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I Don’t Think So

By Carm Capriotto, AAP | Nov 20, 2023

Share this…Please don’t think training is good for you, like food, exercise or sleep. I’ve heard every excuse that includes the phrase: “I Don’t Think…

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Do You Really Value Your Investment?

By Carm Capriotto, AAP | Nov 13, 2023

Share this… I’ve been listening to stories about getting the courage to…

 Go With Your Gift, Really

By Carm Capriotto, AAP | Nov 9, 2023

Share this… If you’ve taken any individual evaluation, you can learn much…

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A Rolling Billboard Got Me Thinking

By Carm Capriotto, AAP | 08/23/2020

Share this… Traveling on the New York State Thruway I came upon a semi with a massive ad, on…

Ingenious. Clean – Part of the New Normal

By Carm Capriotto, AAP | 07/27/2020

Share this… Visiting a Tim Hortons Coffee shop I experienced what is the new normal as it comes to…


By Carm Capriotto, AAP | 07/19/2020

Share this… Mastering I recently saw a Lexus commercial that was themed ‘Mastering’. If you are like me and…

No One Gets There Alone

By Carm Capriotto, AAP | 07/09/2020

Share this… I did it my way. Remember the song? If I would ask any successful business person if…

Down Time – What To Do With It!

By Carm Capriotto, AAP | 04/20/2020

Share this… For many of us, there is some extra time in our schedule. Imagine the times we used…

Binge Worthy Listening Part 1

By Carm Capriotto, AAP | 03/17/2020

Share this… We may have some downtime on our hands as we deal with COVID-19 It is time to…

Secret Sauce. Really?

By Carm Capriotto, AAP | 03/01/2020

Secret Sauce. Really? Keeping secrets thinking that someone will duplicate what and how you do things is furthest from reality

Eleven Tips for Creating ‘Extreme Employee Loyalty’

By Carm Capriotto, AAP | 10/19/2019

Share this… It is not important that you love to come to work and enjoy what you do? With…

The Power of Your Story is Effective Marketing

By Carm Capriotto, AAP | 07/30/2019

Share this… I picked up a book recently and could not put it down. I mean it. It grabbed…

Do You Know the Enemy of Leadership?

By Carm Capriotto, AAP | 06/16/2019

Share this… I recall a few leadership lessons I learned in my life that continue to haunt me. I…

Technician Training Strategies and Rewards

By Carm Capriotto, AAP | 05/29/2019

Share this… Training is a top-five strategy in the automotive service business. Shop owner CEO’s must focus on culture,…

Succession – Planning One of Your Biggest Decisions

By Carm Capriotto, AAP | 05/15/2019

Share this… Ready to Sell Or Succeed Your Business? Is Your Business Attractive to a Potential Buyer? Do You…