Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent From Shop Owner to Trainer [RR 934] 03/08/2024 Coaches Lab: Benefits and Succession [THA 370] 03/07/2024 Leadership in Times of Transformation [RR 933] 03/05/2024 Make Every Detail Count: What Message Are You Sending to Customers? [RR 932] 03/01/2024 Overcoming Struggle: You Must Pivot [THA 369] 02/29/2024 So You Think You Understand Coolants? [RR 931] 02/27/2024 Al Dente Excellence: The PASTA Method [RR 930] 02/23/2024 Meet the 2024 Mobile A/C Pioneer Award Winners [THA 368] 02/22/2024 Preventing Water Pump Comebacks [RR 929] 02/20/2024 Engineering School Taught Me How To Think [RR 928] 02/16/2024 2024 Outlook with the Aftermarket Radio Network [THA 367] 02/15/2024 “Not Your Grandfather’s Air Conditioning Anymore!” [RR 927] 02/13/2024 Which Scan Tool Should I Buy? Vision Hi-Tech Training & Expo 2024 [RR 926] 02/09/2024 Service Advisor Role Play #7 [THA 366] 02/08/2024 Automotive Training: A Business Strategy [RR 925] 02/06/2024 Unpacking the Dynamics of Consumer Choice and Pricing [RR 924] 02/02/2024 Why CRM is Vital to Automotive Shop Success Part 2 [THA 365] 02/01/2024 How Can Parenting Lessons Improve Your Business Leadership? [RR 923] 01/30/2024 The Role of The Reservationist in Auto Repair [RR 922] 01/26/2024 Multiple Labor Rates [THA 364] 01/25/2024 Technician Attraction Blueprint [RR 921] 01/23/2024 From Dealership to Mobile Mechanic [RR 920] 01/19/2024 Coaches Lab: When Will Shops Stop Doing Work That They Don’t Get Paid For? [THA 363] 01/18/2024 I’m More Than Just A Mechanic [RR 919] 01/16/2024 Understanding Intangible Holes in Your Business [RR 918] 01/12/2024 What is Leadership Coaching? [THA 362] 01/11/2024 Why Do Some People Embrace Change While Others Resist It? [RR 917] 01/09/2024 A Real World Perspective on Safety [RR 916] 01/05/2024 Driving Change: Women’s Influence in the Automotive World [THA 361] 01/04/2024 The Art of Client Appreciation [RR 915] 01/02/2024 Back to the Basics: Gear Doesn’t Buy Skill [AW 190] 12/30/2023 Labor Rate Tracker Update: A Valuable Tool [RR 914] 12/29/2023 AAPEX’S Commitment to Student Mentorship [THA 360] 12/28/2023 The New Frontier of Measuring Service Advisor Effort and Output [RR 913] 12/26/2023 Technician Productivity Redefined [AW 189] 12/23/2023 Remarkable Customer Service Stories from Red Rock Repair [RR 912] 12/22/2023 Why CRM is Vital to Automotive Shop Success [THA 359] 12/21/2023 Teaching Seniors How to Drive Safe, Smart and Healthy – Greg Buckley [RR 911] 12/19/2023 From Zero to Hero: How did Bret Turn His Struggling Family Business Around? [AW 188] 12/16/2023 Stop Thinking of the Business as You: Think of it as a Separate Entity [RR 910] 12/15/2023 Ways to Unify Your Team [THA 358] 12/14/2023 Revolutionizing the Automotive Industry: The Rise of Technology Specialists [RR 909] 12/12/2023 From the Classroom to the Shop – The Future of Automotive Education [AW 187] 12/09/2023 Navigating the Tesla Terrain: Insights from Seth Thorson [RR 908] 12/08/2023 Thriving Through Our Economic Challenges [THA 357] 12/07/2023 Exploring the Depths of Self-Reflection: The Power of Personal SWOT Anaylsis [RR 907] 12/05/2023 Give Me 10 Update: Collaboration with Education [AW 186] 12/02/2023 Technician’s Three-Year Succession Plan [RR 906] 12/01/2023 Keeping an Eye on Bay Productivity [THA 356] 11/30/2023 2023 AAPEX Service Award Winners [RR 905] 11/28/2023 « Previous 1 … 4 5 6 7 8 … 37 Next »
