Town Hall Academy 1 Trans

Peer to Peer Education

Best Practices | Trends | Expertise | Insights

The Archives:

Father Daughter Teams [THA 259]

Jan 20, 2022

Preventing Employee Apathy [THA 258]

Jan 13, 2022

Why We Are Better Than The Car Dealerships [THA 257]

Jan 6, 2022

Recovering From a Wrong Service Advisor Hire [THA 256]

Dec 30, 2021

Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

Dec 23, 2021

Are You Getting Value From Your Training Dollars? [THA 254]

Dec 16, 2021

Under 30: Our Future is Bright [THA 253]

Dec 9, 2021

Maybe You Need a Boss [THA 252]

Dec 2, 2021

Growing Sales For A New Location [THA 251]

Nov 25, 2021

Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250]

Nov 18, 2021

Coaching CEO’s to Their Next Level [THA 249]

Nov 11, 2021

Scheduling Work Flow [THA 248]

Nov 4, 2021

Hiring Dealership Technicians [THA 247]

Oct 28, 2021

Anxiety Disorders at Work [THA 246]

Oct 21, 2021

Service Advisor Role Play #6 [THA 245]

Oct 14, 2021

Addition by Subtraction: Letting Someone Go [THA 244]

Oct 7, 2021

The Courage to Make Tough Decisions [THA 243]

Sep 30, 2021

The Power of Transformational Coaching [THA 242]

Sep 23, 2021

Q & A with Chris Chesney [THA 241]

Sep 16, 2021

I Want $1 Million For My Business [THA 240]

Sep 9, 2021

Trends – Aftermarket Round Table [THA 239]

Sep 2, 2021

Addiction: How Can We Help? What Can We Do? [THA 238]

Aug 26, 2021

Supply Chain: Getting Parts to Market Post Pandemic [THA 237]

Aug 19, 2021

Second in Command – A COO/GM Perspective [THA 236]

Aug 12, 2021

Creating a Training Culture [THA 235]

Aug 5, 2021

Service Advisor Must-Have Qualities [THA 234]

Jul 29, 2021

Succession Strategies – A Real World Example [THA 233]

Jul 22, 2021

Electrificaton of our Industry – Service Impact and Trends [THA 232]

Jul 15, 2021

Playing the Long Game [THA 231]

Jul 8, 2021

Second in Command: A CEO Perspective [THA 230]

Jul 1, 2021

Career Paths – Technician to Manager [THA 229]

Jun 24, 2021

Make Price Irrelevant [THA 228]

Jun 17, 2021

Shop New Build with Seth Thorson and Troy Vaninetti [THA 227]

Jun 10, 2021

Our Industry Needs a Change [THA 226]

Jun 3, 2021

Building Customer Trust [THA 225]

May 27, 2021

Comebacks: Prevention, Reputation and Cost [THA 224]

May 20, 2021

My Biggest Mistakes [THA 223]

May 13, 2021

10 Things That Require Zero Talent [THA 222]

May 6, 2021

Are You Fixing Hybrids Cars? [THA 221]

Apr 29, 2021

Specialization with Tom Palermo and John Anello [THA 220]

Apr 22, 2021

Tires as a Profit Center [THA 219]

Apr 15, 2021

Managing Family Business Dynamics [THA 218]

Apr 8, 2021

Auto Repair in the Decade of the Nineties [THA 217]

Apr 1, 2021

Have You Started Your Apprentice Program? [THA 216]

Mar 25, 2021

Rethinking Your ASE Certification [THA 215]

Mar 18, 2021

Preventing Zoom Burnout [THA 214]

Mar 10, 2021

Service Advisor Role Play #5 [THA 213]

Mar 4, 2021

Charging What We are Worth [THA 212]

Feb 25, 2021

Retirement Plans and Profit Sharing Insights [THA 211]

Feb 18, 2021

Where the Money Goes – The $100 Lesson [THA 210]

Feb 11, 2021

Building Deep Ties to the Community [THA 209]

Feb 4, 2021

Stop Selling From Your Wallet [THA 208]

Jan 28, 2021

Pre Scheduling Appointments – The Time Has Come [THA 207]

Jan 21, 2021

Proof of Concept [THA 206]

Jan 14, 2021

Requirement for Growing a Branch Store [THA 205]

Jan 7, 2021

What Will 2021 Be Like? [THA 204]

Dec 31, 2020

How My Business Changed as a Result of Covid-19 – A Look Back [THA 203]

Dec 24, 2020

Why Fix a Negative Attitude in your Shop [THA 202]

Dec 17, 2020

Creating the Right Environment for Shop Efficiency [THA 201]

Dec 10, 2020

A Blessing in Disguise From My Biggest Mistake [THA 200]

Dec 3, 2020

Buying & Selling: A Tale of Two Deals [THA 199]

Nov 26, 2020

Four Corner – Four Wall Shop Inspection [THA 198]

Nov 19, 2020

Electric Vehicles – The Future Unfolds [THA 197]

Nov 12, 2020

Cares Act & Payroll Protection Program Update with Hunt Demarest, CPA[THA 196]

Nov 5, 2020

Coaches Lab: Why Employees Leave [THA 195]

Oct 29, 2020

Auto Repair in the Decade of the Eighties [THA 194]

Oct 22, 2020

Apprentice Stories [THA 193]

Oct 15, 2020

Improving Work Flow [THA 192]

Oct 8, 2020

Incentive Plans [THA 191]

Oct 1, 2020

Succession Planning: With an Internal Candidate [THA 190]

Sep 24, 2020

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