Town Hall Academy 1 Trans

Peer to Peer Education

Best Practices | Trends | Expertise | Insights

The Archives:

Creating Consistent Routines that Drive Success [THA 331]

Jun 8, 2023

Making Dispatch Work [THA 330]

Jun 1, 2023

What Does It Take to Become an A-Tech in the Automotive Aftermarket Industry? [THA 329]

May 25, 2023

21 Tips: How to Gain an Edge Part 4 [THA 328]

May 18, 2023

Retention: Keeping Top Employees [THA 327]

May 11, 2023

Building Trust and Rapport: The Art of Being a Service Advisor [THA 326]

May 4, 2023

How EOS (Entrepreneurial Operating System) Changed My Business [THA 325]

Apr 26, 2023

Why Dressing Professionally Matters in the Shop and Beyond [THA 324]

Apr 20, 2023

Alignments Taking Longer: Are We Charging Enough? [THA 323]

Apr 13, 2023

How to Create a Leadership Culture [THA 322]

Apr 6, 2023

Technician Round Table: Mobile Technicians [THA 321]

Mar 30, 2023

Going Electric in California [THA 320]

Mar 23, 2023

Managing Comebacks and Quality Control [THA 319]

Mar 16, 2023

Future Shop: Sooner Than You Think [THA 318]

Mar 9, 2023

Using My Dashboard to Find Trends [THA 317]

Mar 2, 2023

Surviving a Health Scare [THA 316]

Feb 23, 2023

Prepare Your Business for Sale [THA 315]

Feb 16, 2023

Core Values: Know Them, Live Them [THA 314]

Feb 9, 2023

Aftermarket Radio Network 2023 Forecast [THA 313]

Feb 2, 2023

Service Advisor Overload: Part 2 [THA 312]

Jan 26, 2023

Advice For New Shop Owners [THA 311]

Jan 19, 2023

Forget the Past: Focus on the Future [THA 310]

Jan 12, 2023

Strategies to Communicate Pay: The Good, Bad and Ugly [THA 309]

Jan 5, 2023

What Does the Shop of the Future Look Like? [THA 308]

Dec 29, 2022

Learn to Lead: Empower Your People [THA 307]

Dec 22, 2022

Remote Ownership [THA 306]

Dec 15, 2022

Seller Beware [THA 304]

Dec 1, 2022

Alignments! Rates, Numbers and ROI [THA 303]

Nov 24, 2022

We Are Paperless and Loving It! [THA 302]

Nov 17, 2022

Service Advisor Pay Plans [THA 301]

Nov 10, 2022

Dave Ramsey Financial Program [THA 300]

Nov 3, 2022

Differentiate with Video [THA 299]

Oct 27, 2022

Technician Tools and Jocko [THA 298]

Oct 20, 2022

Onboarding New Team Members [THA 297]

Oct 13, 2022

Climbing Out Of Despair [THA 296]

Oct 6, 2022

Preserving Your Reputation [THA 295]

Sep 29, 2022

Right to Repair Update and a Trip to Washington [THA 294]

Sep 22, 2022

What Should We Call DVI’s? [THA 293]

Sep 15, 2022

Why Speak to Fifth Graders? [THA 292]

Sep 8, 2022

Customer Amenities [THA 291]

Sep 1, 2022

Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290]

Aug 25, 2022

Flat Rate VS Salary Debate [THA 289]

Aug 18, 2022

Writing Ads That Attract Rock Stars [THA 288]

Aug 11, 2022

Maintenance Intervals: Industry Standards [THA 287]

Aug 3, 2022

Why Do a Repair Order Audit? [THA 286]

Jul 28, 2022

Identify Your Ideal Customer [THA 285]

Jul 21, 2022

Are You Selling Customer Experience or Price? [THA 284]

Jul 14, 2022

The Extreme Value of a ‘SWOT’ for your Business [THA 283]

Jul 7, 2022

Incentive Pay Ideas for Technicians [THA 282]

Jun 30, 2022

Is Your Bathroom Like the Ritz Carlton? [THA 281]

Jun 23, 2022

ABC Technician: What Does It Mean? [THA 280]

Jun 16, 2022

Technician Mentoring [THA 279]

Jun 9, 2022

Prepare for the Future [THA 277]

May 26, 2022

Build Your Labor Rate From The Ground Up [THA 276]

May 19, 2022

Plan For Slow Times [THA 275]

May 12, 2022

Details Matter [THA 274]

May 5, 2022

20 Group Peer Review [THA 273]

Apr 28, 2022

Ethics 101 [THA 272]

Apr 21, 2022

Do You Need an Estimator? [THA 271]

Apr 14, 2022

Are You Offering ‘Only’ Synthetic Oil Services? [THA 270]

Apr 7, 2022

Paying Attention to Inflation [THA 269]

Mar 31, 2022

Know Your Strengths [THA 268]

Mar 24, 2022

Important Employee Benefits [THA 267]

Mar 17, 2022

Next Best Improvement: Lean [THA 266]

Mar 10, 2022

Coaches Lab: Turn Around a Struggling Shop [THA 265]

Mar 3, 2022

It’s Time to Revamp Our Industry Training [THA 264]

Feb 24, 2022

The Leap From Employment to Ownership [THA 263]

Feb 17, 2022

Financial Help For Your Team [THA 262]

Feb 10, 2022

EV Charging Station: What You Need to Know [THA 261]

Feb 3, 2022

Workplace Motivation [THA 260]

Jan 27, 2022

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