There Can Be Change Without Progress, But No Progress without Change – Chris Cloutier [RR 731]

Did you know you’re 27% smarter when you’re positive? It makes sense, doesn’t it? Having a positive attitude can change everything if you let it. I’m with Chris Cloutier at Vision 2022. We didn’t have an agenda or talking points. He came in, sat down, and in classic Chris fashion, I was on the edge of my seat listening to him. Find your positivity and get smarter.

Chris Cloutier is co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Tex Me. Listen to Chris’s previous episodes HERE. 

Key Talking Points

  •  Managing Change class- changes are constant, 
  • “Change or Die” relate, repeat, refrain 
  • Who are you hanging out with if you want to change?
  • “I want to lose weight with diet and exercise” but do you have a trainer?
  • Ego is the Enemy Episode 717– fine line between confidence and hubris 
  • Software- managing the change of the shop, “adoption of a new process,” technology improves the process but doesn’t fix the problem if you don’t have a process
  • “Who Not How” 
  • It takes 66 days to create a habit 
  • Failure isn’t final, do you have grit?
  • “Split the difference” is positive
  • Takes a few months to create a habit- repeating excellence is hard
  • “Eternal optimists with the glass half full” while battling with “pessimistic and glass half empty”
  • “You can only apologize and blow off steam so many times before it becomes yourself”
  • Are you a wartime CEO or peacetime CEO?
  • Startup life- being the visionary and integrator at the same time
  • Are you showing your children your failures/struggles? Eliminate preconceived notions you’re “not good at that” before you’ve tried
  • Instead of change or die, it should be change and thrive
  • Are you afraid to stretch yourself because you don’t know something?

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!