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The Rise of the Mechanical and Technology Specialists
Share this…The Rise The Declaration is out. We are embarking on a monumental change in our Job Titles in the Auto Service Repair Aftermarket. Are…
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Does Luck play a role in our success?
Share this… Balancing the roles of hard work and luck in achieving…
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Everyone’s Recruiting. Everyone.
Share this… What to pay. How to recruit. I was filling up the car with petro. Hanging from the…
AAPEX Awards
Share this… Each year AAPEX, rightfully so, honors many in the distribution and supplier segment of our industry. Two…
Summer Car Shows – Good for the Soul
Share this… Two car shows this week. It’s summer, and the classic cars are eye candy. I’m on the…
Perfect Timing
Share this… August is a great month to start setting your sights on Fall. Conferences, marketing, training, strategies for…
Call Us – It’s OK
Share this… Reaching the pinnacle in customer relationships is when they drop their keys and say I’ll be back…
I Need Your Help, Again!
Share this… A few years ago when AAPEX announced Repair Shop HQ as a stand-alone entity at AAPEX, I…
We Should be Rivaled
Share this… We have amazingly smart people in our industry. If anyone would ever say that the independent automotive…
Ask Your Customers
Share this… Ever ask your customer why they come to your shop? Why they are loyal to your shop?…
A Dream Has No Limits
Share this… I heard a quote from Barry Gordy, the founder of Motown Records. “A Dream Has No Limits.”…
Dinner Talk – Everyone’s An Expert
Share this… When I go to dinner with friends, I enjoy listening, just like I do on my podcasts.…
Imagine
Share this… Imagine infecting today’s youth with a love of automobiles? Years ago so many of us learned to…
You Can Help – Will You?
Share this… When I need to get up on my soapbox, I will. Here goes. You’ve gotten to know…