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Repair Order Audit
Share this…I listened to Hunt Demarest’s episode on Shady Service Advisor, where he discussed how things could go wrong managing money, margin and sales. You…
Read MoreTop of Your Listen List
Share this… Every shop owner in North America has the privilege of…
One Choice: Fix the Business or You First!
Share this… The strongest recurring theme when I talk to top shop…
Training as a Required Pillar
Share this… So many discussions lately, both on and off the podcast…
Articles / Blog Posts
We Fix Cars and Trucks … All Makes and Models. Is This a Strategy for the Future?
Share this… Are you a Euro Specialist? Are you known for high-level diagnostics? Have you ever considered mobile diagnostics?…
Five Excuses Not to Hire a Business Coach
Share this… Excuses abound for not hiring a business coach. It is usually all about the owner who keeps…
Preventing Apathy in Your Business
Share this… Apathy is a common problem in businesses because it leads to low productivity and low customer satisfaction.…
Seven Strategies to Retain Great Employees
Share this… Employee retention is challenging for many organizations. Organizations want to keep the best employees, but it can…
Are You Sharing Your Financial Statements?
Share this… A business is often more successful when owners are open and honest about their finances. Many of…
6 Excuses Why Shops Have Not Embraced an Apprentice Program
Share this… Agree or not with these reasons why only a small percentage of shops have not implemented an…
VP of Fun
Share this… Building a strong belonging culture in any business requires a sense of purpose that all believe in.…
Does Your Customer Know That You Know How to Fix Cars?
Share this… Does your customer know that you ‘Know How’ to fix their car? Do they really know? Do…
I Got an Ear Full
Share this… If you follow the podcast, on a recent Town Hall Academy on the Supply Chain from a…
Great Place to Work
Share this… Do you have a great place to work? Do your people believe you have a great place…
Everyone’s Recruiting. Everyone.
Share this… What to pay. How to recruit. I was filling up the car with petro. Hanging from the…
AAPEX Awards
Share this… Each year AAPEX, rightfully so, honors many in the distribution and supplier segment of our industry. Two…