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Experience and Intuition will Nail the Floor Squeak in Your Bay

By Carm Capriotto, AAP | Sep 18, 2023

Share this…You’ve heard the story of the ‘carpenter’ hired to fix a floor squeak. He walks over the floor, hears the squeak, and puts down…

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The Myth of Common Sense

By Carm Capriotto, AAP | Sep 11, 2023

“Where is the common sense today?” I’m saying that way to much. The concept of common sense implies that everyone should inherently understand specific ideas or action

Back to School

By Carm Capriotto, AAP | Sep 4, 2023

Share this… A favorite movie of mine, a comedy, is Back To…

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It’s time to do a SWOT

By Carm Capriotto, AAP | 04/25/2018

Share this… This could be the best team exercise you’ve ever done; that is, unless you’ve done some team…

I Just Want a Simple Cup of Black Coffee!

By Carm Capriotto, AAP | 11/25/2017

Share this… How impatient are you? When you are in a coffee shop looking for a cup of black…

What does it take to find a great work/life balance?

By Carm Capriotto, AAP | 11/22/2017

Share this… That time of the year is upon us when we reflect on the current year regarding family,…

Do You Need a Quick New Idea That Will Give You a Competitive Edge?

By Carm Capriotto, AAP | 10/12/2017

Share this… When your business is running at top performance, you look back and realize all the hard work…

Where Should You Invest Your Marketing Dollars?

By Carm Capriotto, AAP | 08/15/2017

Share this… Where Should You Invest Your Marketing Dollars? Marketing for customer retention and recruitment can be a daunting…

Simple Solution to Minimize Cooling System Comebacks

By Carm Capriotto, AAP | 05/23/2017

Share this… Simple Solution to Minimize Cooling System Comebacks Bobby Bassett, the Manager of Training North America for Gates…

What about that old journal?

By Carm Capriotto, AAP | 11/18/2015

Share this… A great discovery in Oklahoma City when chalkboard drawings from 1917 were found at a high school.…

Gold Mine

By Carm Capriotto, AAP | 09/29/2015

Share this… There has been a lot of pictures of cabin air filters on social media lately and many…

Retention: Six To-Do’s for Customer Retention

By Carm Capriotto, AAP | 09/13/2015

Share this… Just as much effort is needed into finding new customers as it is to keeping your current…

Do you suffer from Situational Awareness?

By Carm Capriotto, AAP | 08/30/2015

Share this… Did you hear the news? American distance runner Molly Huddle lost the bronze medal in the world…


Nine differentiators to make your customers say WOWW!

By Carm Capriotto, AAP | 08/25/2015

Share this… Southwest is different and continues to be. What other airline has copied or mimicked what they do that makes…


Six Month Evaluation!

By Carm Capriotto, AAP | 08/11/2015

Share this… What have I learned, so far, this year … or my half year checkup. You can do something you…