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Are You Stuck in a Business Strategy?
Share this…“We fix cars and trucks … all makes and models” is a strategy. Are you a Euro Specialist? Are you known for high-level diagnostics?…
Read MoreThe Napkin
Share this… I admired a man who made deals on a napkin.…
A New Idea into Reality in 2023
Here is an idea that has come to reality that will contribute to you and your teams’ success.
Are you the Reason Training is Dormant at your Shop?
My Techs Won’t Go To Training. Why technician training is critical to a profitable auto service business.
Articles / Blog Posts
Top of Your Listen List
Share this… Every shop owner in North America has the privilege of not letting their education get in the…
One Choice: Fix the Business or You First!
Share this… The strongest recurring theme when I talk to top shop operators is that every business needs a…
Training as a Required Pillar
Share this… So many discussions lately, both on and off the podcast microphone, have prompted me to drive a…
Paycheck to Paycheck
Share this… We are all feeling the pinch of inflation. In the last gas crunch, there were many on…
Motorist Assurance Program: A Listening Challenge
Share this… A Listening Challenge A challenge: After you listen to the entire episode, please let me know why…
From Employment to Ownership
Share this… Many shop owners would like to find a path to retirement, and they are sitting on the…
The Undeniable Power of Processes
Share this… Call it procedures, operations, methods, actions, approaches or techniques … great processes win wars. Great processes are…
One Choice: Fix the Business or You First!
Share this… The strongest recurring theme when I talk to top shop operators is that every business needs a…
Five Must Dos to Make Your Ethics Rule
Share this… The word ‘ethics’ is derived from the Greek word ethos, which means ‘custom’ or ‘habit’. It is…
Know Your Strengths
Share this… Recently we released a Town Hall Webinar on Knowing Your Strengths. My panel really helped set up…
Get Your Shop Lean – Implementing Six Sigma
Share this… I believe that taking a deep dive into your procedures will become an important strategy to growing…
We Fix Cars and Trucks … All Makes and Models. Is This a Strategy for the Future?
Share this… Are you a Euro Specialist? Are you known for high-level diagnostics? Have you ever considered mobile diagnostics?…