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Helping automotive aftermarket professionals improve their business; one lesson at a time.

The Archives:

A Summit for the Forever Aftermarket Student

THA 085: 21 Tips to Gain an Edge over the Competition – Part 3!

Sep 19, 2018

THA 084: Buying Technician Tools: Create Your Program!

Sep 12, 2018

THA 083: What Separates the Outstanding Technicians

Sep 5, 2018

THA 082: Acquisition Strategies

Aug 29, 2018

THA 081: Niche. Should We Find Specialties and Create a New Business Model or Services?

Aug 22, 2018

THA 080: Bring Them Back: How To Revitalize a Lost Customer

Aug 15, 2018

THA 079: What Drives Your Parts Buying Decisions?

Aug 8, 2018

THA 078: Low Hanging Financial Fruit That Will Increase Your Profits

Aug 1, 2018

THA 077: Business Coaches LAB – Standards

Jul 25, 2018

THA 076: Improving Your Soft Skills. How To Lead and Spread a Positive Vibe.

Jul 18, 2018

THA 075: Am I ready For My Second Branch?

Jul 11, 2018

THA 074: Can David Beat Goliath?

Jul 4, 2018

THA 073: Your Turning Point: The PIVOT(s) That Improved Your Business

Jun 27, 2018

THA 072: Technician Training Strategies & Rewards

Jun 20, 2018

THA 071: Underutilized Shop Management Systems (SMS)

Jun 13, 2018

THA 070: Business Coaches LAB – Leadership

Jun 6, 2018

THA 069: Workshop – Service Advisor Roleplay – Part 1

May 30, 2018

THA 068: Why Just In Time Learning is Bad For Your Business

May 23, 2018

THA 067: Your Ideal Customer Part 2 – Training Your Team To Embrace Your Avatar

May 16, 2018

THA 066: Periodic Motor Vehicle Inspections

May 9, 2018

THA 065: Your SMS Data – Who Controls It?

May 2, 2018

THA 064: Workplace Organization the 5S Method

Apr 25, 2018

THA 063: Making Business Partnerships Work

Apr 18, 2018

THA 062: Come Backs – Prevention, Reputation and the Cost

Apr 11, 2018

THA 061: Know Your Daily Sales Break Even Number

Apr 4, 2018

THA 060: How To Get Value From Recorded Service Calls

Mar 28, 2018

THA 059: Critical Daily Actions That Matter

Mar 21, 2018

THA 058: How to Become the Employer of Choice

Mar 14, 2018

THA 057: Your Profit & Loss Statement. Learn it. Love it.

Mar 7, 2018

THA 056: Your Ideal Customer – Defining Your Avatar

Feb 28, 2018

THA 055: The Importance of Back Office Operations – Part 2

Feb 21, 2018

THA 054: Stay Up on Social Media – Facebook Changes and your Marketing Efforts 2018

Feb 14, 2018

THA 053: Improve Communication Between the Service Advisor & Technician

Feb 7, 2018

THA 052: Lessons I Learned When I Sold My Shop

Jan 31, 2018

THA 051: First Moves When Opening a New Shop

Jan 24, 2018

THA 050: Finding The Right Business Coach

Jan 17, 2018

THA 049: How to Sell Diagnostics

Jan 10, 2018

THA 048: Grow Your Fleet Business | AMi Credit

Jan 3, 2018

THA 047: Twenty-One TIPS to Get an Edge on the Competition – Part 2

Dec 27, 2017

THA 046: Revving Up Your Business Culture | AMi Credit

Dec 20, 2017

THA 045: Installing Customers Parts – A Discussion | AMi Credit

Dec 13, 2017

THA 044: The Importance of Back Office Operations – Part 1

Dec 6, 2017

THA 043: Book Club – Favorite Books That Have Made Me A Better Leader/CEO

Nov 29, 2017

THA 042: Impacting a Difference For Those Struggling For Success

Nov 22, 2017

THA 041: The Value of Knowing Your Customers Observable Behavior (DISC) | AMi Credit

Nov 15, 2017

THA 040: The Extreme Value in Doing a SWOT On Your Business

Nov 8, 2017

THA 039: Eight Ways To Recruit and Build Your Team | AMi Credit

Nov 1, 2017

THA 038: Is the Goal to Bring Cars Into the Bay or Clients Into the Business?

Oct 25, 2017

THA 037: Multiple Labor Rates & Matrix Parts Margins in your SMS

Oct 18, 2017

THA 036: Ten Reasons For Buying Technician Tools

Oct 9, 2017

THA 035: Supplier Loyalty- The Service Professional Perspective

Oct 4, 2017

THA 034: Nine Tips For a Better Work Life Balance

Sep 27, 2017

THA 033: The Competition You Don’t See Coming – ASA-CARS @ AAPEX 2017

Sep 20, 2017

THA 032: Aftermarket Brakes For Breasts Program – Can One Repair Shop Make a Difference in the Fight Against Breast Cancer? You Bet!!

Sep 12, 2017

THA 031: Twelve Tips on Holding GREAT Team Meetings

Sep 6, 2017

THA 030: Nine Reasons Why Labor Rates Need To Increase

Aug 30, 2017

THA 029: Are We Too Dependent on Being Independent?

Aug 23, 2017

THA 028: Twenty-One TIPS to Get an Edge on the Competition – Part 1

Aug 16, 2017

THA 022: Hiring for Team Dynamics

Aug 10, 2017

THA 027: Performance Reviews – Best Practices

Aug 9, 2017

THA 021: Getting Things Done: A Discussion on the Challenges of Time Management

Aug 7, 2017

THA 026: Succession Planning – The Next Generation Entrepreneurs

Aug 3, 2017

THA 020: How To Sell 250K Mile Maintenance & Save Your Customers Thousands

Jul 30, 2017

THA 025: Disaster Planning and Preparedness

Jul 26, 2017

THA 019: Where Will We Find Our Future Automotive Instructors?

Jul 24, 2017

THA 024: Quality Controls – Why it Matters for Retention & Reputation

Jul 19, 2017

THA 018: ASA Connected CARS Detroit May 2017

Jul 19, 2017

THA 017: What Happens When The Phone Rings

Jul 16, 2017

THA 023: Social Media – How To Strategies

Jul 12, 2017

THA 016: Lean Processes – Relentlessly Work On Eliminating Waste

Jul 6, 2017

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