A Shop Fire. What Happened? Resolution. Aftermath. Prevention. Matt Fanslow [RR 617]

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996.

Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo.

Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products.

Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Matt Fanslow’s Previous Episodes HERE.

Key Talking Points:

  • Fire in business- January 15thThe vehicle came into the shop in the evening to be serviced the following day
  • Everyone left before 6 pm, by 6:25 pm the fire department was called by passerby pedestrian
  • The shop had security cameras but no smoke detectors.
  • Engine compartment towards 12volt battery of vehicle was where fire had started  
  • The building doesn’t have to be rebuilt but the rafters and trusses are damaged- heat tempers wood and it loses its “binding’ properties 
  • Was newer vehicle- depending on cause this is how recalls are createdAn insurance investigator and manufacturer investigator- the vehicle will often be taken off-site to have a thorough forensic investigation to find out the cause
  • Luckily there weren’t significant damages to the tools/equipment/diagnostic machine, inventory and employee tools/equipment – you’re facing fire/smoke and water damage from fire department    
  • Expected to be fully operational again by mid-late Fall 2021   
  • Business interruption insurance Looks at what your business was producing prior to the interruption 
  • A fixed amount of money to be pulled for paychecks etc 
  • 2 bays- tech works 40 hours a week, bill out 20 hours working in the bay (shop pays from own checkbook from funding) the other 20 hours they are cleaning/inventorying the shop and ‘working for insurance’ 
  • What you can do ahead of time- be proactive Invite fire marshall to come to shop- document shop layout/entrances  
  • Fire trucks have tablets in them- when they get called to a location any information about the building can be used 
  • Purchase from fire department safe for outside of building with keycodes to avoid damage from entering during emergency 
  • Map out your disconnects- gas/water/electricity 
  • 30-45 seconds can make the difference between going from bad to really bad in a fire
  • Research and become familiar with your insurance coverage plan and educate your employees on it- can they get homeowners insurance on their equipment?  
  • Inventory what you have in the shop- what is the cost of replacement? 
  • Consider ‘cleanup’ investments after a disaster 
  • Also, consider fire doors
  • Link fire detectors to EMS
  • Shop tour before the fire- Aftermarket Weekly Episode 30. Click Here.
  • THA 161- Insurance coverage review Part 1. Click Here.
  • THA 172- Insurance reviews “what if scenarios” part 2. Click Here.

Resources:

  • Thanks to Matt Fanslow for his contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!