Welcome to the Town Hall Academy TOOL BOX

The next LIVE Academy topic, the live link and ALL Academy Archives.

Day
Hour
Minute
Second

Watch Live Here

THA 229 Career Paths
Add to Calendar
Watch LIVE on Facebook - Friday NOON Eastern

Peer to Peer Education

Best Practices | Trends | Expertise | Insights

A NEW Webinar Broadcast LIVE Friday's Noon Eastern Time

Watch the Academy Webcast Replay or Listen To the Audio Only Podcast. Your Choice. Click on any Town Hall Academy Topic To Get Your Viewing or Listening Options

Helping automotive aftermarket professionals improve their business; one lesson at a time.

Watch a Recent Episode

The Archives:

A Summit for the Forever Aftermarket Student

Flat Rate vs Hourly-Bonus Hybrid Pay Plans [THA 157]

Feb 6, 2020

Localizing National Training [THA 156]

Jan 30, 2020

Are You Selling Tires? [THA 155]

Jan 23, 2020

Cash is King and Important to Your Business [THA 154]

Jan 16, 2020

Pricing Parts Purchased from Dealers [THA 153]

Jan 9, 2020

How To Increase Your Labor Rate Without Losing Car Count [THA 152]

Jan 2, 2020

Dominate Your Market – Own the Two Mile Zone [THA 151]

Dec 25, 2019

THA 150: Three Financial Challenges – Coaches Perspective

Dec 19, 2019

THA 149: Top Financial Challenges to Overcome – Shop Owner Perspective

Dec 12, 2019

THA 148: Generating Repeat Business

Dec 4, 2019

THA 147: Overcoming Debt

Nov 28, 2019

THA 146: The Value of Twenty Groups

Nov 21, 2019

THA 145: The Extreme Value of Shop Tours Part 2

Nov 14, 2019

THA 144: Drug Testing in the New Age of Legalized Cannabis

Nov 7, 2019

THA 143: myASE Renewal APP – There’s an APP for That!

Oct 31, 2019

THA 142: Business Coaches Lab – Building an Enduring Business Culture – Part 2

Oct 24, 2019

THA 141: Selling Your Business – Valuation Strategies

Oct 17, 2019

THA 140: Interview Tactics for a Cultural Fit

Oct 10, 2019

THA 139: Trending – Close the Shop and Take My Entire Team to Training

Oct 3, 2019

THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems

Sep 26, 2019

THA 137: The Language of Welcome

Sep 19, 2019

THA 136: Branch Growth Strategy

Sep 12, 2019

THA 135: Implementing Profit First – Shop Owners Thrilled With Results

Sep 5, 2019

THA 134: Market Changes and What I’m Doing About Them

Aug 29, 2019

THA 133: Why Soft or Life Skills Training Matters for Business Success

Aug 22, 2019

THA 132: Business Coaches Lab: Building an Enduring Business Culture

Aug 14, 2019

THA 131: Preparing Your Shop For the Next Five and Ten Years

Aug 8, 2019

THA 130: Service Advisor Role Play #3

Aug 1, 2019

THA 129: Customer Financing Options

Jul 25, 2019

THA 128: Valuing and Positioning Your Business For Sale

Jul 18, 2019

THA 127: Overcoming Owner Burnout

Jul 11, 2019

THA 126: Firing Customers – When is it Right or Wrong?

Jul 4, 2019

THA 125: Client Loyalty Programs – Do They Work?

Jun 27, 2019

THA 124: So You Need an Accountability Coach?

Jun 20, 2019

THA 123: The Power of the Supplier and Service Professional Relationship.

Jun 13, 2019

THA 122: Talent Management – Developing Your Leadership Team

Jun 6, 2019

THA 121: APPS That Improve Productivity and Make for a More Efficient You

May 30, 2019

THA 120: How Can We Provide Our Technicians a $100K Yearly Pay Package?

May 23, 2019

THA 119: Improving Employee Loyalty

May 16, 2019

THA 118 Recruiting Students to Discover a Career in Automotive

May 9, 2019

THA 117: Creative Brainstorming: How To Build an Idea Factory

May 2, 2019

THA 116: Business Coaches Lab – Improving Shop Efficiency

Apr 25, 2019

THA 115: Who Says You Need an Automotive Background to Run a Successful Shop

Apr 18, 2019

THA 114: Taking Community Involvement to the Next Level – CarFest – Philanthropy on Steroids

Apr 11, 2019

THA 113: Taking Care of Your Most Valuable Asset – YOU!

Apr 4, 2019

THA 112: Aftermarket Training in the Age of Rapid Tech Changes. How To Navigate Your Training Needs.

Mar 27, 2019

THA 111: Building New Customers

Mar 20, 2019

THA 110: Charging What We Are Worth

Mar 13, 2019

THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn.

Mar 6, 2019

THA 108: The Value of a Professional HR Support Company

Feb 27, 2019

THA 107: Discover How To Keep Your Women Customers For Life

Feb 20, 2019

THA 106: Managing a Negative Online Review

Feb 13, 2019

THA 105: Catering to the Millennial Customer

Feb 6, 2019

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

Jan 30, 2019

THA 103: Turn Price Shopping Callers Into Customers.

Jan 23, 2019

THA 102: Second Chance – Working with and Supporting Addiction

Jan 16, 2019

THA 101: Ghosting – Minimizing New Hire No Shows

Jan 9, 2019

THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket

Jan 2, 2019

THA 099: The New Tax Law Impact on the Service Professional

Dec 26, 2018

THA 098: Daytime Training vs Night Time Training – A Discussion of Ideas

Dec 19, 2018

THA 097: Service Professional Loyalty: A Supplier Perspective

Dec 12, 2018

THA 096: Engaging Kids in the Automotive

Dec 5, 2018

THA 095: Taking Good DVI Pictures

Nov 28, 2018

THA 094: ASE – The Industry Credential and YOU!

Nov 21, 2018

THA 093: How Not To Be a Micro Manager

Nov 14, 2018

THA 092: The Extreme Value of Shop Tours

Nov 7, 2018

THA 091: Workshop – Service Adviser Roleplay – Part 2

Oct 31, 2018

THA 090: Business Coaches Lab: Five Dysfunctions of a CEO

Oct 24, 2018

THA 089: Open Four, Five or Six Days a Week. You Decide.

Oct 17, 2018

THA 088: Everything I Did Wrong and What I Learned

Oct 10, 2018

Explore Site

Series Search

Latest Podcast Episodes

Listen to "Remarkable Results" on Spreaker.