Latest Blog

Bring Your Education to Work. Leave Your Baggage at Home.

By Carm Capriotto, AAP | Jul 13, 2026

One line from HBO’s The Pitt hit me like a punch in the gut: “We bring our education to the job, not our baggage.” Think about that. How many people walk into your shop every morning carrying baggage instead of bringing value? The baggage might be an ego that refuses…

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So Happy Making 2% Net Profit. Really?

By Carm Capriotto, AAP | 12/17/2023

Should I be happy for you when you say that you made 2% net profit in my business? It’s…

I Don’t Think So

By Carm Capriotto, AAP | 11/20/2023

Please don’t think training is good for you, like food, exercise or sleep. I’ve heard every excuse that includes…

Do You Really Value Your Investment?

By Carm Capriotto, AAP | 11/13/2023

I’ve been listening to stories about getting the courage to charge enough. Be it labor rate or proper margins…

 Go With Your Gift, Really

By Carm Capriotto, AAP | 11/09/2023

If you’ve taken any individual evaluation, you can learn much about yourself and how and why you do things.…

You Make ALL that Money!

By Carm Capriotto, AAP | 10/13/2023

There is a misconception by many team members that every dollar you take in goes into the owner’s pocket.…

Sing A Song!

By Carm Capriotto, AAP | 10/05/2023

The Value of Music Ever find yourself in a super positive place and want the feeling to continue? What…

Experience and Intuition will Nail the Floor Squeak in Your Bay

By Carm Capriotto, AAP | 09/18/2023

You’ve heard the story of the ‘carpenter’ hired to fix a floor squeak. He walks over the floor, hears…

The Myth of Common Sense

By Carm Capriotto, AAP | 09/11/2023

“Where is the common sense today?” I’m saying that way to much. The concept of common sense implies that everyone should inherently understand specific ideas or action

Back to School

By Carm Capriotto, AAP | 09/04/2023

A favorite movie of mine, a comedy, is Back To School. It starred Rodney Dangerfield as a successful businessman…

You Control the Throttle

By Carm Capriotto, AAP | 08/28/2023

Think of the gas pedal in your car or truck or the lever pushed and pulled by a train…

You Need a Playbook

By Carm Capriotto, AAP | 08/16/2023

I’ve been thinking a lot lately about all the facets of leading a successful and profitable business. In some…

If You Are Not Sitting on the Edge, Then You Are Taking Up Too Much Room

By Carm Capriotto, AAP | 08/07/2023

Are you experiencing what I am with the speed of life? Such a fast-paced world. Staying current is essential…

Shedding Certain Beliefs

By Carm Capriotto, AAP | 07/31/2023

What would life be like if what you believe was not the truth? We often take for granted the…

Succession – Not the HBO Series but Maybe!

By Carm Capriotto, AAP | 07/24/2023

Auto service business family succession on a concrete plan to move ownership to the next generation.

Who Is Oiling the Tin Man?

By Carm Capriotto, AAP | 07/18/2023

aftermarket professionals increasingly understand the importance of continuous growth and development. Leaders actively seek to expand their knowledge and skills via coaching, networking, and absorbing our podcast content.

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