Share this... Next Broadcast - Friday at 2 PM Eastern Watch LIVE on Facebook Watch All Town Hall's on YouTube Peer to Peer Education Best Practices | Trends | Expertise | Insights The Archives: Hiring Gen Z Mechanics [THA 347] Sep 28, 2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] Sep 21, 2023 Elevating Professionalism Through Language and Terminology [THA 345] Sep 14, 2023 S.O.B: Son of Boss [THA 344] Sep 7, 2023 Listening to Service Advisor Phone Calls [THA 343] Aug 31, 2023 Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342] Aug 24, 2023 Redefining Business Bravery: Stories of Courage [THA 341] Aug 17, 2023 How Do You Define Professionalism? [THA 340] Aug 10, 2023 Are You Really Overbooked? [THA 339] Aug 3, 2023 Breaking the Mold: How a Staffing Agency Can Help You Build a Winning Team [THA 338] Jul 27, 2023 Marketing Power Panel: Grow Your Revenue by $1 Million [THA 337] Jul 20, 2023 Counterfeit Parts [THA 336] Jul 13, 2023 Advantages and Challenges of Artificial Intelligence in the Automotive Industry [THA 335] Jul 6, 2023 One Location $2.5M: How We Do It [THA 334] Jun 29, 2023 Keeping Up with Technology [THA 333] Jun 22, 2023 Using Slack as a Communication Tool [THA 332] Jun 15, 2023 Creating Consistent Routines that Drive Success [THA 331] Jun 8, 2023 Making Dispatch Work [THA 330] Jun 1, 2023 What Does It Take to Become an A-Tech in the Automotive Aftermarket Industry? [THA 329] May 25, 2023 21 Tips: How to Gain an Edge Part 4 [THA 328] May 18, 2023 Retention: Keeping Top Employees [THA 327] May 11, 2023 Building Trust and Rapport: The Art of Being a Service Advisor [THA 326] May 4, 2023 How EOS (Entrepreneurial Operating System) Changed My Business [THA 325] Apr 26, 2023 Why Dressing Professionally Matters in the Shop and Beyond [THA 324] Apr 20, 2023 Alignments Taking Longer: Are We Charging Enough? [THA 323] Apr 13, 2023 How to Create a Leadership Culture [THA 322] Apr 6, 2023 Technician Round Table: Mobile Technicians [THA 321] Mar 30, 2023 Going Electric in California [THA 320] Mar 23, 2023 Managing Comebacks and Quality Control [THA 319] Mar 16, 2023 Future Shop: Sooner Than You Think [THA 318] Mar 9, 2023 Using My Dashboard to Find Trends [THA 317] Mar 2, 2023 Surviving a Health Scare [THA 316] Feb 23, 2023 Prepare Your Business for Sale [THA 315] Feb 16, 2023 Core Values: Know Them, Live Them [THA 314] Feb 9, 2023 Aftermarket Radio Network 2023 Forecast [THA 313] Feb 2, 2023 Service Advisor Overload: Part 2 [THA 312] Jan 26, 2023 Advice For New Shop Owners [THA 311] Jan 19, 2023 Forget the Past: Focus on the Future [THA 310] Jan 12, 2023 Strategies to Communicate Pay: The Good, Bad and Ugly [THA 309] Jan 5, 2023 What Does the Shop of the Future Look Like? [THA 308] Dec 29, 2022 Learn to Lead: Empower Your People [THA 307] Dec 22, 2022 Remote Ownership [THA 306] Dec 15, 2022 Seller Beware [THA 304] Dec 1, 2022 Alignments! Rates, Numbers and ROI [THA 303] Nov 24, 2022 We Are Paperless and Loving It! [THA 302] Nov 17, 2022 Service Advisor Pay Plans [THA 301] Nov 10, 2022 Dave Ramsey Financial Program [THA 300] Nov 3, 2022 Differentiate with Video [THA 299] Oct 27, 2022 Technician Tools and Jocko [THA 298] Oct 20, 2022 Onboarding New Team Members [THA 297] Oct 13, 2022 Climbing Out Of Despair [THA 296] Oct 6, 2022 Preserving Your Reputation [THA 295] Sep 29, 2022 Right to Repair Update and a Trip to Washington [THA 294] Sep 22, 2022 What Should We Call DVI’s? [THA 293] Sep 15, 2022 Why Speak to Fifth Graders? [THA 292] Sep 8, 2022 Customer Amenities [THA 291] Sep 1, 2022 Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290] Aug 25, 2022 Flat Rate VS Salary Debate [THA 289] Aug 18, 2022 Writing Ads That Attract Rock Stars [THA 288] Aug 11, 2022 Maintenance Intervals: Industry Standards [THA 287] Aug 3, 2022 Why Do a Repair Order Audit? [THA 286] Jul 28, 2022 Identify Your Ideal Customer [THA 285] Jul 21, 2022 Are You Selling Customer Experience or Price? [THA 284] Jul 14, 2022 The Extreme Value of a ‘SWOT’ for your Business [THA 283] Jul 7, 2022 Incentive Pay Ideas for Technicians [THA 282] Jun 30, 2022 Is Your Bathroom Like the Ritz Carlton? [THA 281] Jun 23, 2022 ABC Technician: What Does It Mean? [THA 280] Jun 16, 2022 Technician Mentoring [THA 279] Jun 9, 2022 Prepare for the Future [THA 277] May 26, 2022 Build Your Labor Rate From The Ground Up [THA 276] May 19, 2022 1 2 3 … 5 Next » Explore Site Series SearchSeries Search Select Category Customer Leadership Marketing Sales Latest Podcast Episodes Listen to "Remarkable Results" on Spreaker. Share this...
