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Why Are We Missing So Much?
Share this…In today’s fast-paced world, time is a luxury only a few can afford to waste. We risk missing valuable information and insights with the…
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The Rise of the Mechanical and Technology Specialists
Share this… The Rise The Declaration is out. We are embarking on…
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Down Time – What To Do With It!
Share this… For many of us, there is some extra time in our schedule. Imagine the times we used…
Binge Worthy Listening Part 1
Share this… We may have some downtime on our hands as we deal with COVID-19 It is time to…
Secret Sauce. Really?
Secret Sauce. Really? Keeping secrets thinking that someone will duplicate what and how you do things is furthest from reality
Eleven Tips for Creating ‘Extreme Employee Loyalty’
Share this… It is not important that you love to come to work and enjoy what you do? With…
The Power of Your Story is Effective Marketing
Share this… I picked up a book recently and could not put it down. I mean it. It grabbed…
Do You Know the Enemy of Leadership?
Share this… I recall a few leadership lessons I learned in my life that continue to haunt me. I…
Technician Training Strategies and Rewards
Share this… Training is a top-five strategy in the automotive service business. Shop owner CEO’s must focus on culture,…
Succession – Planning One of Your Biggest Decisions
Share this… Ready to Sell Or Succeed Your Business? Is Your Business Attractive to a Potential Buyer? Do You…
The Extreme Value of Shop Tours
Share this… I will never forget putting a call out to shop owners who wanted to tour of Frank…
Ready for your next shop?
Share this… I am one of the luckiest people in the industry, I get a chance to pull together…
Seeding Our Future Technicians is Your Responsibility.
Share this… I keep hearing about that greatest challenge in the aftermarket, a technician shortage. Recently instead of listening…
Concierge Service
Share this… I have completed over 400 interviews with aftermarket professionals and there have been a few common threads…