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Experience and Intuition will Nail the Floor Squeak in Your Bay
Share this…You’ve heard the story of the ‘carpenter’ hired to fix a floor squeak. He walks over the floor, hears the squeak, and puts down…
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The Myth of Common Sense
“Where is the common sense today?” I’m saying that way to much. The concept of common sense implies that everyone should inherently understand specific ideas or action
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It’s time to do a SWOT
Share this… This could be the best team exercise you’ve ever done; that is, unless you’ve done some team…
I Just Want a Simple Cup of Black Coffee!
Share this… How impatient are you? When you are in a coffee shop looking for a cup of black…
What does it take to find a great work/life balance?
Share this… That time of the year is upon us when we reflect on the current year regarding family,…
Do You Need a Quick New Idea That Will Give You a Competitive Edge?
Share this… When your business is running at top performance, you look back and realize all the hard work…
Where Should You Invest Your Marketing Dollars?
Share this… Where Should You Invest Your Marketing Dollars? Marketing for customer retention and recruitment can be a daunting…
Simple Solution to Minimize Cooling System Comebacks
Share this… Simple Solution to Minimize Cooling System Comebacks Bobby Bassett, the Manager of Training North America for Gates…
What about that old journal?
Share this… A great discovery in Oklahoma City when chalkboard drawings from 1917 were found at a high school.…
Gold Mine
Share this… There has been a lot of pictures of cabin air filters on social media lately and many…
Retention: Six To-Do’s for Customer Retention
Share this… Just as much effort is needed into finding new customers as it is to keeping your current…
Do you suffer from Situational Awareness?
Share this… Did you hear the news? American distance runner Molly Huddle lost the bronze medal in the world…
Nine differentiators to make your customers say WOWW!
Share this… Southwest is different and continues to be. What other airline has copied or mimicked what they do that makes…
Six Month Evaluation!
Share this… What have I learned, so far, this year … or my half year checkup. You can do something you…