Peer to Peer Education Best Practices | Trends | Expertise | Insights The Archives: Father Daughter Teams [THA 259] Jan 20, 2022 Preventing Employee Apathy [THA 258] Jan 13, 2022 Why We Are Better Than The Car Dealerships [THA 257] Jan 6, 2022 Recovering From a Wrong Service Advisor Hire [THA 256] Dec 30, 2021 Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255] Dec 23, 2021 Are You Getting Value From Your Training Dollars? [THA 254] Dec 16, 2021 Under 30: Our Future is Bright [THA 253] Dec 9, 2021 Maybe You Need a Boss [THA 252] Dec 2, 2021 Growing Sales For A New Location [THA 251] Nov 25, 2021 Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250] Nov 18, 2021 Coaching CEO’s to Their Next Level [THA 249] Nov 11, 2021 Scheduling Work Flow [THA 248] Nov 4, 2021 Hiring Dealership Technicians [THA 247] Oct 28, 2021 Anxiety Disorders at Work [THA 246] Oct 21, 2021 Service Advisor Role Play #6 [THA 245] Oct 14, 2021 Addition by Subtraction: Letting Someone Go [THA 244] Oct 7, 2021 The Courage to Make Tough Decisions [THA 243] Sep 30, 2021 The Power of Transformational Coaching [THA 242] Sep 23, 2021 Q & A with Chris Chesney [THA 241] Sep 16, 2021 I Want $1 Million For My Business [THA 240] Sep 9, 2021 Trends – Aftermarket Round Table [THA 239] Sep 2, 2021 Addiction: How Can We Help? What Can We Do? [THA 238] Aug 26, 2021 Supply Chain: Getting Parts to Market Post Pandemic [THA 237] Aug 19, 2021 Second in Command – A COO/GM Perspective [THA 236] Aug 12, 2021 Creating a Training Culture [THA 235] Aug 5, 2021 Service Advisor Must-Have Qualities [THA 234] Jul 29, 2021 Succession Strategies – A Real World Example [THA 233] Jul 22, 2021 Electrificaton of our Industry – Service Impact and Trends [THA 232] Jul 15, 2021 Playing the Long Game [THA 231] Jul 8, 2021 Second in Command: A CEO Perspective [THA 230] Jul 1, 2021 Career Paths – Technician to Manager [THA 229] Jun 24, 2021 Make Price Irrelevant [THA 228] Jun 17, 2021 Shop New Build with Seth Thorson and Troy Vaninetti [THA 227] Jun 10, 2021 Our Industry Needs a Change [THA 226] Jun 3, 2021 Building Customer Trust [THA 225] May 27, 2021 Comebacks: Prevention, Reputation and Cost [THA 224] May 20, 2021 My Biggest Mistakes [THA 223] May 13, 2021 10 Things That Require Zero Talent [THA 222] May 6, 2021 Are You Fixing Hybrids Cars? [THA 221] Apr 29, 2021 Specialization with Tom Palermo and John Anello [THA 220] Apr 22, 2021 Tires as a Profit Center [THA 219] Apr 15, 2021 Managing Family Business Dynamics [THA 218] Apr 8, 2021 Auto Repair in the Decade of the Nineties [THA 217] Apr 1, 2021 Have You Started Your Apprentice Program? [THA 216] Mar 25, 2021 Rethinking Your ASE Certification [THA 215] Mar 18, 2021 Preventing Zoom Burnout [THA 214] Mar 10, 2021 Service Advisor Role Play #5 [THA 213] Mar 4, 2021 Charging What We are Worth [THA 212] Feb 25, 2021 Retirement Plans and Profit Sharing Insights [THA 211] Feb 18, 2021 Where the Money Goes – The $100 Lesson [THA 210] Feb 11, 2021 Building Deep Ties to the Community [THA 209] Feb 4, 2021 Stop Selling From Your Wallet [THA 208] Jan 28, 2021 Pre Scheduling Appointments – The Time Has Come [THA 207] Jan 21, 2021 Proof of Concept [THA 206] Jan 14, 2021 Requirement for Growing a Branch Store [THA 205] Jan 7, 2021 What Will 2021 Be Like? [THA 204] Dec 31, 2020 How My Business Changed as a Result of Covid-19 – A Look Back [THA 203] Dec 24, 2020 Why Fix a Negative Attitude in your Shop [THA 202] Dec 17, 2020 Creating the Right Environment for Shop Efficiency [THA 201] Dec 10, 2020 A Blessing in Disguise From My Biggest Mistake [THA 200] Dec 3, 2020 Buying & Selling: A Tale of Two Deals [THA 199] Nov 26, 2020 Four Corner – Four Wall Shop Inspection [THA 198] Nov 19, 2020 Electric Vehicles – The Future Unfolds [THA 197] Nov 12, 2020 Cares Act & Payroll Protection Program Update with Hunt Demarest, CPA[THA 196] Nov 5, 2020 Coaches Lab: Why Employees Leave [THA 195] Oct 29, 2020 Auto Repair in the Decade of the Eighties [THA 194] Oct 22, 2020 Apprentice Stories [THA 193] Oct 15, 2020 Improving Work Flow [THA 192] Oct 8, 2020 Incentive Plans [THA 191] Oct 1, 2020 Succession Planning: With an Internal Candidate [THA 190] Sep 24, 2020 « Previous 1 2 3 4 5 6 Next » Explore Site Series SearchSeries Search Select Category Customer Leadership Marketing Sales Latest Podcast Episodes Listen to "Remarkable Results" on Spreaker.