Latest Blog

Are We Falling Behind the Future?

By Carm Capriotto, AAP | Oct 18, 2026

That’s a big question. And one that deserves some serious reflection. We cannot expect tomorrow’s specialists to succeed with yesterday’s education. Think back to 1997, when Toyota introduced the Prius in Japan. Many questioned whether hybrid technology would ever catch on. Some dismissed it as a passing trend. Others saw…

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Brining Attention To Sometimes Invisible Thoughts or Issues

Are you Done Trying?

By Carm Capriotto, AAP | 07/15/2024

You put in the hard work, the late nights, and the inevitable 2 AM wake-up. You are trying your…

Get to Night School

By Carm Capriotto, AAP | 07/03/2024

Recently, I got to thinking about night school, or what is commonly called today’s adult learning. Why would you…

Leadership Lessons – Quiet Confidence and Unwavering Presence

By Carm Capriotto, AAP | 06/24/2024

As a leader, it’s easy to get caught up in the idea that you need to be a larger-than-life…

Keeping Up With Info Overload

By Carm Capriotto, AAP | 06/17/2024

In today’s digital age, we’re bombarded with an endless stream of information from various sources. It’s easy to get…

Reasoned Debate – How We All Do Things Is Slightly Different

By Carm Capriotto, AAP | 06/10/2024

Your approach to things may differ from how others do it, but that doesn’t mean it’s wrong. You may…

We Hear Stuff!

By Carm Capriotto, AAP | 05/13/2024

What do we do with the ‘stuff’ we hear? Are you writing down those learning moments? Are you creating…

We May Have To Get Messed Up Before We Can Step Up

By Carm Capriotto, AAP | 04/29/2024

It’s often said that we must hit rock bottom before we can rise to the top. In life, there…

Why Are We Missing So Much?

By Carm Capriotto, AAP | 04/21/2024

In today’s fast-paced world, time is a luxury only a few can afford to waste. We risk missing valuable…

The Rise of the Mechanical and Technology Specialists

By Carm Capriotto, AAP | 03/17/2024

The Rise The Declaration is out. We are embarking on a monumental change in our Job Titles in the…

But! However! Replace Them.

By Carm Capriotto, AAP | 02/20/2024

Move from But or However to NOW. Guilty, Your Honor, as Charged. ‘But’ is a staple word that we…

Does Luck play a role in our success?

By Carm Capriotto, AAP | 02/05/2024

Balancing the roles of hard work and luck in achieving success is a fascinating and complex topic. We do…

Hello 2024!

By Carm Capriotto, AAP | 01/22/2024

We are twenty-two into the new year. So, big deal, right?  Did you set any goals for 2024? Complete…

Business Advisor vs. Business Coach

By Carm Capriotto, AAP | 01/01/2024

It is important to understand the distinction between a business coach and and advisor and how they can serve you differently.

Do We Value the Knowledge We’ve Learned?

By Carm Capriotto, AAP | 12/26/2023

Many have said on our podcast that it takes 10,000 hours to master a skill. That number seems daunting.…

So Happy Making 2% Net Profit. Really?

By Carm Capriotto, AAP | 12/17/2023

Should I be happy for you when you say that you made 2% net profit in my business? It’s…

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Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

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From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

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Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

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The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

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AAPEX 2026: What to See, Learn, and Experience [RR 1112]

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How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

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Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

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Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

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Inside the Role of a Performance and Accountability Team Leader [RR 1110]

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How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09/18/2026

From Daily Profit to Long-Term Business Value [RR 1109]

09/15/2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

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The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

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Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

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Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

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Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

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Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08/25/2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

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Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

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Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

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Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

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Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

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Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

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The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

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Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

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