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Reasoned Debate – How We All Do Things Is Slightly Different

By Carm Capriotto, AAP | Jun 10, 2024

Share this…Your approach to things may differ from how others do it, but that doesn’t mean it’s wrong. You may need to have a reasoned…

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We Hear Stuff!

By Carm Capriotto, AAP | May 13, 2024

Share this… What do we do with the ‘stuff’ we hear? Are…

We May Have To Get Messed Up Before We Can Step Up

By Carm Capriotto, AAP | Apr 29, 2024

Share this… It’s often said that we must hit rock bottom before…

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Gold Mine

By Carm Capriotto, AAP | 09/29/2015

Share this… There has been a lot of pictures of cabin air filters on social media lately and many…

Retention: Six To-Do’s for Customer Retention

By Carm Capriotto, AAP | 09/13/2015

Share this… Just as much effort is needed into finding new customers as it is to keeping your current…

Do you suffer from Situational Awareness?

By Carm Capriotto, AAP | 08/30/2015

Share this… Did you hear the news? American distance runner Molly Huddle lost the bronze medal in the world…


Nine differentiators to make your customers say WOWW!

By Carm Capriotto, AAP | 08/25/2015

Share this… Southwest is different and continues to be. What other airline has copied or mimicked what they do that makes…


Six Month Evaluation!

By Carm Capriotto, AAP | 08/11/2015

Share this… What have I learned, so far, this year … or my half year checkup. You can do something you…

Five Reasons to Love Podcasts

By Carm Capriotto, AAP | 08/05/2015

Share this… Podcasting is on fire. Guess who just started a podcast? Jack Welch, former chairman of GE has…

Explaining Social Media to your Chamber of Commerce

By Carm Capriotto, AAP | 07/21/2015

Share this… You got a phone call from the local chamber because you are a very active member of…

Hungry? Where’s the Food Truck?

By Carm Capriotto, AAP | 07/06/2015

Share this… The quickest way to a man’s heart is through his stomach (That also applies to women). Growing…

Darwin Martin

How Frank Lloyd Wright got me going for Broke!

By Carm Capriotto, AAP | 06/27/2015

Share this… It was a rainy weekend with close friends visiting from Florida. This summer has been very rainy…

Eleven Rules for Life!

By Carm Capriotto, AAP | 06/17/2015

Share this… It’s great to find a top ten or eleven list of great common sense rules that, for…

Top 10 List!

By Carm Capriotto, AAP | 06/10/2015

Share this…   Do you have a list of your top customers? I’m sure you do. However it may…

Woody Allen was right: ‘80% of life is showing up’!

By Carm Capriotto, AAP | 06/02/2015

Share this…   This quote is taken from a book a book by George Lois called Damn Good Advice.…