 25, 2025

Leadership Transitions and Fresh Perspectives: MACS 2025 [THA 425]

Mar 21, 2025

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The BACK CATALOG - Listed By Most Recent

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01/30/2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01/27/2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01/23/2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01/20/2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01/16/2026

Do You Own a Business or a Job? [RR 1074]

01/13/2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01/09/2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01/06/2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01/02/2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12/30/2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12/26/2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12/23/2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12/19/2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12/16/2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12/12/2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12/09/2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12/05/2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12/02/2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11/28/2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11/25/2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11/21/2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11/18/2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11/14/2025

Helping People Do Life in Auto Repair [RR 1065]

11/11/2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11/07/2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11/04/2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025