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Repair Order Audit

By Carm Capriotto, AAP | Sep 12, 2022

Share this…I listened to Hunt Demarest’s episode on Shady Service Advisor, where he discussed how things could go wrong managing money, margin and sales. You…

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Top of Your Listen List

By Carm Capriotto, AAP | Aug 27, 2022

Share this… Every shop owner in North America has the privilege of…

One Choice: Fix the Business or You First!

By Carm Capriotto, AAP | Aug 9, 2022

Share this… The strongest recurring theme when I talk to top shop…

Training as a Required Pillar

By Carm Capriotto, AAP | Jul 27, 2022

Share this… So many discussions lately, both on and off the podcast…

Articles / Blog Posts

Explaining Social Media to your Chamber of Commerce

By Carm Capriotto, AAP | 07/21/2015

Share this… You got a phone call from the local chamber because you are a very active member of…

Hungry? Where’s the Food Truck?

By Carm Capriotto, AAP | 07/06/2015

Share this… The quickest way to a man’s heart is through his stomach (That also applies to women). Growing…

Darwin Martin

How Frank Lloyd Wright got me going for Broke!

By Carm Capriotto, AAP | 06/27/2015

Share this… It was a rainy weekend with close friends visiting from Florida. This summer has been very rainy…

Eleven Rules for Life!

By Carm Capriotto, AAP | 06/17/2015

Share this… It’s great to find a top ten or eleven list of great common sense rules that, for…

Top 10 List!

By Carm Capriotto, AAP | 06/10/2015

Share this…   Do you have a list of your top customers? I’m sure you do. However it may…

Woody Allen was right: ‘80% of life is showing up’!

By Carm Capriotto, AAP | 06/02/2015

Share this…   This quote is taken from a book a book by George Lois called Damn Good Advice.…

Don’t Chase The Pain

By Carm Capriotto, AAP | 05/21/2015

Share this… I had some bad pulled muscles in my neck so I decided to get a massage. I…

How Would I Beat Us!

By Carm Capriotto, AAP | 04/28/2015

Share this… How would I beat us? What a novel approach to making sure you are firing on all…

Let passion drive your success.

By Carm Capriotto, AAP | 04/24/2015

Share this… ‘Stop chasing the money and start chasing the passion’, Tony Hsieh.  Entrepreneur Tony Hsieh must know what…

Perfect Customer. Shaping YOUR Avatar.

By Carm Capriotto, AAP | 04/10/2015

Share this… Have you spent time developing who your target customer is? Do you really know when that ‘perfect…


Starbucks: A Lesson In Value

By Carm Capriotto, AAP | 03/08/2015

Share this… David Fishof’s book ‘Rock Your Business’ was a great read. If you wanted to know about Rock…