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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Service Advisor Role Play #7 [THA 366]

Feb 8, 2024

Automotive Training: A Business Strategy [RR 925]

Feb 6, 2024

Unpacking the Dynamics of Consumer Choice and Pricing [RR 924]

Feb 2, 2024

Why CRM is Vital to Automotive Shop Success Part 2 [THA 365]

Feb 1, 2024

How Can Parenting Lessons Improve Your Business Leadership? [RR 923]

Jan 30, 2024

The Role of The Reservationist in Auto Repair [RR 922]

Jan 26, 2024

Multiple Labor Rates [THA 364]

Jan 25, 2024

Technician Attraction Blueprint [RR 921]

Jan 23, 2024

From Dealership to Mobile Mechanic [RR 920]

Jan 19, 2024

Coaches Lab: When Will Shops Stop Doing Work That They Don’t Get Paid For? [THA 363]

Jan 18, 2024

I’m More Than Just A Mechanic [RR 919]

Jan 16, 2024

Understanding Intangible Holes in Your Business [RR 918]

Jan 12, 2024

What is Leadership Coaching? [THA 362]

Jan 11, 2024

Why Do Some People Embrace Change While Others Resist It? [RR 917]

Jan 9, 2024

A Real World Perspective on Safety [RR 916]

Jan 5, 2024

Driving Change: Women’s Influence in the Automotive World [THA 361]

Jan 4, 2024

The Art of Client Appreciation [RR 915]

Jan 2, 2024

Back to the Basics: Gear Doesn’t Buy Skill [AW 190]

Dec 30, 2023

Labor Rate Tracker Update: A Valuable Tool [RR 914]

Dec 29, 2023

AAPEX’S Commitment to Student Mentorship [THA 360]

Dec 28, 2023

The New Frontier of Measuring Service Advisor Effort and Output [RR 913]

Dec 26, 2023

Technician Productivity Redefined [AW 189]

Dec 23, 2023

Remarkable Customer Service Stories from Red Rock Repair [RR 912]

Dec 22, 2023

Why CRM is Vital to Automotive Shop Success [THA 359]

Dec 21, 2023

Teaching Seniors How to Drive Safe, Smart and Healthy – Greg Buckley [RR 911]

Dec 19, 2023

From Zero to Hero: How did Bret Turn His Struggling Family Business Around? [AW 188]

Dec 16, 2023

Stop Thinking of the Business as You: Think of it as a Separate Entity [RR 910]

Dec 15, 2023

Ways to Unify Your Team [THA 358]

Dec 14, 2023

Revolutionizing the Automotive Industry: The Rise of Technology Specialists [RR 909]

Dec 12, 2023

From the Classroom to the Shop – The Future of Automotive Education [AW 187]

Dec 9, 2023

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The BACK CATALOG - Listed By Most Recent

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11/06/2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11/03/2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10/30/2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10/27/2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10/23/2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10/20/2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10/16/2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10/13/2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10/09/2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10/06/2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10/02/2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09/29/2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09/25/2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09/22/2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09/18/2026

From Daily Profit to Long-Term Business Value [RR 1109]

09/15/2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09/11/2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09/08/2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09/04/2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09/01/2026