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Making Music
Share this…I’m fascinated to watch documentaries on, ‘The Making of an Album’. I’ve seen some on Pink Floyd and Queen, just to name two. Sometimes,…
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Perfect Timing
Share this… August is a great month to start setting your sights on Fall. Conferences, marketing, training, strategies for…
Call Us – It’s OK
Share this… Reaching the pinnacle in customer relationships is when they drop their keys and say I’ll be back…
I Need Your Help, Again!
Share this… A few years ago when AAPEX announced Repair Shop HQ as a stand-alone entity at AAPEX, I…
We Should be Rivaled
Share this… We have amazingly smart people in our industry. If anyone would ever say that the independent automotive…
Ask Your Customers
Share this… Ever ask your customer why they come to your shop? Why they are loyal to your shop?…
A Dream Has No Limits
Share this… I heard a quote from Barry Gordy, the founder of Motown Records. “A Dream Has No Limits.”…
Dinner Talk – Everyone’s An Expert
Share this… When I go to dinner with friends, I enjoy listening, just like I do on my podcasts.…
Imagine
Share this… Imagine infecting today’s youth with a love of automobiles? Years ago so many of us learned to…
You Can Help – Will You?
Share this… When I need to get up on my soapbox, I will. Here goes. You’ve gotten to know…
Developing Talent
Share this… I had the privilege to hear from a friend this past week on his commitment to developing…
Tires Go Round and in the Bank
Share this… When I host and produce the weekly single subject Town Hall Academy, it gives me great reward…
Why Are You Loyal?
Share this… We needed a few groceries so we decided to pull into one of these megastores in the…