Informative & Accepting
March 26, 2019 by Kimmikae from United States
Carm’s podcast is not only fun and engaging but it’s an easy listen. He’s all encompassing welcoming a variety of guests across the industry.
This is an AMAZING automotive industry podcast!
March 12, 2019 by Brendacw from United States
If you have never listened to one of the Remarkable Results Radio Podcasts - you are sorely missing out. The interviews are transparent and fair. He covers absolutely everything from management & operations to technical and legislative. ...And it's ALWAYS entertaining. Give this podcast a try - you will be so happy you did! And then check out the LIVE Friday afternoon Town Halls! Multiple viewpoints on so many different topics! Check it out and then leave your own review. I just wish I had left one sooner - I've been listening to the Remarkable Results broadcasts for years. Carm rocks!
Time Well Spent. Actionable Value.
April 9, 2018 by Milleniaire from United States
This is one of the few auto podcasts I’ve come across that delivers niche, actionable value. Our industry is changing. If you aren’t preparing, if you aren’t enabling innovation, you are putting an expiration date on your business. Take some time during your commute to listen to this show. It will be time well spent.
Insightful & Timely
October 7, 2016 by Bill Snow from United States
Very much enjoy this Podcast. So many great ideas shared in each episode whic help me in my business.
Driven of success
April 23, 2016 by Small Business Blitz from Australia
Great podcast! with Carm ensights and professional advise.. business will finish in a successful race Thank you
Fun show and learned a lot
March 8, 2016 by ollierace from United States
Listening to the show Will colm your mind and make you money. I enjoy most of the shows always see to lear a lot.
Finding “the surprise” inside the CrackerJack Box
November 26, 2015 by beeze78 from United States
Carm is taking the lid off of the independent automotive aftermarket and shining lights where they haven’t been shown before. Each episode is filled with guests that share a amazing amount of insight so that others can learn from. With Carm’s style of interviewing and his “smooth jazz” voice, he’s able to get the true personality of his guest out onto the airwaves. Every episode is filled with gems that we can take back and use in our shops immediately. It’s like finding that surprise toy buried in that box of Cracker Jack’s. Every box there’s something different.
Really great show!
October 17, 2015 by J Carbary from United States
Loving this podcast. Episode topics are interesting, the content is incredibly helpful, and the episode length is perfect. Keep up the great work, Carm.
On Point
June 12, 2015 by Miteyguy from United States
Carm is very insightful, he gets to the heart of the matter in very candid conversation. He also stays up to date on technology and social media trends. His industry specific interviews are right on point and very helpful. Every shop owner should tune in!
Great natural radio personality!
May 21, 2015 by Greekfire15 from United States
Carm has a natural, easy interviewing style that makes these interviews fun and interesting to listen to. It's kind of like Car Talk, but instead of cars and issues, it really goes after aftermarket shop talk; getting to sit down with successful car shop owners and hear about how they manage their shop, techs, and stand out. Great work!

Search results for: "Keith Williamson"

FTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student

04/15/2019

Change or Be Changed and Commit to be a Forever Student

CarmCast 018: Vision KC 2018 Epilogue | Interviews | Follow-up

Connect on Facebook Share Become an Insider. Join the Tribe Email Carm Powered by the Simple Social Press CarmCast 018 What was your best take-a-way from Vision Did you get your Vision shirt that supports scholarships Thanks: Thanks to Sheri Hamilton, Jerry Holcom, Joe Severt and Ron Haugen for such a great event and for…

THA 084: Buying Technician Tools: Create Your Program!

09/12/2018

Buying Technician Tools: Create Your Program

We are talking ‘Buying Technicians Tools; The How’ and with me is Keith Williamson, owner of Williamson’s Repair and Tire in Bondurant, IA, Andy Bizub Shop Owner of Porsche Specialist Midwest Performance Cars LLC, and Seth Thorson, Shop Owner, Eurotech, New Brighton, MN, a Euro Specialist and owner of the BMW tech support company LMV Bavarian.

Among the discussion; Is making employees supply tools an outdated tradition? Is buying technicians tools a recruiting and retention tool for your business?

The team says owners don’t want to see their techs in debt and you’ll hear ideas and solutions to create your own program to transition into supporting tools as a benefit and retention tool.

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THA 079: What Drives Your Parts Buying Decisions?

08/08/2018

What Drives Your Parts Buying Decision?

This Town Hall Academy summit features Keith Williamson, owner of Williamson’s Repair and Tire in Bondurant, IA, John Long partner in Schertz Auto Service in Schertz, TX, and Keith Katz, owner of Quality Service Center in York, PA.

The panel covers part quality, service, availability, training, price, and warranty. We also get into credits and returns, their salesperson, volume rebates, e-commerce, and labor claims. There is a consensus on the value their supplier brings to their business.

Compare your supplier needs and relationship to what this panel has to say about their parts buying decisions.

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THA 060: How To Get Value From Recorded Service Calls

03/27/2018

How To Get Value From Recorded Service Calls

Listen and learn from Rena Rennebohm, service advisor coach and the Chief Training Officer of ACT Group, Keith Williamson, president of Williamson’s Repair and Tire in Bondurant, IA and service advisor Lauren Giver, from Los Gatos Auto Service in Campbell, CA.

Listening to just one side of a customer call does not do justice in improving and training your service advisor. Service advisers need quality training, no different than technicians and business owners and the recorded phone call is an important element to that training. Save good calls and go over what a good call sounds like. If your shop does not record calls, then get your shop secret shopped. You’ll be convinced.

Find one phone call that works play it over and share it with your team; you will grow your business. Recorded calls and coaching helps to convert and opens the learning to be a better communicator. A great outcome of recorded calls is the opportunity to make changes to your policies. You’ll discover what works and what doesn’t.

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RR 309: The Shop of the Future – Are You Prepared? Vision 2018 Town Hall

03/12/2018

The Shop of the Future: Are You Prepared?

Have you thought about how you will do business in the future? Well the mission of this panel was to stretch the boundaries and serve up plenty of thoughts, concepts and changes coming that you need to be fundamentally be prepared for.

So happy to be able to present this audio recording from Vision 2018. With me are shop owners, Summer Gurerro from Affinity Automotive Services, Inc in Wichita, KS, Keith Williamson owner of Williamson’s Repair and Tire in Bondurant, IA, Trainer and Mobile Technician Eric Ziegler form EZ Diagnostics, Chris Chesney the Senior Director, Customer Training at the Carquest Technical Institute and Donny Seyfer the Executive Officer of NASTF, the National Automotive Service Task Force and co-owner of Seyfer Automotive in Wheatridge, CO.

Many great thoughts that will help shape your future. There are many important action steps discussed that need your support and engagement. Listen carefully for those cues.

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