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Making Music
Share this…I’m fascinated to watch documentaries on, ‘The Making of an Album’. I’ve seen some on Pink Floyd and Queen, just to name two. Sometimes,…
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How Can You Help the Next Generation of Shop Owners
Share this… If you had known then what you know now, would you have opened your own shop? Every…
Are You Meeting Your Customer Expectations?
Share this… Customers want a great experience. They have preconceived expectations on how their experience with you is going…
Is it Just Me or Do You Feel the Forces of Change?
Share this… Are change forces blowing harder and faster than we realize? And are we creating them? A restaurant…
How Good Are Your Customer Basics?
Share this… Flour, water, salt, and yeast makes bread. Just about every recipe has these ingredients. That’s pretty basic…
A Rolling Billboard Got Me Thinking
Share this… Traveling on the New York State Thruway I came upon a semi with a massive ad, on…
Ingenious. Clean – Part of the New Normal
Share this… Visiting a Tim Hortons Coffee shop I experienced what is the new normal as it comes to…
Mastering
Share this… Mastering I recently saw a Lexus commercial that was themed ‘Mastering’. If you are like me and…
No One Gets There Alone
Share this… I did it my way. Remember the song? If I would ask any successful business person if…
Down Time – What To Do With It!
Share this… For many of us, there is some extra time in our schedule. Imagine the times we used…
Binge Worthy Listening Part 1
Share this… We may have some downtime on our hands as we deal with COVID-19 It is time to…
Secret Sauce. Really?
Secret Sauce. Really? Keeping secrets thinking that someone will duplicate what and how you do things is furthest from reality
Eleven Tips for Creating ‘Extreme Employee Loyalty’
Share this… It is not important that you love to come to work and enjoy what you do? With…