Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111] 06/25/2022 Do You Have a Customer Avatar? – Daniel Griffith [RR 756] 06/24/2022 Is Your Bathroom Like the Ritz Carlton? [THA 281] 06/23/2022 Is Your Mission Statement Your Passion Statement? – Bill Greeno [RR 755] 06/21/2022 Moving to a New Shop [AW 110] 06/18/2022 Hairdresser Turned Shop Owner – Danielle Vila [RR 754] 06/17/2022 ABC Technician: What Does It Mean? [THA 280] 06/16/2022 Survey Says [RR 753] 06/14/2022 Two Locations, One Campus [AW 109] 06/11/2022 From Investment Banker to Shop Owner [RR 752] 06/10/2022 Technician Mentoring [THA 279] 06/09/2022 Motorist Assurance Program (MAP) [RR 751] 06/07/2022 Process Driven: Stop Restarting Jobs [AW 108] 06/04/2022 Surviving Two Store Openings During the Pandemic [RR 750] 06/03/2022 The Value of Exit Interviews [THA 278] 06/02/2022 The Many Roles Of The Shop Owner – Dr. Dave Weiman [RR 749] 05/31/2022 Technician Time Management [AW 107] 05/28/2022 The Lowest Price Shop Is Not Your Competitor – Reggie Stewart [RR 748] 05/27/2022 Prepare for the Future [THA 277] 05/26/2022 Google Reviews – Jimmy Lea [RR 747] 05/24/2022 Being Focused Led to Dream Shop [AW 106] 05/21/2022 From the Bays to the Classroom – Brandon Steckler [RR 746] 05/20/2022 Build Your Labor Rate From The Ground Up [THA 276] 05/19/2022 “You’re Not A Technician, You’re A Technical Expert” Aaron Becker [RR 745] 05/17/2022 Anthony Williams Tribute 05/16/2022 “Play Ball” Committed to Community [AW 105] 05/14/2022 The Hardest Lessons to Learn – Kevin Eckler [RR 744] 05/13/2022 Plan For Slow Times [THA 275] 05/12/2022 “Vision, KC Is My Happy Place” [RR 743] 05/10/2022 Power Panel: Internal Communication [CC 107] 05/09/2022 Streamlining Processes with Brett Beachler [AW 104] 05/06/2022 Growing? Is Another Shop In Your Future? – Greg Bunch [RR 742] 05/06/2022 Details Matter [THA 274] 05/05/2022 Wide Open Training Discussion with No Agenda [RR 741] 05/03/2022 Adapt and Overcome with David Friend [AW 103] 04/30/2022 Do Your Standards Align with Your Core Values [RR 740] 04/29/2022 20 Group Peer Review [THA 273] 04/28/2022 Women In Auto Care 2022 Conference – Tracy Capriotto [RR 739] 04/26/2022 Growing Through Mergers and Acquisitions – Amanda Drake [AW 102] 04/23/2022 Pay Attention To Your Health – Jerry Holcom [RR 738] 04/22/2022 Ethics 101 [THA 272] 04/21/2022 New Customer Orientation – Kevin Vaught [RR 737] 04/19/2022 Tom’s Trends – Shop Open & Close Hours [CC 106] 04/18/2022 Why Cleanliness Matters [AW 101] 04/16/2022 Celebrating Educators [RR 736] 04/15/2022 Do You Need an Estimator? [THA 271] 04/14/2022 Are You Ready to Open a Second Location? – Justin Barrett [RR 735] 04/12/2022 Are You Knocking on the Doors of your Local Schools? [AW 100] 04/09/2022 The New Frontier of Call Conversion Rates – Stan Stokes [RR 734] 04/08/2022 Are You Offering ‘Only’ Synthetic Oil Services? [THA 270] 04/07/2022 « Previous 1 … 11 12 13 14 15 … 37 Next »
