Technician Tools and Jocko [THA 298]
Do wages today support the tools technicians need? What are they spending? Are owners using tool purchase programs for their employees? Andy Bizub from Midwest Performance Car, Chicago, shares his perspective on tool programs in his shop. Andy also discusses his experience at Jocko Willink’s ‘Echelon Front’ Muster conference that he is sending his people to and why it is ‘next level’ training.
remarkableresults.biz/a298
Onboarding New Team Members [THA 297]
Have you ever experienced the butterflies in your stomach when you start a new job? You arrive on the first day and feel lost as surrounding employees are busy at work. What is your onboarding process for new employees? How do you make their first day efficient, comfortable and welcoming? Listen to learn just one thing and commit to finetuning your onboarding process
remarkableresults.biz/a297
Streamlining Processes with Brett Beachler [AW 104]
Adapt and Overcome with David Friend [AW 103]
Growing Through Mergers and Acquisitions – Amanda Drake [AW 102]
Why Cleanliness Matters [AW 101]
Private Training Huge Benefit – Bill Hill and Leigh Anne Best [AW 079]
Private Training Huge Benefit – Bill Hill and Leigh Anne Best [AW 079] 079]
Guest Host and Shop Tour with Leigh Anne Best and Bill Hill from Mighty Auto Pro in Medina, OH speak to the power and value of private training for their technicians. Pick up some very smart ideas during the shop tour of this 17 bay legacy facility.
remarkableresults.biz/aw079
Rob Merwin and Charlie Marcotte [AW 069]
Rena Rennebohm and Carl Hutchinson [AW 068]
Rena Rennebohm and Carl Hutchinson [AW 068]
Guest host, Rena Rennebohm, CEO Empowered Advisor and Virtual shop tour with Carl Hutchinson from Complete Automotive, Springfield, MO. The Automotive Trivia Challenge: What year were the first electric door lock and adjusted side mirror introduced respectively?
Steve Finzel and Sara & Chad Kooiman [AW 067]
Brittany Schindler and Bruce Howes [AW 066]
Brittany Schindler and Bruce Howes [AW 066]
Guest host, Brittany Schindler, Rod’s Japanese Auto Care, Bellingham, WA and the virtual shop tour with Bruce Howes, Atlantic MotorCar Center, Wiscasset, ME. Trivia Challenge: What was the first car fitted with an alternator rather than a direct current dynamo?
Aaron Woods and Shop Tour with Emily Chung [AW 065]
Kevin Eckler and Shop Tour with Angelo Giglio [AW 064]
Kevin Eckler and Shop Tour with Angelo Giglio [AW 064]
Guest host, Kevin Eckler from Foreign Car Specialists, Poughkeepsie, NY about work environment and the impact on culture and the virtual shop tour with Angelo Giglio from Warren Auto and Tire in Roseville, MI. The Trivia Challenge: Name of Lincoln’s Concept Car that was Modified Into TV’s ‘Batmobile’?
Chris Cotton from Auto Fix – Auto Shop Coaching and Tiffany Scherado from Lifetime Transmissions [AW061]
Chris Cotton from Auto Fix – Auto Shop Coaching and Tiffany Scherado from Lifetime Transmissions [AW061]
Guest host business coach Chris Cotton from Auto Fix – Auto Shop Coaching speaks to increasing shop productivity and the Virtual shop tour with Tiffany Scherado from Lifetime Transmissions, Broken Arrow, OK The trivia question: If you own a Ford Pick-Up or a Honda Civic, what statistic are you part of?
https://remarkableresults.biz/aw061
A Blessing in Disguise From My Biggest Mistake [THA 200]
A Blessing in Disguise From My Biggest Mistake [THA 200]
Welcome to the 200th milestone episode of the Town Hall Academy. The industry’s premiere and original single subject forum. Thank you for your support in listening and watching the forum and making it a staple of information and insights for our automotive service industry.
Wisdom comes from many sources. If you think about the many mistakes you’ve made there are hundreds. But the blessing that can come from failure is to think of the challenge you faced and the outcome. Your panel today digs deep in their heart and shares with you the triumphs that came from some tough and low spots in their careers. I thank Emily Chung, Kelli Weatherby, Matthew Lachowitzer and Kevin Eckler for their transparent and emotional rendering on how they overcame a huge mistake and found blessings in their decision to act.
Matt Lachowitzer owns and founded Matt’s Automotive Service Center, Emily Chung owns and operates AutoNiche auto repair shop in Markham, Kelli Weatherby co-owner, with husband Lee, co-owns Accurate Automotive in Mesa, AZ., and Kevin Eckler, along with wife Lisa, owns Foreign Car Specialists.
The key talking points from this episode are already done for you on the show notes page at remarkableresults.biz/a200.
THA 022: Hiring for Team Dynamics
What would you do differently if you knew you could never fire anyone?
Hiring the right team member continues the culture and team dynamic in your business. Hiring the wrong person can crash your culture and create friction in your team.
You need to hire slow and fire fast and hire for attitude, not aptitude; because we usually fire for attitude.
This team of aftermarket professionals brings their experience along with great advice on how to hire smart and for the long term.
THA 015: How to Improve Employee Loyalty
How to Improve Employee Loyalty and create engaged team members.
Listen to Ryan Clo, Dwayne Myers and Jude Larson talk about the power of gratitude, the importance of sharing your vision, creating a powerful work environment, the value of training for personal improvement, pay and bonus programs, mentoring and why you need to share your numbers.