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Exceeding Customer Expectations With Better Systems and Processes – Jeremy O’Neal and Chris Collins [RR 539]

05/26/2020
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FTR 013: Jeremy O’Neal on How to Train a Service Adviser

10/01/2018
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In 8 Years I’ve Been Through 68 Service Advisors [RR 942]

04/02/2024
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Aftermarket Acumen Part 5 – Succession [RR 512]

02/21/2020
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Service Advisor Role Play #4 [THA 159]

02/20/2020
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Aftermarket Acumen Part 4 – Technician Pay [RR 510]

02/14/2020
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Aftermarket Acumen Part 3 [RR 508]

02/07/2020
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Cash is King and Important to Your Business [THA 154]

01/16/2020
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RR 200: 200th Episode Retrospecitive

03/03/2017
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RR 151: Gary Keyes from E & M Motors

09/13/2016
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