Search Here are the two most recent episodes Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510] Nov 6, 2026 Lost in Translation: Why Customers Ignore Deferred Work [RR 1116] Nov 3, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Intentionally Lowering Tensions in Conversations [RR 893] Oct 17, 2023 Defining Mentoring and Its Role in Implementing Change [AW 179] Oct 14, 2023 Scanner Danner: The Next Chapter [RR 892] Oct 13, 2023 Family Business: The Dads [THA 349] Oct 12, 2023 Overcoming the Challenges of Apprenticeship Programs [RR 891] Oct 10, 2023 From Idea to Product: Dorman’s Process of Developing Products [AW 178] Oct 7, 2023 Employee Fraud: Tips to Prevent Fraud and Profit Leaks [RR 890] Oct 6, 2023 Life Calibration: From Burnout to Balance [THA 348] Oct 5, 2023 Speaking Greatness Into Your People [RR 889] Oct 3, 2023 5 Steps to Max Your Potential and Maintain a Healthy Work Life Balance [AW 177] Sep 30, 2023 High Performance Leadership Training [RR 888] Sep 29, 2023 Hiring Gen Z Mechanics [THA 347] Sep 28, 2023 The Google Nerds’ Guide to Streamlining Your Business [RR 887] Sep 26, 2023 New Age Employees Require A New Way of Thinking [AW 176] Sep 23, 2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] Sep 22, 2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] Sep 21, 2023 The Unspoken Reality of Grief [RR 885] Sep 19, 2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] Sep 16, 2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] Sep 15, 2023 Elevating Professionalism Through Language and Terminology [THA 345] Sep 14, 2023 Case Study: The Death of Your Client’s Car [RR 883] Sep 12, 2023 Lunch and Learn Training: How It’s Done! [AW 174] Sep 9, 2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] Sep 8, 2023 S.O.B: Son of Boss [THA 344] Sep 7, 2023 The Future of ICE, EVs, and eFuels [RR 881] Sep 5, 2023 Start Your Engines for ASTE 2023 [CC 112] Sep 4, 2023 Who is Your Customer Experience Officer (CXO)? [AW 173] Sep 2, 2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] Sep 1, 2023 Listening to Service Advisor Phone Calls [THA 343] Aug 31, 2023 Today’s Class: Adaptive Learning Technology [RR 879] Aug 29, 2023 « Previous 1 … 13 14 15 16 17 … 66 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510] 11/06/2026 Lost in Translation: Why Customers Ignore Deferred Work [RR 1116] 11/03/2026 Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509] 10/30/2026 You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115] 10/27/2026 Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508] 10/23/2026 Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114] 10/20/2026 From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507] 10/16/2026 Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113] 10/13/2026 The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506] 10/09/2026 AAPEX 2026: What to See, Learn, and Experience [RR 1112] 10/06/2026 How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505] 10/02/2026 Stop Losing Price Shoppers: Give Them a Price Range [RR 1111] 09/29/2026 Work Together, Thrive Together, Build a Business You Can Sell [THA 504] 09/25/2026 Inside the Role of a Performance and Accountability Team Leader [RR 1110] 09/22/2026 How to Develop a General Manager for Your Auto Repair Shop [THA 503] 09/18/2026 From Daily Profit to Long-Term Business Value [RR 1109] 09/15/2026 The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502] 09/11/2026 The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108] 09/08/2026 Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501] 09/04/2026 Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107] 09/01/2026 1 2 3 … 99 Next »