Technician Tools and Jocko [THA 298]

Do wages today support the tools technicians need? What are they spending? Are owners using tool purchase programs for their employees? Andy Bizub from Midwest Performance Car, Chicago, shares his perspective on tool programs in his shop. Andy also discusses his experience at Jocko Willink’s ‘Echelon Front’ Muster conference that he is sending his people to and why it is ‘next level’ training.

Watch the Episode on YouTube

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL. Listen to Andy’s previous episodes HERE.

Key Talking Points

  • Tool purchase/reimbursement/credit program is a retention tool for the shop
  • Interest-free “loans” to techs for tool purchases are effectively zero net cost
  • Having the tech buy their own tools through your program keeps them invested in themselves, their career, and in the shop
  • Payback through hour deductions has to comply with minimum wage laws.
  • EVERYONE in your organization can have the opportunity to lead in some way, to the great benefit of the whole organization-,
  • Leadership can be taught and coached  
  • Leadership involves subordinating your ego. It’s not about “my way or the highway”
  • Enthusiasm for the future- Teslas and EVs are an opportunity and not a threat
  • Get your employees in the mindset that they are able to lead in their areas of expertise

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Important Books

Check out today’s partners:

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management




Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians.

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!