Latest Blog

Recent Blogs

Are You Stuck in a Business Strategy?

By Carm Capriotto, AAP | Jan 23, 2023

Share this…“We fix cars and trucks … all makes and models” is a strategy. Are you a Euro Specialist?  Are you known for high-level diagnostics?…

Read More

The Napkin

By Carm Capriotto, AAP | Jan 16, 2023

Share this… I admired a man who made deals on a napkin.…

 A New Idea into Reality in 2023

By Carm Capriotto, AAP | Jan 8, 2023

Here is an idea that has come to reality that will contribute to you and your teams’ success.

Are you the Reason Training is Dormant at your Shop?

By Carm Capriotto, AAP | Jan 2, 2023

My Techs Won’t Go To Training. Why technician training is critical to a profitable auto service business.

Articles / Blog Posts

Five Excuses Not to Hire a Business Coach

By Carm Capriotto, AAP | 02/17/2022

Share this… Excuses abound for not hiring a business coach. It is usually all about the owner who keeps…

Preventing Apathy in Your Business

By Carm Capriotto, AAP | 01/19/2022

Share this… Apathy is a common problem in businesses because it leads to low productivity and low customer satisfaction.…

Seven Strategies to Retain Great Employees

By Carm Capriotto, AAP | 01/16/2022

Share this… Employee retention is challenging for many organizations. Organizations want to keep the best employees, but it can…

Are You Sharing Your Financial Statements?

By Carm Capriotto, AAP | 01/05/2022

Share this… A business is often more successful when owners are open and honest about their finances. Many of…

6 Excuses Why Shops Have Not Embraced an Apprentice Program

By Carm Capriotto, AAP | 12/28/2021

Share this… Agree or not with these reasons why only a small percentage of shops have not implemented an…

VP of Fun

By Carm Capriotto, AAP | 12/23/2021

Share this… Building a strong belonging culture in any business requires a sense of purpose that all believe in.…

Does Your Customer Know That You Know How to Fix Cars?

By Carm Capriotto, AAP | 12/07/2021

Share this… Does your customer know that you ‘Know How’ to fix their car? Do they really know? Do…

I Got an Ear Full

By Carm Capriotto, AAP | 10/06/2021

Share this… If you follow the podcast, on a recent Town Hall Academy on the Supply Chain from a…

Great Place to Work

By Carm Capriotto, AAP | 09/22/2021

Share this… Do you have a great place to work? Do your people believe you have a great place…

Everyone’s Recruiting. Everyone.

By Carm Capriotto, AAP | 09/01/2021

Share this… What to pay. How to recruit. I was filling up the car with petro. Hanging from the…

AAPEX Awards

By Carm Capriotto, AAP | 08/25/2021

Share this… Each year AAPEX, rightfully so, honors many in the distribution and supplier segment of our industry. Two…

Summer Car Shows – Good for the Soul

By Carm Capriotto, AAP | 08/16/2021

Share this… Two car shows this week. It’s summer, and the classic cars are eye candy.  I’m on the…